Potbelly

117 Northwestern Ave Ste A Ste A, West Lafayette
(765) 743-2993

Recent Reviews

Chirko Telhin

it tastes good, i did however find several long thin strips of plastic in my ham sandwich…

Food: 2

Johnny “Johnny” Oliver II

Man…….This place is awesome!!! First time eating here and the food is SUPER LEGIT!! Service is excellent and welcoming. Can barely finish because these sandwiches are huge!!! Highly recommended!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avo Turkey, Turkey

Michael Ray

I come from California and the best sandwich option we have is Jersey mikes where I live. First time I get a sandwich here it is literally transformative. I’ve NEVER had a sandwich as good as this. This is THE BOMB!

Food: 5

Service: 5

Mikaela Haas

One of the workers named Jacob Bollhorst makes the best sandwiches and always makes sure I have a great experience.

Atmosphere: 5

Food: 5

Service: 5

hey bub

I got a blt with avocado with no tomato and it showed up with just bacon and bread, truly not worth the $20 I paid for a giant. This has happened multiple times now so I chose to make a review this time.

Joanne Pope

Placed a large lunch order online to be delivered the following day. The store was super helpful and very accommodating with all of my questions and requests! Anyone who places large orders knows just how nerve-wracking it can be when using an establishment for the first time...well, no need to fear with Samantha and her team. The food was delivered on time, as ordered and with a smile!!

Food: 5

Service: 5

Katie Maney

We placed a catering order for our first Purdue tailgate. It was perfect! The food was delicious, and they were even willing to accommodate a last-minute change to delivery. We will definitely be ordering from them again when we are in town. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Ben Fowler

My timed mobile order was ready half an hour late, and I wasn't even the least bit surprised. That's just business as usual here. Do yourself a favor and go to one of the many nearby restaurants instead.

Atmosphere: 3

Food: 4

Service: 1

Ryan Blech

I ordered take out from here an hour before closing today and they were prioritizing cleaning over taking care of their customers. There were about 5 or 6 of us waiting at the counter with 3 orders ready. When we tried to get their attention because we saw our order and had been waiting for 15 minutes looking at my cold food, they said “we are working on the take out orders can you not”. After they finished cleaning they handed me my food, except by slamming it on the counter along with the person waiting next to me. All that hassle to find out they got both my orders wrong. I won’t be coming back here.

Atmosphere: 4

Recommended dishes: Sandwich

Gabby Krist

I tried to call corporate today about this because I just got the rudest service from this potbelly’s. There were multiple orders ready and I saw mine. When I tried to get their attention that I’ve been waiting there for ten minutes looking at my order, they looked at me and then just kept on doing what they were doing. This is terrible service and I will not be coming back.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Sandwich

Quinn Yocum

Waited 2 hours for my food just to be told I could apply for a refund. The manager was too scared to tell the crowd of people that they were too backed up. Didn’t get my refund either.

Atmosphere: 1

Food: 1

Service: 1

Suzanne Nicolas

We had them cater a lunch party on the Friday before classes started. The order was correct. Everyone enjoyed the food. The delivery driver was exceptional on making sure she had the right directions and where she could park. And she was about 10 minutes early on an incredibly busy day in the area.

Food: 5

Service: 5

Recommended dishes: Turkey Club, Sandwich, Salad, Italian, Chicken Salad, Mediterranean, A Wreck, Grilled Chicken

Erica

I've lived in large cities for a long time and have never been to a Potbelly. Any other Potbelly I go to will have to live up to this one. Everyone loved what they ordered. My salad was delicious and the employees making the sandwiches are really, really nice. I really appreciate the time they took to understand my picky child and were so friendly to us. We'll definitely be back and I hope the employees tonight know they are really customer service experts.Kid-friendliness: Accommodating to my child's picky tastes

Mark Boyd

The young African American man who helped us with our order was fantastic. He'll be one of the main reasons for our return business.

Atmosphere: 4

Food: 4

Service: 5

Craig Girton

Ordered online, waited over an hour, both sandwiches are wrong and did not include chips that were paid for. BLTA missing the A and had a total of 2 pieces of burnt bacon. Total disappointment.

Atmosphere: 4

Food: 1

Service: 1

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