Staff not very friendly, just called out my order and walked away
Atmosphere: 3
Food: 5
Service: 5
Tyron Stewart
Mannnnnn this McDonald’s so bogus on my soul! They food be half way done and then they don’t change the pop so you’re getting half soda and half carbonated water…JUST GHETTO! T Allen’s next door anyway
Atmosphere: 1
Food: 1
Service: 1
Kaylee Marie
This is the second frappe I’ve gotten from here and there’s plastic pieces in the frappe again
Daran O'Neill
Went for lunch yesterday. I asked for extra onions. The person made my burger with grilled onions. Best one I ever had.
Food: 5
Service: 5
John Cotton
I went to drive thru friday night at 11:30. They said they are only taking cash. They must be pocketing the cash
Nate Weldy
Worst McDonald's. The customer service here is terrible and they always get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Crystal Jordan
Not fresh and cashier rude and order not all in bag and the wait was very long waiting on order never going
Atmosphere: 5
Food: 1
Service: 1
Nancy Griffeth
Not a fan of the meat on the Big Mac. It was a small piece, and it tastes funny. Service was poor, but the staff was having computer issues. I don't go very often. I got what I expected, but my expectations were low before I ordered.
Food: 2
Service: 2
Recommended dishes: French Fries
Joe C
Slowest drive thru in town.
Aaron’s Anxiety
I only customer they had. They only gave me half the food.... imagine being so pathetically incompetent that even at 17 dollars an hour, you're to dumb to be able to look at a screen and count the items and get one single order correct. They are right behind the location on Lincoln way. I will cheer when they finally close... Gyros next door has twice the variety. The service is fast friendly and always delicious. And the best part is they never make you pull forward!
First off I pull up to the menu board to order and they basically yell at me a list of like seven items they didn’t have. One of them being coffee which I wanted since it was breakfast time. So I ordered a coke instead. I also ordered a steak egg and cheese bagel which is their only breakfast item I ever order there. So I get all they way home to North Liberty and open up my sandwich to it being made wrong. They put two little pieces of bacon on it! How do you get bacon out of the word steak? Avoid this location at all costs!! There’s no excuse for this I was there only customer in line so I wasn’t given the wrong order. They basically said I’m not going to make that this is what you’re getting. I’ll never spend another cent at this location. I’ve been a west sider my whole life and have seen this restaurant getting nothing but worse over the years. It will be the next location to close in South Bend. There workers don’t give a darn about their customers. Why should I care if there workers have a job? I blame this all due to poor management and inconsiderate employees. Good luck!!
Lance Wallace
Very slow service for it being a fast food
Atmosphere: 1
Service: 1
IURII VORONKOV
I didn't want to sell food! They explained that I didn’t have a car! I had to call an Uber to buy food! this is funny))) thanks to the staff for doing this! I wish you to stay in this wonderful restaurant for a long time! I'll come see you again)))
Juan Cervera
Made a mobile order and went to the drive thru at around 740am. I forgot to order an iced coffee and asked if I could order it with them. The employee had the audacity to say no. She did not want to take my simple order of an iced coffee. I called for a manager and she said I'm sorry the employee didn't want to take your order, but we can make it for you if you'd like. I'm sorry, after the interaction I don't feel comfortable having anyone there make me anything because not once did I feel like I was being taken care of or heard. I told her I heard so many things about this place from past employees that have worked there and I don't feel comfortable with you making it. She said you can't go based off word of mouth, what if someone told me you were a murdered? I'm sorry, why would any MANAGER call any customer a murderer to make a point? That's a PRETTY BOLD statement "Miss Manager." If this manager is still working at this facility after she has the audacity to call me a murdered, then this McDonald's should be boycotted for having such disrespectful employees working for them.
Atmosphere: 1
Food: 1
Service: 1
Dona Ross
What kind of ice cream machine don't work the freeze half the time it's cold the food you got to tell them to cook it you have to ask stuff to it to make
Staff not very friendly, just called out my order and walked away
Atmosphere: 3
Food: 5
Service: 5
Mannnnnn this McDonald’s so bogus on my soul! They food be half way done and then they don’t change the pop so you’re getting half soda and half carbonated water…JUST GHETTO! T Allen’s next door anyway
Atmosphere: 1
Food: 1
Service: 1
This is the second frappe I’ve gotten from here and there’s plastic pieces in the frappe again
Went for lunch yesterday. I asked for extra onions. The person made my burger with grilled onions. Best one I ever had.
Food: 5
Service: 5
I went to drive thru friday night at 11:30. They said they are only taking cash. They must be pocketing the cash
Worst McDonald's. The customer service here is terrible and they always get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Not fresh and cashier rude and order not all in bag and the wait was very long waiting on order never going
Atmosphere: 5
Food: 1
Service: 1
Not a fan of the meat on the Big Mac. It was a small piece, and it tastes funny. Service was poor, but the staff was having computer issues. I don't go very often. I got what I expected, but my expectations were low before I ordered.
Food: 2
Service: 2
Recommended dishes: French Fries
Slowest drive thru in town.
I only customer they had. They only gave me half the food.... imagine being so pathetically incompetent that even at 17 dollars an hour, you're to dumb to be able to look at a screen and count the items and get one single order correct. They are right behind the location on Lincoln way. I will cheer when they finally close... Gyros next door has twice the variety. The service is fast friendly and always delicious. And the best part is they never make you pull forward!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First off I pull up to the menu board to order and they basically yell at me a list of like seven items they didn’t have. One of them being coffee which I wanted since it was breakfast time. So I ordered a coke instead. I also ordered a steak egg and cheese bagel which is their only breakfast item I ever order there. So I get all they way home to North Liberty and open up my sandwich to it being made wrong. They put two little pieces of bacon on it! How do you get bacon out of the word steak? Avoid this location at all costs!! There’s no excuse for this I was there only customer in line so I wasn’t given the wrong order. They basically said I’m not going to make that this is what you’re getting. I’ll never spend another cent at this location. I’ve been a west sider my whole life and have seen this restaurant getting nothing but worse over the years. It will be the next location to close in South Bend. There workers don’t give a darn about their customers. Why should I care if there workers have a job? I blame this all due to poor management and inconsiderate employees. Good luck!!
Very slow service for it being a fast food
Atmosphere: 1
Service: 1
I didn't want to sell food! They explained that I didn’t have a car! I had to call an Uber to buy food! this is funny))) thanks to the staff for doing this! I wish you to stay in this wonderful restaurant for a long time! I'll come see you again)))
Made a mobile order and went to the drive thru at around 740am. I forgot to order an iced coffee and asked if I could order it with them. The employee had the audacity to say no. She did not want to take my simple order of an iced coffee. I called for a manager and she said I'm sorry the employee didn't want to take your order, but we can make it for you if you'd like. I'm sorry, after the interaction I don't feel comfortable having anyone there make me anything because not once did I feel like I was being taken care of or heard. I told her I heard so many things about this place from past employees that have worked there and I don't feel comfortable with you making it. She said you can't go based off word of mouth, what if someone told me you were a murdered? I'm sorry, why would any MANAGER call any customer a murderer to make a point? That's a PRETTY BOLD statement "Miss Manager." If this manager is still working at this facility after she has the audacity to call me a murdered, then this McDonald's should be boycotted for having such disrespectful employees working for them.
Atmosphere: 1
Food: 1
Service: 1
What kind of ice cream machine don't work the freeze half the time it's cold the food you got to tell them to cook it you have to ask stuff to it to make
Atmosphere: 2
Food: 3
Service: 4