I waited for 15 minutes at the speaker with 2 cars in front of me. I placed my order and finally crept to the window after almost half an hour. There's no way to leave the line, so you're stuck. I get to the window and the person at the window as terribly rude. I waited at the window for 27 minutes. When I'm handed my food, it was shoved towards me. I had said nothing about how long my wait was or how the window person behaved l. Our food was all cold and our drinks weren't even filled up. This has happened the last 3 times. We hoped the management change would help, but alas this place is still trash.
Atmosphere: 1
Food: 2
Service: 1
Harley Nava
Umm idk what all these bad reviews are about..but my mom and I have been going here since I was younger and it’s always been amazing. The Employees are so nice every time I go, one time my mom and I even went in 5 min before closing without realizing and the employee said “your still welcome to eat in here, we’re just going to lock the doors behind you!” And was just so respectful and nice (as every employee should be anywhere). I will do whatever I can to keep this place running because it’s one of my top favs!❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Gail B
Food was good. Staff was pleasant and accommodating. Service was quick.Decor and booths need updating and repaired.I would go back again.
Atmosphere: 3
Food: 5
Service: 4
Jaylin Kolas
Moldy cups, refused to make tea, and was very disappointing and disgusting. I'm so disappointed in the
Atmosphere: 1
Food: 1
Service: 1
Branson Barnard
The machine made the cups moldy refused to make tea and disgusting
Atmosphere: 1
Food: 1
Service: 1
Earl Maynard
Allways used to like it even though everyone referred to it as Long John Greasers, the food tasted good. The fish tastes good but not the chicken and the green beans are horrible. Help is hard to find but most can still be trained, this is 100 percent on the owner. Also the owner needs to eat the food you serve, this would eliminate a lot of problems, if you can't eat it, who can. Your customers are experts on food matter what you may think and all your customers are experts on eating out and they need to be satisfied or the business will suffer unessirally. No business is automatic
Atmosphere: 1
Food: 1
Service: 1
Butch Epp
Place is Dirty and it stinks horribly inside.
Atmosphere: 1
Food: 1
Service: 2
loretta cole
Waited over 20 mins for food. Drive thru head phones not working. You were trapped in the drive thru. There was no way to get out of line if you wanted to.
Atmosphere: 1
Food: 3
Service: 2
Chris K.
Our orders were incorrect and it took a long time to receive. Food was cold when we finally got it. No lids for cups, no condiments available. Party of 4 and two were done eating long before the other two even received their food. How can this place even still be open?
ส ส้ม
Great food great staff great people great environment
HEY GET A GIRL TO HELP ME COMPLETELY NEXT TIME, WAS GOOD CUSTOMER SERVICE AT FIRST
Kate M.
Do not ever order on line for the restaurant on Santa Fe, Olathe, KS. I did not get most of my order and i had to wait 2 hours for them to tell me it was ready and in the bag to go. I will never order or go there again and if I have anything to say neither will my friends and family! It was and is the worst!
JustBrunoTV
This was quite a dreadful experience. When I walked it was apparent that they don't clean often and the counters and tables were filthy. The restroom was the worst part..... The food was greasy and the fries were soggy. I remember when I was a kid my family would all come together and eat at the Long John's but now that A&W took over it seems like there standards have changed as well. Please reconsider your options if this was one of them.
LB Butts
9/28/21 lunch time, ordered 2 bacon double cheese burgers, they both had no flavor and tasted old and stale.Wife could not even finish hers
I waited for 15 minutes at the speaker with 2 cars in front of me. I placed my order and finally crept to the window after almost half an hour. There's no way to leave the line, so you're stuck. I get to the window and the person at the window as terribly rude. I waited at the window for 27 minutes. When I'm handed my food, it was shoved towards me. I had said nothing about how long my wait was or how the window person behaved l. Our food was all cold and our drinks weren't even filled up. This has happened the last 3 times. We hoped the management change would help, but alas this place is still trash.
Atmosphere: 1
Food: 2
Service: 1
Umm idk what all these bad reviews are about..but my mom and I have been going here since I was younger and it’s always been amazing. The Employees are so nice every time I go, one time my mom and I even went in 5 min before closing without realizing and the employee said “your still welcome to eat in here, we’re just going to lock the doors behind you!” And was just so respectful and nice (as every employee should be anywhere). I will do whatever I can to keep this place running because it’s one of my top favs!❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Food was good. Staff was pleasant and accommodating. Service was quick.Decor and booths need updating and repaired.I would go back again.
Atmosphere: 3
Food: 5
Service: 4
Moldy cups, refused to make tea, and was very disappointing and disgusting. I'm so disappointed in the
Atmosphere: 1
Food: 1
Service: 1
The machine made the cups moldy refused to make tea and disgusting
Atmosphere: 1
Food: 1
Service: 1
Allways used to like it even though everyone referred to it as Long John Greasers, the food tasted good. The fish tastes good but not the chicken and the green beans are horrible. Help is hard to find but most can still be trained, this is 100 percent on the owner. Also the owner needs to eat the food you serve, this would eliminate a lot of problems, if you can't eat it, who can. Your customers are experts on food matter what you may think and all your customers are experts on eating out and they need to be satisfied or the business will suffer unessirally. No business is automatic
Atmosphere: 1
Food: 1
Service: 1
Place is Dirty and it stinks horribly inside.
Atmosphere: 1
Food: 1
Service: 2
Waited over 20 mins for food. Drive thru head phones not working. You were trapped in the drive thru. There was no way to get out of line if you wanted to.
Atmosphere: 1
Food: 3
Service: 2
Our orders were incorrect and it took a long time to receive. Food was cold when we finally got it. No lids for cups, no condiments available. Party of 4 and two were done eating long before the other two even received their food. How can this place even still be open?
Great food great staff great people great environment
Restaurantji Recommends
HEY GET A GIRL TO HELP ME COMPLETELY NEXT TIME, WAS GOOD CUSTOMER SERVICE AT FIRST
Do not ever order on line for the restaurant on Santa Fe, Olathe, KS. I did not get most of my order and i had to wait 2 hours for them to tell me it was ready and in the bag to go. I will never order or go there again and if I have anything to say neither will my friends and family! It was and is the worst!
This was quite a dreadful experience. When I walked it was apparent that they don't clean often and the counters and tables were filthy. The restroom was the worst part..... The food was greasy and the fries were soggy. I remember when I was a kid my family would all come together and eat at the Long John's but now that A&W took over it seems like there standards have changed as well. Please reconsider your options if this was one of them.
9/28/21 lunch time, ordered 2 bacon double cheese burgers, they both had no flavor and tasted old and stale.Wife could not even finish hers
A fast in and out for fish and hush puppies.