Everytime I go, my order is not correct, either they give me small item, if you could have seen shrimp in shrimp tackle box or they not give me my whole order. Then when you call, phone rings busy, I just spent $35.00 and received partial order, phone ringing busy for over an hour and I don't have transportation to get back to location on troost. Got to do better, winder if it is because they've changed workers, whole store is now Latin America, no other race works in store and this is a chicken restaurant.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Red Beans and Rice
Mila J
Ordered honey BBQ wings...uh where's the sauce? I also ordered a 2pc combo, biscuit was dry and hard. I gotta leave these fast food places alone yall. I'm wasting money!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Red Beans and Rice
Jesse White
Food quality is not the best and it's always very smokey
Atmosphere: 2
Food: 2
Service: 3
01000101 01111010
Got the order wrong even though I specified many times. 13 workers in there and barely a word of English spoken amongst them.
Atmosphere: 1
Food: 1
Service: 1
Joshua Jones
People working the drive thru didn’t even speak English. My drink was diet something when I ordered Dr Pepper and they just didn’t understand me the whole time while I tried to fix it. Food came with no sauce….
Atmosphere: 1
Service: 1
William Calhoun
Don’t order from here I door dash and having missing items and not right chicken wings flavored
Atmosphere: 2
Food: 4
Service: 1
Sierra Jennings
Family feast was expensive and my family really had no take to the hype.. could have did church's chicken and not feel as though i paid a whole phone bill....
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Family Feast, Red Beans and Rice
Pamla Singleton
Usually its good & order is right but sat 1/20 they f----everything up. I ordered ghost wings & when I got home they gave us hot wings. Suppose 2 get 2 biscuit only got 1. Ask 4 red beans & got mash. U really need 2 check b4 u leave. They have never made such a big mistake. Just check.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Red Beans and Rice
amanda shepherd
I ordered on doordash from this company and half of my order wasn't there and then the half that was there was cold I tried to call the store to make it right and nobody picks
Chicken was cold biscuit was old red beans and rice nasty.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Red Beans and Rice
E G
They definitely doubled charged for what I didn't even want and no one ever got back to me about refund or credit. So I figured I'd go ahead and throw the receipt
Atmosphere: 3
Food: 1
Service: 1
Tahyana Jones
I almost had to come down to this location because they are rude but who expects anything different from Popeyes even the managers are unprofessional. They didn't put ANY chicken in my bag just fries and then told me its because they didn't have any chicken, I didn't come to a chicken restaurant for fries... so why didn't you NOTIFY me and then you keep interrupting me. Disgusting behavior but hey like I said its popeyes, maybe I'll get corporate involved especially on the male manager. And can you imagine hanging up on someone whos being polite to you, lol wild
Atmosphere: 1
Food: 1
Service: 1
Angie Cook
Their food is the only good thing about this location. Cashier at window had both earbuds in singing and dancing and we couldn’t get her attention except just to take our money. Manager right there just allowing this. Ridiculous. We said thank you after her handling us the food. I don’t know why. She couldn’t hear us nor did she care. She should be reprimanded and not allowed music earbuds while working the window. Also , no it wasn’t the drive thru headset unless you have pink AirPods for her and the person on the drive thru mic has a head set and hers plays music for her to dance sing and ignore customers. TERRIBLE SERVICE AT WINDOWMANAGEMENT ALLOWED THIS SHE WAS WATCHING AND NOT CARING. This was Thursday evening October 26th @6:45 pm
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Ja'Nae
I'll wait to give this video to a manager smh don't eat here. The employees or packaging the food without gloves on in the window playing blatantly showing frustration for having to take customers orders refuse to make the customers doordash order that we were picking up we had to back up in the Drive-Thru to try to get service again because each employee had on both earbuds and was too busy dancing and or leaning across the counter they clearly had a lot of free time with a lot of employees on the clock you would think the customer service would be pretty easy and running off company revenue
Everytime I go, my order is not correct, either they give me small item, if you could have seen shrimp in shrimp tackle box or they not give me my whole order. Then when you call, phone rings busy, I just spent $35.00 and received partial order, phone ringing busy for over an hour and I don't have transportation to get back to location on troost. Got to do better, winder if it is because they've changed workers, whole store is now Latin America, no other race works in store and this is a chicken restaurant.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Red Beans and Rice
Ordered honey BBQ wings...uh where's the sauce? I also ordered a 2pc combo, biscuit was dry and hard. I gotta leave these fast food places alone yall. I'm wasting money!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Red Beans and Rice
Food quality is not the best and it's always very smokey
Atmosphere: 2
Food: 2
Service: 3
Got the order wrong even though I specified many times. 13 workers in there and barely a word of English spoken amongst them.
Atmosphere: 1
Food: 1
Service: 1
People working the drive thru didn’t even speak English. My drink was diet something when I ordered Dr Pepper and they just didn’t understand me the whole time while I tried to fix it. Food came with no sauce….
Atmosphere: 1
Service: 1
Don’t order from here I door dash and having missing items and not right chicken wings flavored
Atmosphere: 2
Food: 4
Service: 1
Family feast was expensive and my family really had no take to the hype.. could have did church's chicken and not feel as though i paid a whole phone bill....
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Family Feast, Red Beans and Rice
Usually its good & order is right but sat 1/20 they f----everything up. I ordered ghost wings & when I got home they gave us hot wings. Suppose 2 get 2 biscuit only got 1. Ask 4 red beans & got mash. U really need 2 check b4 u leave. They have never made such a big mistake. Just check.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Red Beans and Rice
I ordered on doordash from this company and half of my order wasn't there and then the half that was there was cold I tried to call the store to make it right and nobody picks
Atmosphere: 1
Food: 1
Service: 1
THE MANAGER WAS THE BOMB,GREAT PERSONALITY.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken was cold biscuit was old red beans and rice nasty.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Red Beans and Rice
They definitely doubled charged for what I didn't even want and no one ever got back to me about refund or credit. So I figured I'd go ahead and throw the receipt
Atmosphere: 3
Food: 1
Service: 1
I almost had to come down to this location because they are rude but who expects anything different from Popeyes even the managers are unprofessional. They didn't put ANY chicken in my bag just fries and then told me its because they didn't have any chicken, I didn't come to a chicken restaurant for fries... so why didn't you NOTIFY me and then you keep interrupting me. Disgusting behavior but hey like I said its popeyes, maybe I'll get corporate involved especially on the male manager. And can you imagine hanging up on someone whos being polite to you, lol wild
Atmosphere: 1
Food: 1
Service: 1
Their food is the only good thing about this location. Cashier at window had both earbuds in singing and dancing and we couldn’t get her attention except just to take our money. Manager right there just allowing this. Ridiculous. We said thank you after her handling us the food. I don’t know why. She couldn’t hear us nor did she care. She should be reprimanded and not allowed music earbuds while working the window. Also , no it wasn’t the drive thru headset unless you have pink AirPods for her and the person on the drive thru mic has a head set and hers plays music for her to dance sing and ignore customers. TERRIBLE SERVICE AT WINDOWMANAGEMENT ALLOWED THIS SHE WAS WATCHING AND NOT CARING. This was Thursday evening October 26th @6:45 pm
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
I'll wait to give this video to a manager smh don't eat here. The employees or packaging the food without gloves on in the window playing blatantly showing frustration for having to take customers orders refuse to make the customers doordash order that we were picking up we had to back up in the Drive-Thru to try to get service again because each employee had on both earbuds and was too busy dancing and or leaning across the counter they clearly had a lot of free time with a lot of employees on the clock you would think the customer service would be pretty easy and running off company revenue
Atmosphere: 1
Service: 1