Dairy Queen Grill & Chill

13385 S Black Bob Rd, Olathe
(913) 764-7272

Recent Reviews

Bethany S.

Difficult to navigate parking , and lack of drive-thru space was dangerous for driving with a trailer.Food was mediocre for the high price.

Atmosphere: 3

Food: 3

Service: 3

Frank Vardijan

Worst Dairy Queen in Olathe. Go to the one off 119th and Ridgeview or College and Pflumm.

Atmosphere: 1

Food: 1

Service: 1

Jimmy Lee Gregory

I loved it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Sundaes, Cheeseburger

Dawn Decanini

Seriously, dairy queen just is not good anymore!

Atmosphere: 1

Food: 1

Service: 1

Juan roberto Romero Rivas

If you want a Blizzard come here

Andrew Hill

Visited on a Saturday evening and didn't have the best experience. We came in for blizzards and after a few minutes of looking at the menu - still haven't been greeted and there was no one in line - I walked up first to order. It was about 2-3 minutes before the cashier looked up to say hi. Now, the cashier was busy doing something on the register so it is not an issue of choosing not to help me immediately but not even saying a single word while me and my group had been standing near the front for about 5 minute at this point. I understand you are busy, but acknowledge your customers standing in front of you that are waiting with no acknowledgement which is a literally a simple - "hello, I'll be right with you".Not a big deal though. So I stand out of the way to wait for my blizzards, and I see a younger guy walking my way with them. He says zero words, nothing. Hands me my blizzards after I ask to confirm what they are. And then I say thank you. He just turns around and walks back to the kitchen area. I also watch this same guy do the same exact thing to my buddy who ordered after me. Seriously? I mean I was raised and also taught at my job that when a customer or a human being says thank you - and clearly means it - that I should probably say "thank you" or something.I understand these are teenagers working at a fast food place, but I also expect human beings of any age and being paid for employment to not be rude and to not just ignore me when I say thank you or anything. The blizzards were fine, tasted great. Even though I was not given a lid - I asked these to be to-go. And as you can imagine, the kid didn't flip any of them. Now I don't know if this store is one where they "have" to do the flip so I can't speak on that. But overall, I don't plan on ever going out of my way to go to this location.

Atmosphere: 3

Food: 5

Service: 2

Jeannie McEwen

The Blizzards are Wonderful ! Nice and Friendly employees, polite customer

Atmosphere: 5

Food: 5

Service: 5

Brent Stegman

Can some one please clean up the spilled ice cream on the tile below the drive-through window , completely unsanitary. It has been there for years.

Atmosphere: 1

Food: 3

Service: 4

Spencer East

All good.

Atmosphere: 3

Food: 5

Service: 5

Mark Duncan

No peanuts on a banana split....and I asked for

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Banana Split

Big Jeff

Ordered a Medium Turtle Pecan Cluster Blizzard and with tax it was.... $7.21 No Thank You. Won't be back.

Food: 3

Service: 2

Samantha M.

We had an awful time going to this Dairy Queen. We went to Dairy Queen on Halloween night and we were met with this female coworker (black hair, black hoodie with bat wings, glasses) laughing rudely and mockingly with her coworkers when we were giving payment, giving us tons of attitude, making spitting gestures to our ice creams, and touching our ice cream and toppings with bare hands. We have never felt so disrespected by a food service worker.

Regina T

The workers didn't acknowledge us at all. Not one word. Just stared at us eventually we gave them our order, but never a "hi can I help you" or "can I get you anything else " or even a "thank you". Heck, they didn't even tell us our total. The food was fine but the place was filthy and after such horrible customer service we will gladly go down the street to Andy's.

Atmosphere: 1

Service: 1

Nunya

Went through drive through and ordered two ice cream cones. The ice cream was so loose it was dripping over the side of the code. These should never have been served.

Atmosphere: 4

Food: 2

Service: 4

Rachel B.

Went for ice cream as a treat and was handed three melting messes. Sadly, this is not my first bad experience here. I know it's tough to work in the fast food industry, and the kids working there don't seem too supported. Next time, we'll take our $$ and tastebuds elsewhere.

Load More