I don't like to leave bad reviews but... I had ordered two pizzas and they were both undercooked very doughy and raw. I tried to call the location back but I got to a pre-recording saying that the restaurant was closed. I really would like a refund or something done because my food was absolutely horrible this time around. I honestly hope my family and I don't get sick from eating raw pizza!
Food: 1
Kaz
A brain in a jar of pickle juice could do a better job than Connor.I ordered a pizza with light cheese and extra sauce. What was delivered to me instead was a pizza with extra cheese and light sauce. That's gross, I don't want that. I called the store, and the dude who answered was audibly annoyed that I was calling and kept pushing me to just accept the refund. I don't want a refund, I want food, I'm hungry. I told him I would like the pizza delivered to me the way I ordered it, and in the exact tone that I would expect a moody teenage girl to respond, he goes "fiiiiiiiiine". Whatever, as long as I get my food, I don't really care that it's that time of the month for him. I get my food, and I'm completely dumbfounded as I open the box and see the exact same mistake was made again. A pizza with extra cheese and light sauce. I took a bite just to make sure, and it actually seemed that there was even MORE cheese and LESS sauce than the previous pizza. Are they screwing with me? I call them again, and some other dude answered and I explained what had happened, and I double checked my order to make sure that I wasn't the one who screwed up, and I made it very clear that I wanted a pizza with LIGHT CHEESE and EXTRA SAUCE. He assured me I would get exactly that in about 20 minutes. Well, 15 minutes later, the same guy calls me and says "Sorry we're closed now, we're just gonna refund you". You're kidding me, right? So I go to bed hungry and pissed off, work my shift the next day, starving the entire time, and I finally get off and try to order the pizza again. I call the store and tell them what had happened, and this girl with an attitude basically tells me that it's not her problem because it was a totally different staff than the previous night. I don't care. I want my god forsaken pizza. Almost 24 hours has passed and I still haven't gotten it. You would think from all the trouble they've caused me, they would just send out a pizza no questions asked, right? No, they make me order another pizza and pay for it. Yes, they said they would refund me for the pizza, but it doesn't make up for all this headache, and the refund was going to take 2-5 business days to process. This is ridiculous. But I'm pissed off and hungry, so I cave in and decide to pay for another pizza. I had to give this moron my card number about 5 times before she finally typed it in correctly, and then she told me that their whole computer system crashed and that I should call back in another 20 minutes. I can't even think of the words to say that would effectively convey what I was feeling in that moment. Honest to god, I started pinching myself, thinking that this was a really stupid dream. I did that for about 5 minutes and then placed the order online, and finally, damn near an entire freaking day later, I got my pizza the way that I ordered it. I eat my pizza, and when I finish, I decide to read the google reviews, and they all have one thing in common. Connor. And wouldn't you know it, the moody teenage girl that answered the phone the first time I called, and the guy that cooked the food all 3 times, was Connor. You can read all those reviews if you're curious, but one in particular almost made me throw up. Already long story short: I ate PedoPizza. The fact that this indescribable waste of flesh still has a job in this town blows my mind.Connor, if you're reading this, I'd like to tell you that you'd be better off digging ditches, because you've done a mighty fine job of digging yourself quite a big hole here. And if you have a problem with anything that I said here, there's exactly two things that you can do about it: Nothing, and like it. .
Atmosphere: 1
Food: 1
Service: 1
Donald Roberts
Connor the manager needs more training. I had picked up a large order of pizzas for my basketball team. The pizzas were burnt to the box. Could not even identify slices due to the crust being so burnt. It got tossed immediately and I called the store only to get Connor the manager to tell me that he remembered the order and it was perfectly fine. He remembered every detail said he took them out just right in time. Either way I threw away 6 large burnt pizzas and never got a apology or refund from the store. I wish we could've just got the pizzas. We won't be returning. Sadly our younger basketball kids love dominos. Until Connor is gone we won't return. No need for the rudeness or disrespect.
Atmosphere: 1
Food: 1
Service: 1
Randy Farkis
Connor had messed up on the order and I had to wait nearly 55 minutes to get it corrected. It cant be that hard? Also his attitude should have him no where near a management position. But then again they make a non livable wage and suffer enough. But jeez he has no respect or people skills at all. He cant even fix a simple lava cakes order without raising his voice with a guest. Will never bring my business back here again with Connor working.
Atmosphere: 1
Food: 1
Service: 1
April Goodridge
Connor was very rude when my grandma and I came into pick up our carry out order. We had noticed we had less than what was ordered and one of the sides was messed up (16 garlic knots instead of 32). Connor refused to fix the order even with us present having the receipt to show for the missing items!!! STRAIGHT RUDE AND IGNORANT. Wont return with Connor working ever. Also contacted corotate.
