This location has the most the worst customer service of any retailer in the area. They made my order incorrectly on 1/30. I contacted the store that day and talked to the manager (Conner). He was apologetic and offered to remake my order on my next visit. I go in on 2/12, was told that Conner no longer works there and refused to honor his offer to remake my order. Frankly, the manager was a total ass in his tone in refusing to remake my order. This same location lost one of my previous online orders and I had to prove that I actually had placed the order on the phone app. Don't walk but run from this location, they are the WORTST! They are so just the opposite of the other merchants in the strip center who are friendly and appreciative of your business. BR
Dan Garner
Love Subway. Put all the fixens on it, add the flavor you pay the same price, make real meal out of it.
Food: 5
Service: 5
Recommended dishes: The Boss Footlong Regular Sub
Sable 7
Excellent customer service from the young person working this morning. They had the store and customers taken care of and were friendly and professional the whole time. Kudos to you.
Atmosphere: 5
Food: 5
Service: 5
Lydia M
The place was very busy but staff was working hard to make food fast. Ingredients looked fresh and the store was clean. Very sad how high subway’s prices have gotten, but that’s all locations, not just this one. They have totally changed the menu.
Atmosphere: 5
Food: 5
Service: 5
Jozef Watson
Fast friendly service with expected sandwich quality. Restaurant is clean and well maintained.
Atmosphere: 5
Food: 5
Service: 5
Mark Darst
Always come back to this location because the staff is amazing, friendly and professional. Always prepare the food right and very well.
Atmosphere: 5
Food: 5
Service: 5
Harsh Bhetaria
The last three orders have all been messed up. They mixed up toppings for a 6” sandwich and put them on the footlong sandwich, they’ve made order with incorrect breads, and the time before that, none of our sandwiches had sauces on them. I didn’t write a review the first two times because I was giving them the benefit of the doubt, but third time in a row is too much. It’s frustrating to bring the food home and opening the sandwich to find out that it’s been made incorrectly. I would refrain from using this location, it sucks because it’s the only one in Zionsville.
William B.
This was the absolute worst experience at subway. The owner did not know how to take either a credit or digital gift card, The sandwich was made wrong and the bread was old. Avoid this location.
Sam Gibbs
The manager/owner(?) of this franchise teaches the kids who work there to be chintzy with the meats. I ordered a sandwich and noticed how little chicken the worker put on it, so I asked for "a little more." Go to pay and the manager/owner, who hovers – kinda creepy – says it's a double and charges as such. The amount of chicken on it was, after requesting "a little more," still less than what any respectable Subway puts on a sandwich. I'll never go back.
Jyo M
Ordered sandwich and asked to use a “subway” coupon. Manager refused said they don’t honor these. He was very rude, loud and said “you have to read the coupon book.” Is this how this subway chooses to treat their customers. Really poor attitude and treatment of customer with two kids who had to witness this. Hope subway can train their franchises better.
This location has the most the worst customer service of any retailer in the area. They made my order incorrectly on 1/30. I contacted the store that day and talked to the manager (Conner). He was apologetic and offered to remake my order on my next visit. I go in on 2/12, was told that Conner no longer works there and refused to honor his offer to remake my order. Frankly, the manager was a total ass in his tone in refusing to remake my order. This same location lost one of my previous online orders and I had to prove that I actually had placed the order on the phone app. Don't walk but run from this location, they are the WORTST! They are so just the opposite of the other merchants in the strip center who are friendly and appreciative of your business. BR
Love Subway. Put all the fixens on it, add the flavor you pay the same price, make real meal out of it.
Food: 5
Service: 5
Recommended dishes: The Boss Footlong Regular Sub
Excellent customer service from the young person working this morning. They had the store and customers taken care of and were friendly and professional the whole time. Kudos to you.
Atmosphere: 5
Food: 5
Service: 5
The place was very busy but staff was working hard to make food fast. Ingredients looked fresh and the store was clean. Very sad how high subway’s prices have gotten, but that’s all locations, not just this one. They have totally changed the menu.
Atmosphere: 5
Food: 5
Service: 5
Fast friendly service with expected sandwich quality. Restaurant is clean and well maintained.
Atmosphere: 5
Food: 5
Service: 5
Always come back to this location because the staff is amazing, friendly and professional. Always prepare the food right and very well.
Atmosphere: 5
Food: 5
Service: 5
The last three orders have all been messed up. They mixed up toppings for a 6” sandwich and put them on the footlong sandwich, they’ve made order with incorrect breads, and the time before that, none of our sandwiches had sauces on them. I didn’t write a review the first two times because I was giving them the benefit of the doubt, but third time in a row is too much. It’s frustrating to bring the food home and opening the sandwich to find out that it’s been made incorrectly. I would refrain from using this location, it sucks because it’s the only one in Zionsville.
This was the absolute worst experience at subway. The owner did not know how to take either a credit or digital gift card, The sandwich was made wrong and the bread was old. Avoid this location.
The manager/owner(?) of this franchise teaches the kids who work there to be chintzy with the meats. I ordered a sandwich and noticed how little chicken the worker put on it, so I asked for "a little more." Go to pay and the manager/owner, who hovers – kinda creepy – says it's a double and charges as such. The amount of chicken on it was, after requesting "a little more," still less than what any respectable Subway puts on a sandwich. I'll never go back.
Ordered sandwich and asked to use a “subway” coupon. Manager refused said they don’t honor these. He was very rude, loud and said “you have to read the coupon book.” Is this how this subway chooses to treat their customers. Really poor attitude and treatment of customer with two kids who had to witness this. Hope subway can train their franchises better.
Restaurantji Recommends
Great service. Very clean. Food is fresh and the employees are very kind and forgetful. Definitely returning and highly recommend.
Well deserved 5 stars !
I am a frequent cutoff Subway. The place is clean, they are quick and the food is good.
Don't take any corporate coupons, seems crazy to send coupon flyers and then not support them.
Excellent customer service and our pre-ordered sandwiches were made to order. No issues.