Ordered online today for delivery. Delivery came at a good time, but order was wrong. I ordered the Cajun kickin wrap and it came on their regular bread and totally wrong. It was missing toppings and had mustard on it which wasn't what is supposed to be on it. I don't like mustard either. Very disappointed. I called the store and the manager said sorry I can credit your account , but can't bring the right order since I have no delivery drivers for the night. I told her ok I may have to start ordering from somewhere else. She then said ok have a good day. Still left hungry. Totally recommend Firehouse instead.
Atmosphere: 2
Food: 2
Service: 2
Toni Crespo
My fiancee picked up 2 subs, I got the beach literally only had 3 thin slices of turkey only covering half of the sandwich.
Atmosphere: 3
Food: 1
Service: 2
Billy Scrape
Just ordered two sandwiches for delivery. After waiting over an hour, called to check on the status and was told the order was cancelled because of no driver. When asked why we weren't informed our order was cancelled the gentleman who identified himself as the manager replied "I don't know." No apologies, no explanation no effort to offset the inconvenience of waiting over an hour for food that was never going to come.
Service: 1
Tree Vandygriff
When they say freaky fast. They mean it. By the time we had finished paying, our sandwiches were done. The staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Alicia Williams
Had an online delivery, I tipped the driver $5 cash. He later submitted a receipt indicating I tipped him an extra $10 and he signed my name on the receipt. Wasn’t for an email indicating they added an extra $10, I wouldn’t have know it! It’s the white male with a white truck!! Please keep your eyes on him! Thank you Jimmy for refunding my money from this horrible incident !!
Atmosphere: 5
Food: 5
Service: 5
Codie Taylor
Ordered delivery, called an hour later and they didn't bother to call and say order was voided because of no driver. Thanks for nothing.
Atmosphere: 1
Food: 1
Service: 1
Jessica Ribaudo
Great wraps. Fast delivery.
Atmosphere: 3
Food: 4
Service: 5
Sky M.
Absolutely horrible experience. Just went through the drive through and was greeted by the most rude behaving employee. He said he was busy and for us to wait in the most unwelcoming tone I’ve heard. I asked for light Dijon on my sandwich and they LOADED IT ON. Same with the Mayo. I had to use over 8 napkins to wipe the insane amount of condiments off. They cannot listen and lazily slapped my sandwich together. The bread was incredibly hard, something that I have NEVER known Jimmy johns for. I will NEVER visit this location ever again. Disappointment. Refund would be appreciated for this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Dolsey The Weirdo
I won't get Jimmy johns unless it's day old bread so this review isn't worth much
Atmosphere: 5
Food: 5
Service: 5
Charlie n Easton Jr
I need bigger sandwiches, don't charge the recipes do some research make a new sandwich maybe when you come out with bigger sandwiches
I never seen a delivery driver just open someone's house door and leave the food on the floor. No knocking. Just opened the door and left the food on the floor. I won't order from this place again.
Atmosphere: 2
Food: 3
Service: 1
Hemtouchers 2016
Not for me! My mother in law loves it. They are fast with the delivery.
Atmosphere: 4
Food: 2
Service: 4
alicia whitmore
The driver immediately asked for a tip. I was literally going to tip, as I believe in generous tipping, but he didn’t even say hello to me. Only asked if I was going to tip him. Although I agree tipping is essential, you’re never supposed to demand a tip!
Anthony Gresso
Don't use Door Dash with this store. It's a gimmick. Update: They still charged me even after they "cancelled the order" because they (Jimmy Johns) didn't have a delivery driver. What a concept, delivery service that can't deliver because of an arrangement with Jimmy John's and still take your money even after "contacting the store directly". Manager "Mason" was extremely rude and told me that is how it is in a not so kind of tone. Door Dash has been very courteous when mishaps happen and has made attempts to "make it right" but not in this case due to whatever contract they have with Jimmy John's. I will say that Jimmy John's has lost a loyal customer over this experience and I guess I have paid it forward for the future. So long, Jimmy John's.
