Portillo's Westfield

870 IN-32, Westfield
(463) 243-3200

Recent Reviews

Angie Busick

Delicious food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich, Chocolate Cake, Chicago Dog, Cheese Sauce, Chocolate Cake Shake, Chicken Tenders, Fries, Hot Dog

Zach Sinovich

Super clean restaurant with fast service, amazing food, and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef, Chicken Sandwich, Cheese Sauce, Fries

Billy Raymer

Everytime we eat here the Italian beef is dry even with extra gravy and their onion rings are rock hard both with no flavor at all. Do not

Atmosphere: 5

Food: 1

Service: 4

Recommended dishes: Cheese Sauce

Stacey Brooks

Haven't had this spot in about 10 years we don't have one here where I am located but nothing changed food was excellent ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich, Fries

Cole Swinehart

I made a trip out there and they didn't even give me half of my food. The guy at the window even verified with me what I had ordered so I assumed that's what's in the bag. I get home and I only got 1 sandwich and fries. I guess don't trust when the person at the window verifies what you ordered. A 30 minute trip for nothing.

Atmosphere: 1

Food: 1

Service: 1

Bobby Fulcher

Great customer service from Raven and great food! Would recommend any one to come!I came back a few days later and Tabitha provided amazing service!

Atmosphere: 5

Food: 5

Service: 5

Amanda Jones

Pulled up for drive thru service and the speaker wasn’t on and person taking orders was gone. I nearly pulled away before they came out.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chocolate Cake

Greg DeCristofaro

Good menu choices, friendly service, clean and surprisingly inexpensive especially for the quantity of food you receive.

Atmosphere: 4

Food: 4

Service: 5

Louis S

Always a great place to get a bite to eat. Staff is super friendly and food is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Peppers, Spicy Chicken, Italian Beef, Chocolate Cake, Big Beef, Sweet Peppers, Bacon Cheeseburger, Hot Dog

Dennis Michalak

Although the food is fine, not as good as the original Chicagoland locations. This location seems to be plagued by drive-thru errors on multiple occasions, and we now check our order before driving away. Staff seems to be busy, but there seems to be timing issues. IMHO, things are seriously late if your order gets bagged and THEN your fries or rings get "dropped". Aside from that, still a great place for quick and inexpensive food.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Chicago Style Hot Dog Small French Fry, Italian Beef, Italian Beef Sandwich, Chocolate Cake, Chicago Dog, Cheese Fries

Dennis Geiseman

From Villa Park IL. It has all gone downhill. It is now just OK.

Tonya Elias

I had never been before. This is a first timer. Wow was it expensive. We spent over $30 on two sandwiches and 2 fries. We didn't even get drinks. That's a lot. It was a one and done for us. My husband and son were still hungry after they ate their food.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Italian Beef Sandwich, Fries, Bacon Cheeseburger

dodgebob 1

Place was absolutely packed and the line went very fast. I had Chicago dogs and my wife a cheese burger...she had the Cake and I had a chocolate cake shake. Life changing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Cake Shake, Chocolate Cake, Fries

Hayden Smith

This location is good and clean but not the fastest. We have sat in a drive through line for quite a while more than a few times. Which sucks because we live an hour away. So when we stop here we do not want it to take forever so we can get back on the road.However, the food is worth it. My wife loves the hotdogs. The Italian beef is good and the burgers are normally good. Minus the one time it came out very dry. Can not forget the chocolate cake shake either.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicago Style Hot Dog Small French Fry, Italian Beef, Chocolate Cake Shake, Chocolate Cake, Cheese Sauce, Fries

Jay Showvaker

Ordered at the drive thru, took 20 minutes to get my food. They gave me a free piece of cake which was nice for my troubles. Got home and the sandwich I ordered with sweet peppers had one piece of pepper on it. Figured for the wait the food would be good.

Atmosphere: 4

Food: 1

Service: 1

Load More