Steak 'n Shake

6208 Cambridge Way, Plainfield
(317) 838-0280

Recent Reviews

Rick Chaplin

Service: Person to person was fine; the downgrade would be that you have to scan your ticket for drinks and refills? Atmosphere: Dinner time, yet we were the only customers present? The employees were great, as was the food!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries, Original Double 'N Cheese Steakburger 'N Fries

Andrew

Trash...dont go...

Atmosphere: 5

Food: 1

Service: 5

Adam Hochstedler

This location set a new standard for Steak ‘n Shake milkshakes…it was awesome! Thank you to the closing crew for the late night snack.

Food: 5

Service: 5

Jason Hay

You have to place your order on a touch screen kiosk and the receipt bar code must be scanned to dispense fountain drinks (only 1 refill allowed) no complaints about the food, we had burgers and fries.

Atmosphere: 3

Food: 3

Service: 1

Gary Hosking

Had to order from the kiosk without any personal intervention or greeting. I felt like we were served by robots.

Atmosphere: 1

Food: 3

Service: 1

Jennifer Ward

Did not like not having someone to help I have been a waitress for 30+ and this was

Atmosphere: 1

Food: 3

Service: 1

Skylar Wright

These are not chicken tenders there’s are nuggets can’t believe I paid like 7$ for 3 nuggets….. insane

Mikeal Eberhard

Hate the

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fries, Frisco Melt

Karey Havey

I went through the drive thru tonight. Great Burger and shake. The guy working suggested my shake. He said birthday cake add Oreo. Genius!!!! The

Food: 5

Service: 5

Recommended dishes: Double Steakburger

Dominic Parkinson

Food was good but waited a hour for one meal. Not very clean establishment

Atmosphere: 1

Food: 3

Service: 1

Mike Price

This place is clean inside, the kiosk is friendly to us when we order, the food came out quickly, the strawberry shake tasted good and the cook waived and said good by as we walked out the door.We were happy with our dine in.

Atmosphere: 3

Food: 3

Service: 3

Rodrigo Navarro

Excellent food very tasty, good place to

Atmosphere: 5

Food: 5

Service: 5

RabidNative

Fully automated. Multiple screens to order from. Even the fountain drink dispenser requires a QR code to use.

Atmosphere: 5

Food: 5

Service: 5

Joe L

Steak n Shake overall has gone downhill fast since the pandemic. They no longer have waitstaff, you order your food and pay for it at a kiosk. At least half of the tables were dirty at this location. I ordered a shake for my drink, and I was halfway through my Chilli 5 Way before they called me back to the counter for my shake. Like I said to my sister-in-law and her mom who was with me, I will get food at the drive thru, but I will never go inside a Steak n Shake again to eat.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Bacon Cheeseburger, Chili 5-Way, Double Steakburger, Fries, French Fries, Original Double 'N Cheese Steakburger 'N Fries, Frisco Melt, Chicken Fingers, Thin 'N Crispy Fries, Chili, Onion Rings

Crystal Zabst-Stone

Long time since we had been to a Steak ‘n Shake, as we live an hour away from the closest one. So this was all a shocker. No waitresses at this location anymore!! I believe the entire store was being run by 3 or 4 people. It’s ALL either kiosk or app ordering inside. You get a QR code to get your own drink (no clue if you can get a refill). They call your name, and you pick up your order.With that being said…it was honestly the best food I’ve ever received at Steak ‘n Shake. Prior to Covid, we had quit stopping in there because service was awful and food always greasy. This visit, our food was piping hot, name called quick, and food cooked perfectly!My daughter and I enjoyed our impromptu lunch!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, French Fries, Frisco Melt, Chicken Fingers, Thin 'N Crispy Fries

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