It's always busy when I go. Asked for crispy nuggets and it seemed to be a problem. Waited 10 mins for
Atmosphere: 4
Food: 3
Service: 2
Roy Armstrong
Clean and friendlyWheelchair accessibility: Yes it is
Atmosphere: 4
Food: 4
Service: 3
Isabella Robertson
My cheeseburger was incorrectly made and on top of that, had a long a$$ hair in it. I wish I could take a picture but I gave it to the manager to show her and she said all she could do is remake it or refund the $3 cheeseburger. I asked for a full refund since my appetite was ruined at this point and she fought with me on that for a solid 5 minutes. The team members tried to be helpful but she was more concerned about the situation than trying to be nice in anyway. I feel bad for the people that have to work here as she was rude to them as well for trying to back me up. I asked for her name which is Sandra, and I will be contacting corporate over this incident. This is the second time we’ve had an issue here. I don’t even know why we tried to go again because the first time my boyfriend got sick over an undercooked chicken sandwich. I will honestly never be going to a wendy’s again after this experience. Sandra needs to be booted back to kroger or something.
Atmosphere: 3
Food: 1
Service: 1
Mitchell Beaver
BEST WENDY'S IN THE STATEI drive past 4 different Wendy's locations to come here. I'm not exaggerating, I live at 96th and I-69 and will drive 30 minutes for this location.The food is always fresh, always well constructed.The staff, all seem excited to be there. I don't remember his name, but one of the managers (long blond hair) is a gem. He seems to keep the staff motivated, and leads by example. I've watched him personally build the sandwiches, make drinks, clean the line, etc. He's a doer, and his crew follow along.Tremendous Wendy's!
Atmosphere: 5
Food: 5
Service: 5
Kevin jones
Terrible service I didn’t know I get small fries when I paid for a medium everytime I ask for bbq sauce they act like it’s a problem I don’t fw it! Also had a burger with hair in
Atmosphere: 1
Food: 1
Service: 1
John Fleck
The food was good and normal for a Wendy's restaurant but the dinning area was dirty and the soft drink machines were out of ice and probably standard syrup as only the diet drinks were available.
Pat Holliday
Fritz makes the dine in experience unbearable she screams at all the employees none stop. It’s not particularly mean but so loud. Will not come back to this
Atmosphere: 1
Food: 5
Service: 5
Kyle Cyr
Breakfast amazing, better than any other fast food place! Keep up the good work. Wendy's.
Food: 5
Service: 5
Nancy Yoder
Loved the baconator pretzel burger. Delicious ?
Atmosphere: 5
Food: 5
Service: 5
David Holdredge
No napkins :(
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Wendy’S French Fries
Terrible customer service and can't even fill a drink properly and all the managers act like they don't want to be there at least the ones on 12/30/23
Atmosphere: 2
Food: 4
Service: 1
bcshow517
Always clean and friendly. Always good food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
2L8 iwon
Every time I go they ALWAYS forget the sauce & napkins…. I can’t enjoy my nuggets and burger without
Atmosphere: 3
Food: 4
Service: 3
Julio Hernandez
Very good burgersKid-friendliness: good space
Atmosphere: 5
Food: 4
Service: 4
Susie J.
This morning was my first visit to this Wendy's (Chatham Hills). I tried ordering a breakfast combo - they were out of potatoes and waiting on the truck delivery. No problem - just the sandwich, pls (sausage egg muffin, no cheese). I bit into the sandwich and the muffin crumbled everywhere! It was so dry and stale. It wasn't even heated up or buttered (no attempt to 'dress it up'). And the napkins they put in my bag were those dark brown towels you see in cleaning supply rooms. I'm not sure this Wendy's should've opened for business this morning! They certainly weren't ready to serve breakfast!
It's always busy when I go. Asked for crispy nuggets and it seemed to be a problem. Waited 10 mins for
Atmosphere: 4
Food: 3
Service: 2
Clean and friendlyWheelchair accessibility: Yes it is
Atmosphere: 4
Food: 4
Service: 3
My cheeseburger was incorrectly made and on top of that, had a long a$$ hair in it. I wish I could take a picture but I gave it to the manager to show her and she said all she could do is remake it or refund the $3 cheeseburger. I asked for a full refund since my appetite was ruined at this point and she fought with me on that for a solid 5 minutes. The team members tried to be helpful but she was more concerned about the situation than trying to be nice in anyway. I feel bad for the people that have to work here as she was rude to them as well for trying to back me up. I asked for her name which is Sandra, and I will be contacting corporate over this incident. This is the second time we’ve had an issue here. I don’t even know why we tried to go again because the first time my boyfriend got sick over an undercooked chicken sandwich. I will honestly never be going to a wendy’s again after this experience. Sandra needs to be booted back to kroger or something.
Atmosphere: 3
Food: 1
Service: 1
BEST WENDY'S IN THE STATEI drive past 4 different Wendy's locations to come here. I'm not exaggerating, I live at 96th and I-69 and will drive 30 minutes for this location.The food is always fresh, always well constructed.The staff, all seem excited to be there. I don't remember his name, but one of the managers (long blond hair) is a gem. He seems to keep the staff motivated, and leads by example. I've watched him personally build the sandwiches, make drinks, clean the line, etc. He's a doer, and his crew follow along.Tremendous Wendy's!
Atmosphere: 5
Food: 5
Service: 5
Terrible service I didn’t know I get small fries when I paid for a medium everytime I ask for bbq sauce they act like it’s a problem I don’t fw it! Also had a burger with hair in
Atmosphere: 1
Food: 1
Service: 1
The food was good and normal for a Wendy's restaurant but the dinning area was dirty and the soft drink machines were out of ice and probably standard syrup as only the diet drinks were available.
Fritz makes the dine in experience unbearable she screams at all the employees none stop. It’s not particularly mean but so loud. Will not come back to this
Atmosphere: 1
Food: 5
Service: 5
Breakfast amazing, better than any other fast food place! Keep up the good work. Wendy's.
Food: 5
Service: 5
Loved the baconator pretzel burger. Delicious ?
Atmosphere: 5
Food: 5
Service: 5
No napkins :(
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Wendy’S French Fries
Restaurantji Recommends
Terrible customer service and can't even fill a drink properly and all the managers act like they don't want to be there at least the ones on 12/30/23
Atmosphere: 2
Food: 4
Service: 1
Always clean and friendly. Always good food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Every time I go they ALWAYS forget the sauce & napkins…. I can’t enjoy my nuggets and burger without
Atmosphere: 3
Food: 4
Service: 3
Very good burgersKid-friendliness: good space
Atmosphere: 5
Food: 4
Service: 4
This morning was my first visit to this Wendy's (Chatham Hills). I tried ordering a breakfast combo - they were out of potatoes and waiting on the truck delivery. No problem - just the sandwich, pls (sausage egg muffin, no cheese). I bit into the sandwich and the muffin crumbled everywhere! It was so dry and stale. It wasn't even heated up or buttered (no attempt to 'dress it up'). And the napkins they put in my bag were those dark brown towels you see in cleaning supply rooms. I'm not sure this Wendy's should've opened for business this morning! They certainly weren't ready to serve breakfast!