The guy who is here at night with the gimp walk always makes picking up doordash orders difficult. First time he said it would take 5 minutes to remake an ice coffee because he had to "remake" it because the customer wanted to add 2 pumps of mocha. Second time someone orders an ice cream cake and it's not in stock and he tell me to pull out and call the customer and since they don't know what's in stock I have to pull back through to ask him and pull out again to ask the customer which they prefer then bull back through to place the order, then he tells me to pull through to the front and he'll bring it out to me instead of handing it through the window. Then he hobbles it out the front door taking it sweet time. Third time same thing but with Chocolate fudge ice cream. He's costing me time and money.
Service: 1
Susannah Auwerda
Icecream is always good
Liz Nevels
Just left and decided to go elsewhere for icecream. The employee was really rude. Unnecessary. If you don't want to be there, try not to take it out on the customers.
Lizzie Nevels
Just left and decided to go elsewhere for icecream. The employee was really rude. Unnecessary. If you don't want to be there, try not to take it out on the customers.
muluhak muluhak
Lol, they literally debated giving ? a military discount on Memorial Day and then decided after looking myself and the kids up and down not to. I'll let you decide the assumptions as to why not, but the primitive response to track your customers looking at cream cakes is so uncalled for. Don't worry we payed for it (like we always do) We'll pray for you though cuz your most likely the owners. God Blessings your way
Jordan Ryan
Can’t make a shake properly and the customer service is horrible
Lacey Shipp
Was asked to pull back around in a few minutes even though I was the only one there. Came back after 5 minutes and went to order 2 drinks and was told to pull forward immediately after ordering my first one without hesitation. Said I still have one more and the guy got an attitude and told me to pull back around again in a few more minutes even though I’m still the only one there. Every time I go at night its ALWAYS a problem like this.
MinySoupKitchen 123
Asked us to leave even though it was a 24 hour restaurant
B N.
Friendly and helpful! They even had Daiquiri Ice - where the other location told us they discontinued making it and no one in the area would have it.
Elisa Ekstrom-mcknight
I do ALOT of Door Dashing in the evening for month now and every time we have to pick up an order from this location they have one sweet elderly gentleman in there working all ALONE and doing his very best to complete all the drive thru orders.He sometimes will ask us to come back in a few minutes so he can have a chance to catch up.He is VERY friendly and kind I just find it sad and ridiculous they don't get him some help in there in the evenings.
Every time I go there to pick up an order they're always out of something, also they like to ignore the customers... its great...
Kylie A
Rude customer service. I wasn’t even being snarky on any level. Really turned me off to this place.
John Nolan
Awesome 2 scoops in cone.
Terry Yates
Good selection of ice cream choices. plus you can get a 1 scoop sundae for under $5.
Breanna Rodriguez
Coffee??.. Yes, fine! However their ice-cream is beyond the worst I have ever had!! I ordered their "warm" cookie sundae and it was literally garbage!! The cookies were soooooooo stale, not even remotely warm (like the name says). One tiny scoop of ice cream and the cookies were not even edible! So I paid $5 for a little scoop of ice cream and whip! Umm sorry.. So not worth It. And it's not the first bad ice cream I've recieved from here but this was by far the worst! Also some of the most unfriendly service I have ever encountered! If I didn't love my ice coffees so much I'd say SHUT THIS PLACE DOWN!
The guy who is here at night with the gimp walk always makes picking up doordash orders difficult. First time he said it would take 5 minutes to remake an ice coffee because he had to "remake" it because the customer wanted to add 2 pumps of mocha. Second time someone orders an ice cream cake and it's not in stock and he tell me to pull out and call the customer and since they don't know what's in stock I have to pull back through to ask him and pull out again to ask the customer which they prefer then bull back through to place the order, then he tells me to pull through to the front and he'll bring it out to me instead of handing it through the window. Then he hobbles it out the front door taking it sweet time. Third time same thing but with Chocolate fudge ice cream. He's costing me time and money.
Service: 1
Icecream is always good
Just left and decided to go elsewhere for icecream. The employee was really rude. Unnecessary. If you don't want to be there, try not to take it out on the customers.
Just left and decided to go elsewhere for icecream. The employee was really rude. Unnecessary. If you don't want to be there, try not to take it out on the customers.
Lol, they literally debated giving ? a military discount on Memorial Day and then decided after looking myself and the kids up and down not to. I'll let you decide the assumptions as to why not, but the primitive response to track your customers looking at cream cakes is so uncalled for. Don't worry we payed for it (like we always do) We'll pray for you though cuz your most likely the owners. God Blessings your way
Can’t make a shake properly and the customer service is horrible
Was asked to pull back around in a few minutes even though I was the only one there. Came back after 5 minutes and went to order 2 drinks and was told to pull forward immediately after ordering my first one without hesitation. Said I still have one more and the guy got an attitude and told me to pull back around again in a few more minutes even though I’m still the only one there. Every time I go at night its ALWAYS a problem like this.
Asked us to leave even though it was a 24 hour restaurant
Friendly and helpful! They even had Daiquiri Ice - where the other location told us they discontinued making it and no one in the area would have it.
I do ALOT of Door Dashing in the evening for month now and every time we have to pick up an order from this location they have one sweet elderly gentleman in there working all ALONE and doing his very best to complete all the drive thru orders.He sometimes will ask us to come back in a few minutes so he can have a chance to catch up.He is VERY friendly and kind I just find it sad and ridiculous they don't get him some help in there in the evenings.
Restaurantji Recommends
Every time I go there to pick up an order they're always out of something, also they like to ignore the customers... its great...
Rude customer service. I wasn’t even being snarky on any level. Really turned me off to this place.
Awesome 2 scoops in cone.
Good selection of ice cream choices. plus you can get a 1 scoop sundae for under $5.
Coffee??.. Yes, fine! However their ice-cream is beyond the worst I have ever had!! I ordered their "warm" cookie sundae and it was literally garbage!! The cookies were soooooooo stale, not even remotely warm (like the name says). One tiny scoop of ice cream and the cookies were not even edible! So I paid $5 for a little scoop of ice cream and whip! Umm sorry.. So not worth It. And it's not the first bad ice cream I've recieved from here but this was by far the worst! Also some of the most unfriendly service I have ever encountered! If I didn't love my ice coffees so much I'd say SHUT THIS PLACE DOWN!