As a dasher this location cost me a lot of losses of money and tips due to extremely slow service. They socialize too much
Fast400350
Can answer a phone for an order that I placed and is wrong
Ryan Roff
Pizza arrived cold. The extra garlic sauce I paid for wasn't there and the delivery person carried it sideways as if he were Ricky Bobby.Definitely the worst Papa Johns I've ever come across.
Pee Poo
Don't charge for sauce if you can't even include it in the order.... also... please *actually* cut the pizza.
Atmosphere: 1
Food: 1
Service: 1
Pete Mills
This place sucks…Poorly made pizza. ALWAYS LATE. Pizza arrives cold. Lousy delivery service. Waste of money. Management needs to be fired!
Atmosphere: 1
Food: 1
Service: 1
George Short
Ordered a pickup order online and the kid at the counter offhandedly made a comment about not tipping when walking out the door. Sorry I am not tipping you for the privilege to pick up the food I paid for. Food was good though.
Atmosphere: 1
Food: 4
Service: 1
Bryant Hayward
Pizza is OK. Not great. But it's meant to be fast and convenient, not great.
Food: 4
Service: 4
Tim Griffin
I placed a delivery order at 6:00pm for a 7:30pm delivery. By 8:15, I'm trying to call the store to see what's up, but they won't answer the phone and just keep sticking me on hold. I eventually have to choose the "new order" prompt, which connects you to a call center. I had to have them patch me to the store to actually get someone to answer. The guy that I spoke with said it would be "going out right now". So I'm like ok fine. Then I noticed on the app my order had been switched to a DoorDash delivery for another half hour away. Nah. So I drive out to the store to witness this complete disaster of a pizza shop. There's 7 people in the lobby waiting for orders. After standing there for 10 minutes with nobody helping me, I call out to the cashier to just give me my money back. She asks a dude in the back to come up to do the refund but he straight up refused to help anyone in the lobby until his pizzas were done. I ended up getting a refund but wow what a train wreck!
Atmosphere: 1
Food: 1
Service: 1
C. Caparas
Really disappointed with this place. At 5:00pm, I pre-ordered 2 pizzas to be delivered by 6:00pm. A little after 6:30, I decided to call them. I was put in hold for a while. After several calls, I finally got ahold of someone who said, "We have your pizza, but I don't know why it's not delivered yet." Mind you, this is a full 40 minutes after the pizza was supposed to be delivered. I asked if there were any delivery drivers available. The person said they'd check. It sounded like they just put down the phone because I could hear various chatter and the phone ringing. This went on for about another 10 minutes before the call was cut off.I am still in the process of trying to figure out where my order is. I'm so disappointed. Not sure if there is a staffing issue, but I'd at least like some kind of notice that the delivery was being delayed.Update: I finally got my full order of pizza around 7:40ish. I guess Papa John's eventually just assigned my order to a DoorDash guy. I get that things can get hectic, but a little communication with the customer goes a long way.
Atmosphere: 1
Food: 2
Service: 1
Charles A.
Terrible service would not recommend, food is terrible. I would highly recommend skipping this place, the fact the employees don't care is ridiculous
Order carry-out from here on a recent Saturday and had no issues. I placed my order online and it was ready before I got there - but was still hot and fresh. I ordered 4 pizzas, a Papadia, and the new Twix bites. No one had any complaints about the pizza and everything tasted pretty good. The staff was friendly enough and the store wasn't dirty. Overall, I have no complaints and would order here again. And maybe we just got more lucky than some of the other negative reviews.
Atmosphere: 5
Food: 5
Service: 5
Andrew H.
Order carry-out from here on a recent Saturday and had no issues. I placed my order online and it was ready before I got there - but was still hot and fresh. I ordered 4 pizzas, a Papadia, and the new Twix bites. No one had any complaints about the pizza and everything tasted pretty good. The staff was friendly enough and the store wasn't dirty. Overall, I have no complaints and would order here again. And maybe we just got more lucky than some of the other negative reviews.
Tim D
Absolutely appalled at the experience that I dealt with. Cashier telling me to check my attitude, and no reason to be rude for simply saying "I would like a refund i can't wait that long." I showed up 5 min after they quoted it would be ready. To be told it would be another 30 to 45 min wait. Cashier stomps off until a manager comes and pushed a button nothing said and she walks back up and practically throws a receipt at me. WOW don't recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Tristin H.
The worst pizza place in the area. Horrible customer service. Burnt all the food we received. Called for help. The guy who answered the phone literally yelled at my wife and said call back in 3 hours we are too busy. I will be coming by tomorrow. I hope the owner sees this post. This place is trash. Go to the other location. At least they care.
Brooke C.