Sammi Worley
1. Stopped at the drive thru and we’re told to wait…. They forgot we were there.2. We ordered our sandwiches and they gave us the wrong ones!3. The kid mason was just plain rude and didn’t care to be doing anything
Ordered online today for delivery. Delivery came at a good time, but order was wrong. I ordered the Cajun kickin wrap and it came on their regular bread and totally wrong. It was missing toppings and had mustard on it which wasn't what is supposed to be on it. I don't like mustard either. Very disappointed. I called the store and the manager said sorry I can credit your account , but can't bring the right order since I have no delivery drivers for the night. I told her ok I may have to start ordering from somewhere else. She then said ok have a good day. Still left hungry. Totally recommend Firehouse instead.
Atmosphere: 2
Food: 2
Service: 2
My fiancee picked up 2 subs, I got the beach literally only had 3 thin slices of turkey only covering half of the sandwich.
Atmosphere: 3
Food: 1
Service: 2
Just ordered two sandwiches for delivery. After waiting over an hour, called to check on the status and was told the order was cancelled because of no driver. When asked why we weren't informed our order was cancelled the gentleman who identified himself as the manager replied "I don't know." No apologies, no explanation no effort to offset the inconvenience of waiting over an hour for food that was never going to come.
Service: 1
When they say freaky fast. They mean it. By the time we had finished paying, our sandwiches were done. The staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Had an online delivery, I tipped the driver $5 cash. He later submitted a receipt indicating I tipped him an extra $10 and he signed my name on the receipt. Wasn’t for an email indicating they added an extra $10, I wouldn’t have know it! It’s the white male with a white truck!! Please keep your eyes on him! Thank you Jimmy for refunding my money from this horrible incident !!
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery, called an hour later and they didn't bother to call and say order was voided because of no driver. Thanks for nothing.
Atmosphere: 1
Food: 1
Service: 1
Great wraps. Fast delivery.
Atmosphere: 3
Food: 4
Service: 5
Absolutely horrible experience. Just went through the drive through and was greeted by the most rude behaving employee. He said he was busy and for us to wait in the most unwelcoming tone I’ve heard. I asked for light Dijon on my sandwich and they LOADED IT ON. Same with the Mayo. I had to use over 8 napkins to wipe the insane amount of condiments off. They cannot listen and lazily slapped my sandwich together. The bread was incredibly hard, something that I have NEVER known Jimmy johns for. I will NEVER visit this location ever again. Disappointment. Refund would be appreciated for this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
I won't get Jimmy johns unless it's day old bread so this review isn't worth much
Atmosphere: 5
Food: 5
Service: 5
I need bigger sandwiches, don't charge the recipes do some research make a new sandwich maybe when you come out with bigger sandwiches
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I never seen a delivery driver just open someone's house door and leave the food on the floor. No knocking. Just opened the door and left the food on the floor. I won't order from this place again.
Atmosphere: 2
Food: 3
Service: 1
Not for me! My mother in law loves it. They are fast with the delivery.
Atmosphere: 4
Food: 2
Service: 4
The driver immediately asked for a tip. I was literally going to tip, as I believe in generous tipping, but he didn’t even say hello to me. Only asked if I was going to tip him. Although I agree tipping is essential, you’re never supposed to demand a tip!
Don't use Door Dash with this store. It's a gimmick. Update: They still charged me even after they "cancelled the order" because they (Jimmy Johns) didn't have a delivery driver. What a concept, delivery service that can't deliver because of an arrangement with Jimmy John's and still take your money even after "contacting the store directly". Manager "Mason" was extremely rude and told me that is how it is in a not so kind of tone. Door Dash has been very courteous when mishaps happen and has made attempts to "make it right" but not in this case due to whatever contract they have with Jimmy John's. I will say that Jimmy John's has lost a loyal customer over this experience and I guess I have paid it forward for the future. So long, Jimmy John's.
1. Stopped at the drive thru and we’re told to wait…. They forgot we were there.2. We ordered our sandwiches and they gave us the wrong ones!3. The kid mason was just plain rude and didn’t care to be doing anything