Atmosphere: 1
Food: 1
Service: 1
April Johnson
Connor the manager at Dominos was messaging my 15 year old daughter. I had taken her phone away from her and saw his instagram account. He has no reason what so ever to talking to my daughter on line. He was asking for dancing Tik Tok videos of her and her friends. Very disturbing. I don't ever want to see his disgusting face again. Also Dominos sucks here. Never had a order correct and never will try again until Connor isnt working.
Atmosphere: 1
Food: 1
Service: 1
John Redcorn
Connor was the worst encounter i've ever had dealing with a wrong order. He not only made my mother cry after basically harassing her on the phone. He was still demanding he was right and the driver was right. He should not be around much longer. Very disrespectful and rude. Has no manners and no way does he know how to handle any kind of situations.
Atmosphere: 1
Food: 1
Service: 1
Jayden Jerome
Yall cool
Atmosphere: 5
Food: 5
Service: 5
JM M
Ordered on the app while approaching Hays on I-70. Order was ready when I arrived. Pizza was excellent. Staff were friendly. They have a few tables inside if you want to eat there. The place was clean.
Atmosphere: 5
Food: 5
Service: 5
HFD BFJ
Domino's in Hays is fast, hot, and consistently accurate.
Order a pizza from they sent us are with sauce and no cheese and said you have to order it that's stupid iwill not be ordering from them again
Brittany K
Can’t get through to the store. Ordered online, received a burnt and old looking pizza. Rude manager gave me a credit however I can never get through to the store to redeem it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
IAMWILDCAT
First time trying dominos pizza and it was verry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Michael Favinger
The food it good. The loaded tots are amazing, and if you have not tried, there are stuffed cheese breads you're missing out.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Alex Vidal
Drove 2 hrs to try new stuffed cheesy bread, upon arrival was told they had no dough, only thing available was thin crust, I've had thin crust at other pizza places, I considered going to little Caesars but ordered a large thin crust pepperoni and Italian sausage, loaded tots. Got back on hwy for my 2 hr drive. Grabbed a slice, took a bite, it was paper thin and hard as a rock, I was so disappointed and upset that I drove so far and absolutely hated it, tots we below average, I should have left and gone to little Caesars.Wheelchair accessibility: Accessible for wheelchair
I don't like to leave bad reviews but... I had ordered two pizzas and they were both undercooked very doughy and raw. I tried to call the location back but I got to a pre-recording saying that the restaurant was closed. I really would like a refund or something done because my food was absolutely horrible this time around. I honestly hope my family and I don't get sick from eating raw pizza!
Food: 1
A brain in a jar of pickle juice could do a better job than Connor.I ordered a pizza with light cheese and extra sauce. What was delivered to me instead was a pizza with extra cheese and light sauce. That's gross, I don't want that. I called the store, and the dude who answered was audibly annoyed that I was calling and kept pushing me to just accept the refund. I don't want a refund, I want food, I'm hungry. I told him I would like the pizza delivered to me the way I ordered it, and in the exact tone that I would expect a moody teenage girl to respond, he goes "fiiiiiiiiine". Whatever, as long as I get my food, I don't really care that it's that time of the month for him. I get my food, and I'm completely dumbfounded as I open the box and see the exact same mistake was made again. A pizza with extra cheese and light sauce. I took a bite just to make sure, and it actually seemed that there was even MORE cheese and LESS sauce than the previous pizza. Are they screwing with me? I call them again, and some other dude answered and I explained what had happened, and I double checked my order to make sure that I wasn't the one who screwed up, and I made it very clear that I wanted a pizza with LIGHT CHEESE and EXTRA SAUCE. He assured me I would get exactly that in about 20 minutes. Well, 15 minutes later, the same guy calls me and says "Sorry we're closed now, we're just gonna refund you". You're kidding me, right? So I go to bed hungry and pissed off, work my shift the next day, starving the entire time, and I finally get off and try to order the pizza again. I call the store and tell them what had happened, and this girl with an attitude basically tells me that it's not her problem because it was a totally different staff than the previous night. I don't care. I want my god forsaken pizza. Almost 24 hours has passed and I still haven't gotten it. You would think from all the trouble they've caused me, they would just send out a pizza no questions asked, right? No, they make me order another pizza and pay for it. Yes, they said they would refund me for the pizza, but it doesn't make up for all this headache, and the refund was going to take 2-5 business days to process. This is ridiculous. But I'm pissed off and hungry, so I cave in and decide to pay for another pizza. I had to give this moron my card number about 5 times before she finally typed it in correctly, and then she told me that their whole computer system crashed and that I should call back in another 20 minutes. I can't even think of the words to say that would effectively convey what I was feeling in that moment. Honest to god, I started pinching myself, thinking that this was a really stupid dream. I did that for about 5 minutes and then placed the order online, and finally, damn near an entire freaking day later, I got my pizza the way that I ordered it. I eat my pizza, and when I finish, I decide to read the google reviews, and they all have one thing in common. Connor. And wouldn't you know it, the moody teenage girl that answered the phone the first time I called, and the guy that cooked the food all 3 times, was Connor. You can read all those reviews if you're curious, but one in particular almost made me throw up. Already long story short: I ate PedoPizza. The fact that this indescribable waste of flesh still has a job in this town blows my mind.Connor, if you're reading this, I'd like to tell you that you'd be better off digging ditches, because you've done a mighty fine job of digging yourself quite a big hole here. And if you have a problem with anything that I said here, there's exactly two things that you can do about it: Nothing, and like it. .