This is the worst papa John's in a 20 mile radius. They messed up our order multiple times. Burnt everything. Manager emailed us to get our order re made. We call the guy who answered the phone says. Call back in 3 hours, we are slammed. And hung up. That is disrespectful and disappointing. I manage a restaurant and this place is ridiculous. Will be coming by in person tomorrow to complain. If you want to talk to my wife like that. You will be talking to me. Get a different job. Loser
As a dasher this location cost me a lot of losses of money and tips due to extremely slow service. They socialize too much
Can answer a phone for an order that I placed and is wrong
Pizza arrived cold. The extra garlic sauce I paid for wasn't there and the delivery person carried it sideways as if he were Ricky Bobby.Definitely the worst Papa Johns I've ever come across.
Don't charge for sauce if you can't even include it in the order.... also... please *actually* cut the pizza.
Atmosphere: 1
Food: 1
Service: 1
This place sucks…Poorly made pizza. ALWAYS LATE. Pizza arrives cold. Lousy delivery service. Waste of money. Management needs to be fired!
Atmosphere: 1
Food: 1
Service: 1
Ordered a pickup order online and the kid at the counter offhandedly made a comment about not tipping when walking out the door. Sorry I am not tipping you for the privilege to pick up the food I paid for. Food was good though.
Atmosphere: 1
Food: 4
Service: 1
Pizza is OK. Not great. But it's meant to be fast and convenient, not great.
Food: 4
Service: 4
I placed a delivery order at 6:00pm for a 7:30pm delivery. By 8:15, I'm trying to call the store to see what's up, but they won't answer the phone and just keep sticking me on hold. I eventually have to choose the "new order" prompt, which connects you to a call center. I had to have them patch me to the store to actually get someone to answer. The guy that I spoke with said it would be "going out right now". So I'm like ok fine. Then I noticed on the app my order had been switched to a DoorDash delivery for another half hour away. Nah. So I drive out to the store to witness this complete disaster of a pizza shop. There's 7 people in the lobby waiting for orders. After standing there for 10 minutes with nobody helping me, I call out to the cashier to just give me my money back. She asks a dude in the back to come up to do the refund but he straight up refused to help anyone in the lobby until his pizzas were done. I ended up getting a refund but wow what a train wreck!
Atmosphere: 1
Food: 1
Service: 1
Really disappointed with this place. At 5:00pm, I pre-ordered 2 pizzas to be delivered by 6:00pm. A little after 6:30, I decided to call them. I was put in hold for a while. After several calls, I finally got ahold of someone who said, "We have your pizza, but I don't know why it's not delivered yet." Mind you, this is a full 40 minutes after the pizza was supposed to be delivered. I asked if there were any delivery drivers available. The person said they'd check. It sounded like they just put down the phone because I could hear various chatter and the phone ringing. This went on for about another 10 minutes before the call was cut off.I am still in the process of trying to figure out where my order is. I'm so disappointed. Not sure if there is a staffing issue, but I'd at least like some kind of notice that the delivery was being delayed.Update: I finally got my full order of pizza around 7:40ish. I guess Papa John's eventually just assigned my order to a DoorDash guy. I get that things can get hectic, but a little communication with the customer goes a long way.
Atmosphere: 1
Food: 2
Service: 1
Terrible service would not recommend, food is terrible. I would highly recommend skipping this place, the fact the employees don't care is ridiculous
Restaurantji Recommends
Order carry-out from here on a recent Saturday and had no issues. I placed my order online and it was ready before I got there - but was still hot and fresh. I ordered 4 pizzas, a Papadia, and the new Twix bites. No one had any complaints about the pizza and everything tasted pretty good. The staff was friendly enough and the store wasn't dirty. Overall, I have no complaints and would order here again. And maybe we just got more lucky than some of the other negative reviews.
Atmosphere: 5
Food: 5
Service: 5
Order carry-out from here on a recent Saturday and had no issues. I placed my order online and it was ready before I got there - but was still hot and fresh. I ordered 4 pizzas, a Papadia, and the new Twix bites. No one had any complaints about the pizza and everything tasted pretty good. The staff was friendly enough and the store wasn't dirty. Overall, I have no complaints and would order here again. And maybe we just got more lucky than some of the other negative reviews.
Absolutely appalled at the experience that I dealt with. Cashier telling me to check my attitude, and no reason to be rude for simply saying "I would like a refund i can't wait that long." I showed up 5 min after they quoted it would be ready. To be told it would be another 30 to 45 min wait. Cashier stomps off until a manager comes and pushed a button nothing said and she walks back up and practically throws a receipt at me. WOW don't recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
The worst pizza place in the area. Horrible customer service. Burnt all the food we received. Called for help. The guy who answered the phone literally yelled at my wife and said call back in 3 hours we are too busy. I will be coming by tomorrow. I hope the owner sees this post. This place is trash. Go to the other location. At least they care.
This is the worst papa John's in a 20 mile radius. They messed up our order multiple times. Burnt everything. Manager emailed us to get our order re made. We call the guy who answered the phone says. Call back in 3 hours, we are slammed. And hung up. That is disrespectful and disappointing. I manage a restaurant and this place is ridiculous. Will be coming by in person tomorrow to complain. If you want to talk to my wife like that. You will be talking to me. Get a different job. Loser