Nice, relaxing atmosphere as part of a traditional (and exceptional) Pizza Hut. What's our favorite pizza joint? That would be a real Kansas-based Pizza Hut, the State where the chain was founded. Here at the GC Pizza Hut, you'll find the traditional menu as well as friendly, customer-centric service. The food is very good and the menu is varied. We recommend this establishment.
David Baird
This was the worst customer service I’ve ever received in three decades of choosing Pizza Hut.I tried using the app which glitched sending the order to a location in Kansas City. I called their location and due to paying ($38 w/tip) via Apple Pay they could not refund my money. No problem, they were courteous in explaining I needed to have a local manager here contact her.I then called this location. First I placed my order, then explained my situation. I was then put on hold before a Tim or Tom was on the line stating he was a manager. After going over this entire ordeal a second time he said he needed to speak to someone above him.Now ten minutes into this call I was beginning to become extremely frustrated. Next a Melissa gets on the phone. I explained the situation a third time, offered the manager’s information at the original Pizza Hut, to then be told I was being ridiculous because that is not how franchises work.I don’t know, I don’t work for Pizza Hut, I don’t know their internal processes or procedures. She and I then become heated to which she responds by hanging up on me. - I was unfamiliar with the hang-up on the customer policy.I then called back to ask if I could order my pizzas. She answered and obliged me in taking my order but now my two medium pizzas are $50 without tip! Nice…I pay with a card to simply end this pizza chase. I did tip the delivery driver, this wasn’t his fault.I feel I’m getting no refunds so with the $60 in Garden City and $38 on the Pizza Hut app I have paid a total of $98 for two medium pizzas.But wait there’s more… they forgot my cheese and peppers! lol!
Food: 5
Service: 1
Trey Lundy
Order is always correct, hot and delivered fast. Even during this last blizzard we had. Thanks for the hard work guys!!!
It was 5 minutes to midnight and this team agreed to deliver our food . I had starving grandkids and they fulfilled my order. The past was great. Thank you so much !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Sides
Lonnie Lucero
earned free pizza,even the free was made as if we didn't earn the free pizzanot good
Pedro Rivas (Petey)
Pizza was great and delivered fast!!!
Shawn Healey
How hard is it to place my frickin order. This place is a waste of time.No respect for customers
Dustin Richardson
Delivery was fast & food was wonderful.
Crystal Diaz
Getting more meat than cheese on my pizza. And I marked for a delivery but I still had to go get it.
Miriam Horton
Quick, friendly, always willing to help. This is our favorite pizza in town.
I came in after a shift and ordered ahead, I was already 3-4 minutes behind the scheduled time. When I got there the manager Daniel said "sorry I never made time to make it yet. It'd take x-time to make it though", and didn't say anything else or ask if I could wait. Just stared me down till I left. Not worth it..
Niki Nichole
I came in after a shift and ordered ahead, I was already 3-4 minutes behind the scheduled time. When I got there the manager Daniel said "sorry I never made time to make it yet. It'd take x-time to make it though", and didn't say anything else or ask if I could wait. Just stared me down till I left. Not worth it..
Anthony Guerrero
Rude custom service from a woman over the phone. Just wanted to cancel my order and get a refund
Truth H.
Fast delivery & always Hot when delivered. Never had a problem here in years of service to me and Garden City Buffaloes!!!!!!!!
Nice, relaxing atmosphere as part of a traditional (and exceptional) Pizza Hut. What's our favorite pizza joint? That would be a real Kansas-based Pizza Hut, the State where the chain was founded. Here at the GC Pizza Hut, you'll find the traditional menu as well as friendly, customer-centric service. The food is very good and the menu is varied. We recommend this establishment.
This was the worst customer service I’ve ever received in three decades of choosing Pizza Hut.I tried using the app which glitched sending the order to a location in Kansas City. I called their location and due to paying ($38 w/tip) via Apple Pay they could not refund my money. No problem, they were courteous in explaining I needed to have a local manager here contact her.I then called this location. First I placed my order, then explained my situation. I was then put on hold before a Tim or Tom was on the line stating he was a manager. After going over this entire ordeal a second time he said he needed to speak to someone above him.Now ten minutes into this call I was beginning to become extremely frustrated. Next a Melissa gets on the phone. I explained the situation a third time, offered the manager’s information at the original Pizza Hut, to then be told I was being ridiculous because that is not how franchises work.I don’t know, I don’t work for Pizza Hut, I don’t know their internal processes or procedures. She and I then become heated to which she responds by hanging up on me. - I was unfamiliar with the hang-up on the customer policy.I then called back to ask if I could order my pizzas. She answered and obliged me in taking my order but now my two medium pizzas are $50 without tip! Nice…I pay with a card to simply end this pizza chase. I did tip the delivery driver, this wasn’t his fault.I feel I’m getting no refunds so with the $60 in Garden City and $38 on the Pizza Hut app I have paid a total of $98 for two medium pizzas.But wait there’s more… they forgot my cheese and peppers! lol!
Food: 5
Service: 1
Order is always correct, hot and delivered fast. Even during this last blizzard we had. Thanks for the hard work guys!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Cheese Sticks, Cheese Pizza, Supreme Pizza, Sides, Breaded Boneless Wings
It was 5 minutes to midnight and this team agreed to deliver our food . I had starving grandkids and they fulfilled my order. The past was great. Thank you so much !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Sides
earned free pizza,even the free was made as if we didn't earn the free pizzanot good
Pizza was great and delivered fast!!!
How hard is it to place my frickin order. This place is a waste of time.No respect for customers
Delivery was fast & food was wonderful.
Getting more meat than cheese on my pizza. And I marked for a delivery but I still had to go get it.
Quick, friendly, always willing to help. This is our favorite pizza in town.
Restaurantji Recommends
Love Pizza ? ? ? ❤ they have best sauce here!
I came in after a shift and ordered ahead, I was already 3-4 minutes behind the scheduled time. When I got there the manager Daniel said "sorry I never made time to make it yet. It'd take x-time to make it though", and didn't say anything else or ask if I could wait. Just stared me down till I left. Not worth it..
I came in after a shift and ordered ahead, I was already 3-4 minutes behind the scheduled time. When I got there the manager Daniel said "sorry I never made time to make it yet. It'd take x-time to make it though", and didn't say anything else or ask if I could wait. Just stared me down till I left. Not worth it..
Rude custom service from a woman over the phone. Just wanted to cancel my order and get a refund
Fast delivery & always Hot when delivered. Never had a problem here in years of service to me and Garden City Buffaloes!!!!!!!!