KFC

5011 Western Ave, South Bend
(574) 287-7676

Recent Reviews

Danielle Olinger

The chicken sandwich I ordered was so hard and appeared to be sitting out all day. I literally couldn’t even bite into it. Definitely won’t be going back to this location!

Dede Carter

The manager that was on duty on April 11th 2024 at the kfc on western was soooo nice. I haven’t ran into no manager that has good customer service skills. She was so respectful and nice. I appreciate her professionalism. Also food was sooo good I haven’t had KFC since last year but I definitely will be a regular customer.

Atmosphere: 5

Food: 5

Service: 5

Rinny334

Can’t even get the sides right. The food is ok

Atmosphere: 1

Food: 3

Service: 2

Moxie

Best place to eat at, staff is great and overall place has a nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 PC Breast & Wing Combo, 8 Pieces Family Fill Up, Fried Chicken, Crispy Colonel Sandwich

april lee

I placed a order for the 20$ fill up and also 20$ meal i was giving old cold food and i wouldn't suggest getting food at this restaurant on Western who wants to pay for cold food old food I'm very disappointed need workers who gonna do their job right the first time and give u fresh foodParking: It's lots of space for parking

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Jerry Roberts

Ordered online had to go through drive through 15 minutes after opening time to get the order. Dining room wasn't open.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Aaron Orfanos

Staff are super friendly. Being kind to your delivery drivers is also super cool. Ill be back. ?

Food: 5

Service: 5

Tammy Phillips

Good Customer Service and Good Food ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 PC Chicken Box

Rich RN

Cashier Nyanna is amazing! Great customer service - on point with orders and super welcoming. Best KFC experience ever!

Service: 5

JimmiLou Weber

When the door says open at 11, that’s what one expects. I’m reminded daily why I just don’t eat Fast Food. ?‍♀️

Adam Rose

Chicken was overcooked and biscuits doughy… Wasn’t Colonel Sanders approved at this location so avoid this one.

Atmosphere: 1

Service: 1

Mike

Seems like they are always waiting on something to finish cooking. Really doesn't matter if there are 2 customers or 10. Friendly staff. Good food.3 years later. It improved for a while. Now another new crew and back to a 20 minute wait for nuggets.

Atmosphere: 2

Food: 4

Service: 3

Kim Ellsworth

Not sure how you can burn the skin yet not thoroughly cook the chicken! I ordered the pot pie, nope... we're out. Ordered the chicken sandwich, nope we're out. Both times offered to wait 30 minutes of my 30 minute break that was already 10 minutes shorter just waiting to order! I was the ONLY person in dining room and there was ONE vehicle in drive thru!

Atmosphere: 1

Food: 1

Service: 1

Cheryl Swartz

Drive threw speaker not

Atmosphere: 5

Food: 5

Service: 4

Ashley Baker

We ordered on the app and we got there and they didn't even have any of it ready

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