We stopped in yesterday the Lady I was with spent 180 on gas and groceries was very mad about 2 dollars for air the lady store manager that needs a shave was quite rude and obnoxious apparently the Lady I was with didn't call him/she by the proper pronouns
Martha H.
I have shopped at Kroger ever since I have moved to this side of town 14 years ago. I get great savings from coupons and the app. I get coupons through the mail. I am able to find what I am looking for. Kroger Plus card is a big help to me. I don't know what I would do without Kroger.
Jonathan Hampton
Great place to work and shop!
Eve Silva Farmer
I left groceries behind today. Every employee I dealt with after returning to the store was kind and patient with me. I want to say thank you to all of them and a special thanks to Carrisa for being so kind and generous.
Keith N.
I've heard from others in the area who've had horrible experiences at this store. Poorly stocked shelves, rotten produce, expired food on shelves, horrible customer service, and management that is full of excuses including putting blame on the fact that they can't hire good employees. Surrounding Kroger's provide top-notch customer service and shopping experiences, but we're talking Oxford, Huber Heights, Beavercreek - 30-40 minutes away. I've filed complaints with Kroger's corporate to start the ball rolling on getting improvements at this store, but so far, no visible changes. If Walmart and Meijer can step up their game here in town, why can't Kroger's? We should not stand for this. We need to demand a better overall shopping experience for Richmond citizens.
Yemi Mahoney
Very disappointed in store policy. Tried to return two bottles of vitamins that I bought last month (no receipt) and they refused to take them. They expired in 2019! No credit, no nothing. Will no longer patronize.
Elizabeth Young
3rd attempt to order a cake from their bakery. On hold this time 25 minutes. Decided to call Meijer and their cake was amazing. Kroger finally lost this customer for good.
Tabitha Johnson
Easy to maneuver through the store. Can find almost anything you want or need.
Jack Ward
Yum, great bakery.
brayn hill
Very bad customer service order cake on line 3 days ahead of time and then the called me the day of and said they couldn't do it. Would not recommend and will never use again.
Did the FB check in, and I now get pop ups like crazy wanting to know about recommendations and to take a newer questions.... even after I did them already! I won't again that's for sure.
Terry Pie Man Wentz
Very good prices and selection.
shayla barley
Great cakes!!!!!!!
Weston J.
Kroger is has the best food.I mainly go there when other grocery stores are closed.If you have never been there "GO NOW!!!"
Caleb A.
The delicatessen is not glamorous by any means, but it does provide for a hearty and fulfilling supper. Two pieces of crispy and succulent fried chicken, potato wedges that melt in your mouth, coleslaw (with just the right amount of zing) and a golden flaky biscuit for only $5? What a steal! Most people will take their order to go, but the dine-in area provides for a cozy "make yourself at home" ambience. I had a great time observing shoppers in the produce section while nibbling on my chicken, and even met a man who claimed to have climbed ten mountains in his life. One last note: Rose, the wonderful lady that crafted my feast, had a beautiful smile and friendly attitude that just made my day. 10/10 would dine again.
We stopped in yesterday the Lady I was with spent 180 on gas and groceries was very mad about 2 dollars for air the lady store manager that needs a shave was quite rude and obnoxious apparently the Lady I was with didn't call him/she by the proper pronouns
I have shopped at Kroger ever since I have moved to this side of town 14 years ago. I get great savings from coupons and the app. I get coupons through the mail. I am able to find what I am looking for. Kroger Plus card is a big help to me. I don't know what I would do without Kroger.
Great place to work and shop!
I left groceries behind today. Every employee I dealt with after returning to the store was kind and patient with me. I want to say thank you to all of them and a special thanks to Carrisa for being so kind and generous.
I've heard from others in the area who've had horrible experiences at this store. Poorly stocked shelves, rotten produce, expired food on shelves, horrible customer service, and management that is full of excuses including putting blame on the fact that they can't hire good employees. Surrounding Kroger's provide top-notch customer service and shopping experiences, but we're talking Oxford, Huber Heights, Beavercreek - 30-40 minutes away. I've filed complaints with Kroger's corporate to start the ball rolling on getting improvements at this store, but so far, no visible changes. If Walmart and Meijer can step up their game here in town, why can't Kroger's? We should not stand for this. We need to demand a better overall shopping experience for Richmond citizens.
Very disappointed in store policy. Tried to return two bottles of vitamins that I bought last month (no receipt) and they refused to take them. They expired in 2019! No credit, no nothing. Will no longer patronize.
3rd attempt to order a cake from their bakery. On hold this time 25 minutes. Decided to call Meijer and their cake was amazing. Kroger finally lost this customer for good.
Easy to maneuver through the store. Can find almost anything you want or need.
Yum, great bakery.
Very bad customer service order cake on line 3 days ahead of time and then the called me the day of and said they couldn't do it. Would not recommend and will never use again.
Restaurantji Recommends
Did the FB check in, and I now get pop ups like crazy wanting to know about recommendations and to take a newer questions.... even after I did them already! I won't again that's for sure.
Very good prices and selection.
Great cakes!!!!!!!
Kroger is has the best food.I mainly go there when other grocery stores are closed.If you have never been there "GO NOW!!!"
The delicatessen is not glamorous by any means, but it does provide for a hearty and fulfilling supper. Two pieces of crispy and succulent fried chicken, potato wedges that melt in your mouth, coleslaw (with just the right amount of zing) and a golden flaky biscuit for only $5? What a steal! Most people will take their order to go, but the dine-in area provides for a cozy "make yourself at home" ambience. I had a great time observing shoppers in the produce section while nibbling on my chicken, and even met a man who claimed to have climbed ten mountains in his life. One last note: Rose, the wonderful lady that crafted my feast, had a beautiful smile and friendly attitude that just made my day. 10/10 would dine again.