We ordered small caramel frappe and cheese burger combo, we pull to the window I told the guy will be two payments so delete the order for some reason he put small coffe, of course we did not notice bc there were not recipe, we pull to the second window and the guy were extremely rude and wanted to give me small coffe I told the guy I want frappe it doesn’t matter if I have to pay extra that’s fine we understood the guy sent the wrong order he actually admitted the mistake this other guy maybe manager with gray polo shirt white barb told me take your F# coffe and told the other guy give her the F# coffe, definitely I won’t definitely never back with that customer service terrible service from being manager
Curt Evans
Beware of fast food joints just off the highway. This one has shorted me bacon several times. Of course not worth driving back for that. There's another bigger McDonald's only a couple of blocks
Atmosphere: 3
Service: 3
Alex K
I think it's hilarious that I essentially rate every single McDonald's in town as a consistent one star. But I was super surprised to find that I hadn't rated this one because it literally is the worst McDonald's within a 5-mile radius of my house. But it makes sense because I refuse to go here. I will literally drive out of my way no matter where I'm going to get food somewhere else. Or I will just starve. But when I use the McDonald's app for delivery, it occasionally uses this location. Which it doesn't tell you it's going to do that until you've placed your order. So not only do you get the most disgusting food that you've ever had from any fast food restaurant ever, or any McDonald's ever but it's even worse because it was already served as a disgusting pile of garbage before it sat and waited for your driver to pick it up. So overall if you're from out of town and you're driving down the highway and you're wondering where to stop for food and you happen upon this review, I want to tell you first and foremost do not pull over. I know I've already said that about the McDonald's that claims to be 24 hours at Johnson Drive and i-35, but their main fault aside from bad food, is that they lie about when they're open. This location finally stopped saying they were 24 hours maybe about 2 years after they stopped being 24 hours. But what never ever existed was this place making a correct order or a fresh French fry. And you may think you have all the tips and tricks down to make sure you get a fresh order at a fast food place, but this place defies all order. It's almost as if they are in a long-running bet to see how long they can stay open. Which will probably be forever just because it's right off the highway. But I beg of you if you're driving South just go to 87th Street and go get Panchos. If you're driving north, I have nothing for you. There is nothing. There is nothing but more terrible McDonald's. Mildly better mcdonald's? Maybe? A really terrible denny's? Yes but still better than this McDonald's. I cannot think of one place on Earth that I wouldn't eat before I would choose this McDonald's willingly. I would eat the egg salad at a gas station before I would willingly eat at this McDonald's. I would eat 3-day-old grocery store Sushi before I would eat at this McDonald's. There is not one redeeming quality of this place. And if me telling you how much the food here is the worst thing that you will ever eat doesn't deter you, driving in and out of this location should scare you away. It's a pain to get into and a pain to get out of. You think you're just stopping off the highway real quick to grab a bite to eat on your vacation, no. The entry and exit do not make sense unless you have known them your entire life and you still hate them so much because of it. And all of us locals ignore the correct way because it's so incredibly stupid that you might wind up getting hit by someone who looks like they're driving like an idiot just because they want to avoid the idiocy of this location And even when they've remodeled over the years, that is one thing they have never addressed and is still pure torture. But again, none of it is as the food. I would gladly accept this unfortunate drive in and out of the location every single day of my life for my job or even to leave my house then to be subjected to the disgusting food this place produces. I just don't understand. I will never understand. I am talking about 30 plus years of not understanding. It's probably something about this specific corridor because the Sonic and Taco Bell on the other side of the highway are also the most disgusting in town. But I would rather eat at that Taco Bell or sonic any day of my life then ever be forced to eat this again. If you wanted to kidnap me and torture me, you would do it by feeding me with food from this McDonald's.Side note to those wonder
Atmosphere: 1
Food: 1
Service: 1
Josiah Theisman
Quick
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Happy Meal, Cheeseburger, Dr Pepper
Hunter Meyer
Placed an order on the app and when I pulled up everything was closed before the store is listed as closed. No idea how to get my money back.
Gmajor Productions 816
System didn’t pick up wife’s order and I even told him there were two “I can get my manager “So the guy comes and says “sorry man it just showed youts but it u can have her send a picture of the confirmation I can fill it….”My wife already had….so I said “absolutely and I understand as I’m sure people scam all the time …..so I show hi him the confirmation and he says “ok “ and turns to …I guess get the two friesWell I was walking away to get our drinks and he must’ve thought I was out of ear shot and says “it’s only common f’ing sense ??!!!! (Actual f bomb )I say nothing and fill the drinks he brings the fries and apologies…..as he turns away I confront him and ask “hey man did you just tell me your mistake in your system was to relate to “f’ing common sense to me …in a rude tone not a nice one if there were one you could say that way ……He says “look man I got your order just please leave ….” I’m not being aggressive or anything and I ask him what his name is and who his manager is and he absolutely refused to say any of it let alone who his manager is and gets so unprofessional and irate I thought we were going to have a fist fight in the lobby.Worst experience ever at a restaurant let alone McDonald’s. This guy made the company look so horrible.1:45pm Monday 1-29-24
Atmosphere: 1
Food: 2
Service: 1
Robert Pitts
It is exactly as expected. Inexpensive Fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Dr Pepper
Clayton Sampel
Used kiosk but food is about the same as any McDonalds.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcchicken
Kristopher Shull
This place was exceptionally bad tonight. Deluxe chicken sandwich was fried beyond rock hard and dry. I can handle some crispy food, but there was no gnawing through this one. My 60lb boxer is still working on it. They also forgot a patty on one of our burgers. Manager was smoking a cig in the building with the door cracked. It’s not even 8:00 pm…get it together.
