Dairy Queen Grill & Chill

1847 Lincolnway E, South Bend
(574) 287-3952

Recent Reviews

Scott Way

If you don't mind waiting 20 minutes in the drive thru for a $8 blizzard this is the place for you!

Atmosphere: 2

Food: 2

Service: 1

Lorrie Leahy

Ordered a cheese hotdog got home and it's rubber from being put in a microwave and overdone

Nick Talcott

I hate this dq. Always an extremely long wait in the lobby because they prioritize drive thru. Also the workers seem like their really don’t give a damn

Genny Johnson

Grand kids love the food there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split, Fries

Stacey Rombkowski

There are teenagers learning the fast food business and trying really hard here. Can't wait to see how good they become. One machine was broken also. Couldn't get what I ordered.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Toast, Cheese Curds, Birthday Cake, Fries

Jessica Lewis

WORST CUSTOMER SERVICE !!! Literally was told I was lying about a drink that I have ordered at that same place as well as other DQ locations for years. Nothing more than a Marshmellow Coke... They ring it up as a large beverage and marshmallow ice cream topping. Simple. Yet the girl taking the order told me that I had not ever gotten that beverage there and she knows because she has been there for a year and she works everyday. And the could not make it - no explanation why. It was embarrassing and frustrating. As per my family And I we will not be returning. Nor will other that hear of this experience. I suggest Dairy Queen have a refresher course in customer service because she doesn't meet the standard. Two Thumbs DOWN!!!

Atmosphere: 1

Food: 5

Service: 1

Josiah Lewis

Was with my mom when we went through the drive through and had the worst service ever. The lady at the window and taking orders seriously argued with my mom that she had not ever ordered a marshmallow coke at this dairy queen before and that's a lie because we come here at least once a week and she always gets one. My mom even told her how they ring it up as the large drink and marshmallow topping and she still said my mom had not ordered that before at thar location. She made it seem like it couldn't be done so my mom just had to.get a plain coke. Seriously rude to.treat a customer thar way. Mom said we will never go there again ever after that embarrassing scene. No stars for customer service.

Atmosphere: 1

Food: 5

Service: 1

Christina Renae

I xame for my birthday and got the Turtle Pecan Blizzard for both my grandpa and I.The lady taking our order was eather clueless, the ladies that had raken places at the window were not of knowledge as to what had been going on, the blizzards were not mixed, they were melted, and we received the Mimi cups, rather the smalls that we had ordered.Neither of us were happy with our experience and will be neither suggesting, nor returning to this location.

Atmosphere: 2

Food: 1

Service: 1

Deborah

Always a great place to eat and enjoy good customer

Atmosphere: 5

Food: 5

Service: 5

Deborah Bickel

Always a great place to eat and enjoy good customer

Atmosphere: 5

Food: 5

Service: 5

Jerry Sykes

The snickerdoodle shake made at this location is as advertised in the commercials. A rare thing today. Good job.

Alan “Ajay” Annis

They were not very good at dealing with customers confrontational with older lady arguing about a drink

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Toast

Jennifer Dallas

The drive through window got me and my wife blizzard and me a

Food: 5

Service: 4

Sam

This location is terrible with mobile orders to say it lightly. It always takes an extra 20+ minutes added onto your original time. There is one female manager who has been so rude on multiple occasions to not only me but other customers that I have witnessed.

Atmosphere: 1

Food: 3

Service: 1

Christopher lehman

Very friendly staff. I always go to dairy Queen to get ice cream cakes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

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