KFC

4575 National Rd E, Richmond
(765) 939-0000

Recent Reviews

Jan Crouch

Snotty drive through lady. We left without finishing order. 1:28pm November 18

Service: 1

David Ferguson

Slow service and had to remind cashier for extra

Atmosphere: 2

Food: 2

Service: 2

Linda Lincicome

Staff and crew were friendly. Service was quick and efficient.

Atmosphere: 5

Food: 5

Service: 5

Bob Beach

The service was awful, The lady that waited on me was just standing in the back not doing a thing, even after she made eye contact with me she still wouldnt come to me UNTIL she seen the MGR coming up to take my order and she was persistent to the MGR that she was going to take my order. The food wasn't very good, I usually think the fries are the best of any restaurants I've eaten, but these didn't have much flavor. The chicken bites were just ok, I didn't taste any of the 11 herbs and spices. The biscuit I received was so old and hard that I couldn't eat it.This is the second time in a row that it's been like this. So, we won't be going back anytime soon.

Atmosphere: 4

Food: 2

Service: 1

Alexander

Order 12 piece family meal with extra buscits. Ended up waiting 25 minutes for our food.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Fried Chicken

Lauren Ayala

Went there for a quick dinner tonight. Ordered a 8 piece extra crispy family meal. After ordering and waiting in line for 15 minutes, we finally got to the window, where the lady notified me that they didn’t have extra crispy and it would be a 20 minute wait, I said it was fine, I’ll just take regular even though it wasn’t fine, the regular is never good, just didn’t want to wait even longer than I already had. I had kids that were hungry. She finally hands me the bag after another 10 minutes and tells me to have a great day, I check inside the bag and the biscuits are missing…she then says it’s going to be an 11 minute wait on biscuits. So she knew there was no biscuits, was just hoping I wouldn’t check and would just leave. She gave me 2 sides instead, which was nice. I get home and this chicken……..disgusting. Swimming in oil and SOGGY as can be. Half the skin fell off from being so wet. Almost $40 dollars for inedible food…again(this wasn’t the first time). It’s my own fault for continuing to go back. Save your money and your time and go to lees or drive to Popeyes. This place is garbage

Atmosphere: 1

Food: 1

Service: 1

Barbara J Gosselin

I'm sorry to see that they Had the buffet taken out! I personally like that very much! But other then that the food was fresh and very tasty!?

Atmosphere: 5

Food: 5

Service: 5

Lucille P.

Ordered all white meat bucket through drive through. (You pay extra for that) Staff said pull over it would take a few minutes. After waiting 30 minutes and witnessing others drive through and leaving with food went inside. Staff said sorry and will give you an extra breast, wing. Got that and it was good but the bucket of chicken was nasty, cooked in old oil. The Staff were playfully, pinching each selves, jovial. My takeaway is, the manager was probably home, probably works weekdays and my suggestion would be take a couple of slow weekdays off and actually do your job on the weekends?

Atmosphere: 1

Food: 2

Service: 1

DeAnna Kimbrell

Fast, friendly service. The new nuggets are all white meat, juicy, tender, and

Atmosphere: 4

Food: 5

Service: 5

Jeff Anderson

Food and service were good! Quick and easy supper.

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Elizabeth Robbins

The food was ? fire. We were the only ones in the store it took them awhile to take our order, but I think they were short staffed that evening ✨

Atmosphere: 3

Food: 5

Service: 3

Tiffany Jo

Store Manager David is Great! Our order was incorrect. He fixed it our next trip, I appreciate the great service!!

Steve Lance

The spicy mac and cheese bowl was so spicy I couldn't eat all of it. It was so spicy I could only eat half of it but it was good.My wife had the chicken sandwich and loved

Atmosphere: 5

Food: 4

Service: 4

Tommy phillips

every time i go here the people make me feel welcomed and give me the BEST costumer service ever. i enjoy the food it’s never stale and i enjoy the staff

Ashley Losey

We went through and ordered $60 worth of food, and they asked us to park, which was fine, BUT…we literally waited 36 minutes and they still hadn’t brought it out. We watched the guy bag up a big order which we assumed was ours (turned out it was) but couldn’t see where he set it. After another 10 minutes we went in and asked about our order and he said that was it sitting there on the counter, so nobody even brought it out after it was bagged up.

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