Atmosphere: 3
Food: 1
Service: 1
John Wayne Miller
Worst service I've ever had at any McDonald's restaurant in my life. I ordered a chiefs box. And got two quarter pounders. I asked the guy who took my order what this was and he said buy one get one free. Wasn't even worth arguing with him about it.
The food was fine it’s McDonald’s so I know what to expect but the service is always seem to be subpar in the morning the service was horrid. I wanted to purchase extra syrup for me and my son‘s breakfast. Syrup is supposed to come with hotcakes and sausage already. I requested two extra syrups. I get out of line about to continue to my destination and realize that they’ve only given me my two syrups that I purchased, and not one that comes with the meal. I pulled back around to try and rectify the issue and I was told that they do not need to explain anything. I should know I need to learn and close the window in my face. All I I did not get my extra syrups that I purchased. They proceeded to tell me that I did not purchase them because they did not charge me for them even though I requested it and it showed up on the screen, Ivan said that part maybe should be explained more when someone makes an order. That’s when I was told I need to learn. The manager and the worker who assisted me were snarky and disrespectful. The workers name was Saidel. Nothing may come of this, but this is not the first time that I’ve had similar incidents at this McDonald’s this is the McDonald’s close to my home. This is the McDonald’s in my neighborhood that I want to continue to patron, but will not if I’m disrespected behind a request of syrup. I don’t know who will take time to read this. I normally do not do reviews but for such horrible customer service this early in the morning it’s unacceptable. Have a great day to whom they concern , thank you
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Biscuit
Greg Eckes
McDonald’s food fast. The store was clean and busy. Lots of parking.Wheelchair accessibility: Wheel chair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Mcchicken, Nugets, Dr Pepper
Salinda Sherrill
Mostly get this while working, 16 hours makes it hard to cook.
Atmosphere: 3
Food: 5
Service: 3
Stephony Hoppe
Had to order on kiosk. Tables were dirty. Food was not worth the $17 we paid.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: French Fries
Ron Frierdich
fast and gets orders right the first time. food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sausage Biscuit, Cheeseburger
We ordered small caramel frappe and cheese burger combo, we pull to the window I told the guy will be two payments so delete the order for some reason he put small coffe, of course we did not notice bc there were not recipe, we pull to the second window and the guy were extremely rude and wanted to give me small coffe I told the guy I want frappe it doesn’t matter if I have to pay extra that’s fine we understood the guy sent the wrong order he actually admitted the mistake this other guy maybe manager with gray polo shirt white barb told me take your F# coffe and told the other guy give her the F# coffe, definitely I won’t definitely never back with that customer service terrible service from being manager
Beware of fast food joints just off the highway. This one has shorted me bacon several times. Of course not worth driving back for that. There's another bigger McDonald's only a couple of blocks
Atmosphere: 3
Service: 3
I think it's hilarious that I essentially rate every single McDonald's in town as a consistent one star. But I was super surprised to find that I hadn't rated this one because it literally is the worst McDonald's within a 5-mile radius of my house. But it makes sense because I refuse to go here. I will literally drive out of my way no matter where I'm going to get food somewhere else. Or I will just starve. But when I use the McDonald's app for delivery, it occasionally uses this location. Which it doesn't tell you it's going to do that until you've placed your order. So not only do you get the most disgusting food that you've ever had from any fast food restaurant ever, or any McDonald's ever but it's even worse because it was already served as a disgusting pile of garbage before it sat and waited for your driver to pick it up. So overall if you're from out of town and you're driving down the highway and you're wondering where to stop for food and you happen upon this review, I want to tell you first and foremost do not pull over. I know I've already said that about the McDonald's that claims to be 24 hours at Johnson Drive and i-35, but their main fault aside from bad food, is that they lie about when they're open. This location finally stopped saying they were 24 hours maybe about 2 years after they stopped being 24 hours. But what never ever existed was this place making a correct order or a fresh French fry. And you may think you have all the tips and tricks down to make sure you get a fresh order at a fast food place, but this place defies all order. It's almost as if they are in a long-running bet to see how long they can stay open. Which will probably be forever just because it's right off the highway. But I beg of you if you're driving South just go to 87th Street and go get Panchos. If you're driving north, I have nothing for you. There is nothing. There is nothing but more terrible McDonald's. Mildly better mcdonald's? Maybe? A really terrible denny's? Yes but still better than this McDonald's. I cannot think of one place on Earth that I wouldn't eat before I would choose this McDonald's willingly. I would eat the egg salad at a gas station before I would willingly eat at this McDonald's. I would eat 3-day-old grocery store Sushi before I would eat at this McDonald's. There is not one redeeming quality of this place. And if me telling you how much the food here is the worst thing that you will ever eat doesn't deter you, driving in and out of this location should scare you away. It's a pain