Atmosphere: 1
Food: 1
Service: 1
Connor the manager needs more training. I had picked up a large order of pizzas for my basketball team. The pizzas were burnt to the box. Could not even identify slices due to the crust being so burnt. It got tossed immediately and I called the store only to get Connor the manager to tell me that he remembered the order and it was perfectly fine. He remembered every detail said he took them out just right in time. Either way I threw away 6 large burnt pizzas and never got a apology or refund from the store. I wish we could've just got the pizzas. We won't be returning. Sadly our younger basketball kids love dominos. Until Connor is gone we won't return. No need for the rudeness or disrespect.
Atmosphere: 1
Food: 1
Service: 1
Connor had messed up on the order and I had to wait nearly 55 minutes to get it corrected. It cant be that hard? Also his attitude should have him no where near a management position. But then again they make a non livable wage and suffer enough. But jeez he has no respect or people skills at all. He cant even fix a simple lava cakes order without raising his voice with a guest. Will never bring my business back here again with Connor working.
Atmosphere: 1
Food: 1
Service: 1
Connor was very rude when my grandma and I came into pick up our carry out order. We had noticed we had less than what was ordered and one of the sides was messed up (16 garlic knots instead of 32). Connor refused to fix the order even with us present having the receipt to show for the missing items!!! STRAIGHT RUDE AND IGNORANT. Wont return with Connor working ever. Also contacted corotate.
Atmosphere: 1
Food: 1
Service: 1
Connor the manager at Dominos was messaging my 15 year old daughter. I had taken her phone away from her and saw his instagram account. He has no reason what so ever to talking to my daughter on line. He was asking for dancing Tik Tok videos of her and her friends. Very disturbing. I don't ever want to see his disgusting face again. Also Dominos sucks here. Never had a order correct and never will try again until Connor isnt working.
Atmosphere: 1
Food: 1
Service: 1
Connor was the worst encounter i've ever had dealing with a wrong order. He not only made my mother cry after basically harassing her on the phone. He was still demanding he was right and the driver was right. He should not be around much longer. Very disrespectful and rude. Has no manners and no way does he know how to handle any kind of situations.
Atmosphere: 1
Food: 1
Service: 1
Yall cool
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app while approaching Hays on I-70. Order was ready when I arrived. Pizza was excellent. Staff were friendly. They have a few tables inside if you want to eat there. The place was clean.
Atmosphere: 5
Food: 5
Service: 5
Domino's in Hays is fast, hot, and consistently accurate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Order a pizza from they sent us are with sauce and no cheese and said you have to order it that's stupid iwill not be ordering from them again
Can’t get through to the store. Ordered online, received a burnt and old looking pizza. Rude manager gave me a credit however I can never get through to the store to redeem it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
First time trying dominos pizza and it was verry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The food it good. The loaded tots are amazing, and if you have not tried, there are stuffed cheese breads you're missing out.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Tater Tots
Drove 2 hrs to try new stuffed cheesy bread, upon arrival was told they had no dough, only thing available was thin crust, I've had thin crust at other pizza places, I considered going to little Caesars but ordered a large thin crust pepperoni and Italian sausage, loaded tots. Got back on hwy for my 2 hr drive. Grabbed a slice, took a bite, it was paper thin and hard as a rock, I was so disappointed and upset that I drove so far and absolutely hated it, tots we below average, I should have left and gone to little Caesars.Wheelchair accessibility: Accessible for wheelchair
Atmosphere: 2
Food: 1
Service: 3