Arby's

15021 Metcalf Ave, Overland Park
(913) 685-1995

Recent Reviews

Shylendran C

First timer here, the staff we met over here was very rude! (Don’t know about the other staffs).Requested them to prepare the wrap without bacon but they didn’t!!!

Atmosphere: 1

Food: 1

Service: 1

Neha Veni

Make too long wait for pickup and dine in orders

Service: 1

fried chicken yummy this is a nickname lol

This restaurant is very hit or miss, like the other fast food places. The food is sometimes good but sometimes undercooked. The service is sometimes good but sometimes screw up your order or be mean. Just depends on how busy it is.Also, the bbq boneless wings is probably the worst things i put in my mouth beside… other stuff

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: French Dip, Traditional Greek Gyros with Extra Red Onions, Classic Roast Chicken Sandwich

Nickolas

During my inaugural visit to this establishment, I was immensely pleased when they graciously accommodated my sizable order, comprising six distinct items necessitating separate transactions—a convenience not universally extended by certain unnamed competitors.While the quality of the cuisine was commendable, regrettably, there was a slight mishap with my order. Despite requesting the wagyu burger, I received the cheesy bacon burger instead.However, aside from this discrepancy, the experience was satisfactory. The manager assured me of rectifying the error promptly. Hence, I've rated this establishment with four stars, withholding the fifth until the issue concerning my order is amicably resolved.Oh, their curly fries are to-die-for! Can't go wrong with those.My anticipation to relish the wagyu burger remains ?!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional Greek Gyros w Added Red Onions, Roast Beef, Classic Roast Beef, Arby's Signature Sandwiches

Sway Niccole

First waited 15 minutes for someone to take our order. Got our food mine had hair in it and my partner didn't even get what he

Atmosphere: 1

Food: 1

Service: 1

Raymond Hadlock

Counter person was very friendly.

Atmosphere: 5

Food: 4

Service: 5

Tyler McGeorge

Dietary restrictions: You can order sandwiches without a bun. They will put it in a sandwich box and, seemingly, will be generousKid-friendliness: The kid's meal isn't a great value and the included toys are usually more appropriate for upper-elementary or middle school ages

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Tim B

Gosh what to say except: I hate that this Arby's is well above par. Their meats are horribly delicious and their staff are awfully adequate. I have eaten too much roast beef from here. 9/10

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Traditional Greek Gyros w Added Red Onions, Arby's Signature Sandwiches, Curly Fries, Roast Beef

Dm Cx

I know they're a Beef restaurant so take this rating with a grain of salt. The fried Chicken sandwich was horrible. Not sure what they are frying it with or extra flavoring ... It tasted like a bullion cube. Horrible. As an aside.. the drive through person decided to keep my debit card through out the whole process and was. Shocked that I said that was. Not cool. I'm not saying she/them perpetrated any fraud but.... not have ones card for 3 or 4 minutes makes one nervous. Will not go back. Bad experience.

Atmosphere: 4

Food: 1

Service: 2

Barbara Emary

Food ready on time and delicious. Good prices. Clean inside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Curly Fries, Roast Beef

Jennifer M.

I pulled into the drive-through at 8:15 PM, and sat there for two minutes without anyone speaking. Pulled up to the window and no one was there. As I drove around the other side of the building, the employees were sitting outside on the sidewalk smoking cigarettes, and laughing rather than taking care of their customers. This is not to mention that the last time I went to this Arby's, the employee told me it would be more than an hour for my sandwich, because they didn't have any roast beef. Mind you they had roast beef, they just never put it in the cook. and her response to that was well. Lots of people wanna roast beef today.

Britt Brown

We really enjoyed the Wagyu Beef Cheeseburger!

jenneu uennej

no sauce, napkins offered nor received. food hot and fresh! super friendly worker folks.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Chicken Bacon

German Jayhawk

I stopped going to this Arby's. There's an elderly woman who should be retired who works the cash register, and she always either messes up my order or has to have me repeat my order.She also doesn't seem to get the concept that newer debit/credit cards don't need to go inside the card reader, even after being informed about this.The Coke from the pop machine tastes really watered down and has been for several months now. Employees in general just seem really unmotivated all the time.

Atmosphere: 2

Food: 3

Service: 1

Kyle

This location advertises a closing time of 10:30pm but will stop serving customers as early as 4pm and 6pm. The last three visits around this time have included either a) no cars in the parking lot (with locked doors) during workings hours, b) employees standing in the drive thru window without taking orders, or c) telling customers that there is no meat available and refusing service. Do not waste your time here and consider this location closed.

Atmosphere: 1

Food: 1

Service: 1

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