to get into and a pain to get out of. You think you're just stopping off the highway real quick to grab a bite to eat on your vacation, no. The entry and exit do not make sense unless you have known them your entire life and you still hate them so much because of it. And all of us locals ignore the correct way because it's so incredibly stupid that you might wind up getting hit by someone who looks like they're driving like an idiot just because they want to avoid the idiocy of this location And even when they've remodeled over the years, that is one thing they have never addressed and is still pure torture. But again, none of it is as the food. I would gladly accept this unfortunate drive in and out of the location every single day of my life for my job or even to leave my house then to be subjected to the disgusting food this place produces. I just don't understand. I will never understand. I am talking about 30 plus years of not understanding. It's probably something about this specific corridor because the Sonic and Taco Bell on the other side of the highway are also the most disgusting in town. But I would rather eat at that Taco Bell or sonic any day of my life then ever be forced to eat this again. If you wanted to kidnap me and torture me, you would do it by feeding me with food from this McDonald's.Side note to those wonder
Atmosphere: 1
Food: 1
Service: 1
Quick
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Happy Meal, Cheeseburger, Dr Pepper
Placed an order on the app and when I pulled up everything was closed before the store is listed as closed. No idea how to get my money back.
System didn’t pick up wife’s order and I even told him there were two “I can get my manager “So the guy comes and says “sorry man it just showed youts but it u can have her send a picture of the confirmation I can fill it….”My wife already had….so I said “absolutely and I understand as I’m sure people scam all the time …..so I show hi him the confirmation and he says “ok “ and turns to …I guess get the two friesWell I was walking away to get our drinks and he must’ve thought I was out of ear shot and says “it’s only common f’ing sense ??!!!! (Actual f bomb )I say nothing and fill the drinks he brings the fries and apologies…..as he turns away I confront him and ask “hey man did you just tell me your mistake in your system was to relate to “f’ing common sense to me …in a rude tone not a nice one if there were one you could say that way ……He says “look man I got your order just please leave ….” I’m not being aggressive or anything and I ask him what his name is and who his manager is and he absolutely refused to say any of it let alone who his manager is and gets so unprofessional and irate I thought we were going to have a fist fight in the lobby.Worst experience ever at a restaurant let alone McDonald’s. This guy made the company look so horrible.1:45pm Monday 1-29-24
Atmosphere: 1
Food: 2
Service: 1
It is exactly as expected. Inexpensive Fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Dr Pepper
Used kiosk but food is about the same as any McDonalds.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcchicken
This place was exceptionally bad tonight. Deluxe chicken sandwich was fried beyond rock hard and dry. I can handle some crispy food, but there was no gnawing through this one. My 60lb boxer is still working on it. They also forgot a patty on one of our burgers. Manager was smoking a cig in the building with the door cracked. It’s not even 8:00 pm…get it together.
Atmosphere: 3
Food: 1
Service: 1
Worst service I've ever had at any McDonald's restaurant in my life. I ordered a chiefs box. And got two quarter pounders. I asked the guy who took my order what this was and he said buy one get one free. Wasn't even worth arguing with him about it.
Restaurantji Recommends
The food was fine it’s McDonald’s so I know what to expect but the service is always seem to be subpar in the morning the service was horrid. I wanted to purchase extra syrup for me and my son‘s breakfast. Syrup is supposed to come with hotcakes and sausage already. I requested two extra syrups. I get out of line about to continue to my destination and realize that they’ve only given me my two syrups that I purchased, and not one that comes with the meal. I pulled back around to try and rectify the issue and I was told that they do not need to explain anything. I should know I need to learn and close the window in my face. All I I did not get my extra syrups that I purchased. They proceeded to tell me that I did not purchase them because they did not charge me for them even though I requested it and it showed up on the screen, Ivan said that part maybe should be explained more when someone makes an order. That’s when I was told I need to learn. The manager and the worker who assisted me were snarky and disrespectful. The workers name was Saidel. Nothing may come of this, but this is not the first time that I’ve had similar incidents at this McDonald’s this is the McDonald’s close to my home. This is the McDonald’s in my neighborhood that I want to continue to patron, but will not if I’m disrespected behind a request of syrup. I don’t know who will take time to read this. I normally do not do reviews but for such horrible customer service this early in the morning it’s unacceptable. Have a great day to whom they concern , thank you
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Biscuit
McDonald’s food fast. The store was clean and busy. Lots of parking.Wheelchair accessibility: Wheel chair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Mcchicken, Nugets, Dr Pepper
Mostly get this while working, 16 hours makes it hard to cook.
Atmosphere: 3
Food: 5
Service: 3
Had to order on kiosk. Tables were dirty. Food was not worth the $17 we paid.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: French Fries
fast and gets orders right the first time. food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sausage Biscuit, Cheeseburger