Chick-fil-A

1818 N Rock Rd, Derby
(316) 788-1067

Recent Reviews

Jason Carlson

Pretty typical experience, but I did catch that they forgot one of the entrees. Luckily I noticed before we left. Over all decent experience.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cobb Salad, Spicy Chicken Sandwich

Evan Miller

Shouldn’t have to pull up and have to wait on my food if I have a mobile order while tons of other cars drive by! Very irritating

Atmosphere: 1

Food: 5

Service: 1

Stephanie Crooks

First time for my 6 year old Daughter eating here. Came to the Derby location. Food was great! She loved that they had a play area also. Will come again.

Atmosphere: 5

Food: 5

Service: 5

Cheree Gould

It was good.

L Nah

Always friendly staff. Food has always been great. The grilled chicken nuggets are the exception, I don't like those, however the grilled chicken on the market salad is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets and Waffle Fries, Market Salad, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Grilled Chicken Club Sandwich

John Adams

First visit ever and everything was just fine until I got down the road a bit and stopped to review the contents of my wonderfully pack sack of order. It was then that the downhill slide began. I'm a man so my expectation with food is not very demanding. Only 2 requirements, temperature expected to match the food, and the amount of food matches the price paid. Neither seem too out of bounds based on the menu picture of the item I selected. This was prime lunch time and thought freshness would be a thing... NOPE! Thank God the 7 tiny chicken nuggets were so overdone that the breading provided a bulletproof coating protecting the tiny little morsels of encapsulated chicken pieces. I paid for a meal, got a snack and not a snack worth $11 bucks by the stretch of anyone's imagination. It was more on the level of "my prescription says to take with food but I'm not all that hungry"! On the positive side, the staff working the drive-thru seemed adequately adjusted and well fed! BTW, the Mac and cheese was blissfully ehhh. DO BETTER!

Atmosphere: 3

Food: 1

Service: 3

Sandy Stiles

Such a fantastic place. So clean and employees are great especially Craig, he was so generous and very cheerful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets and Waffle Fries

Frances Gayer

Service was great, very friendly staff, quick with our food. Dining room was clean and the play area was too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich and Fries, Chicken Nuggets and Waffle Fries, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets, Chicken Nuggets with Fries, Spicy Deluxe Chicken Sandwich, Chick-Fil-A Chicken Biscuit, Grilled Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich, Spicy Chicken Sandwich, Grilled Chicken Sandwich Meal

jeannette hansen

It was a great

Atmosphere: 4

Food: 4

Service: 5

Crystal Haught

C.J was an amazing server. He was going around refilling peoples drinks, taking customers trays, cleaning tables right when customer's left. I was sitting there while my son was playing in the play area and I had half of a wrap left over, he asked if I wanted a bag for my wrap or an ice water while I waited for my son to finish up playing. You never see that type of amazing service at a fast food restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Cool Wrap Meal, Chicken Nuggets with Fries

Kris “Kansas Rifleman” Lowmiller

Freshest fastest friendliest fast food joint in town. Just wish they was open on Sunday.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich and Fries, Chicken Nuggets and Waffle Fries, Chick-Fil-A Chicken Sandwich, Spicy Chicken Sandwich, Side Salad, Chicken Nuggets with Fries, Chick-Fil-A Deluxe Sandwich, Spicy Deluxe Chicken Sandwich

Jana Reid Lawrence

The food is great! The fries are phenomenal. The service here just depends on who is helping you. Many of the people are willing to bend over backwards to help their customers. Others, though, are rude and make customers feel like they’re in the way. Last night we were watching as the flag was being taken down, balled up, and tossed on a table outside. Please find a boy scout to handle taking down the flag. I agree with a previous comment that management isn’t taking customer care as seriously as they once did. Maybe some of the people who are good with the customers should be trainers?

Atmosphere: 3

Food: 5

Service: 3

Becky Lamar

Very crowded but the people were very nice andthey came by to give us refills several

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Sandwich, Chicken Noodle Soup

Phillip Appelhans

Ordered chick sandwich plain with cheese got all the way home and guess what not plain. She even read order back. I Should have

Atmosphere: 2

Food: 2

Service: 2

jbson33

That was the first time I went to chick fil. A and not only was the food good. It was nice and hot. Everything was fresh and the service was outstanding. I hope I get to go

Atmosphere: 5

Food: 5

Service: 5

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