Literally the worst service ever. Was standing right in front of the counter to pick up an order placed over the phone that was supposed to be ready. The lady at checkout blatantly ignored and looked past me helping not 1 but 2 groups who were clearly behind me. Finally when she went to help the third group behind me I intervened to which she responded "well your order can't be from here cause we don't have any pickups". Turns out my order was just over looked and they had never made it, to which the lady then turns to me and instead of apologizing for the late order or skipping me in line multiple time, she says "it'll only be like 15 mins". I come back in 15 mins and again couldn't get anyone to help me even though they knew exactly what I was there for. Finally got the cake after having to flag someone down for the second time. Very disappointing, place has gone way down hill.
Oliver Boggs
Workers closed 30 mins before closing and I wasn’t able to place an order. They turned me as well as a few other people away
Brooklyn
Always so kind and quick and delicious! Outstanding!
Travis Copple
Overpriced, but still good. I once saw Brandon Rush here, which was neat.
Brooke C
I grew up on mrs fields. This is not the mrs fields recipe cookies. These cookies taste like they ran out of dough and asked the great American cookie for some. Sickly sweet for no reason.
Chad Stoos
What's not to love about cookies? And Mrs Fields does it right.
Lauren Z
The caramel pecan brownies are delish! -chewy with the perfect amount of toppings. My son LOVES the snickerdoodles. Always a lot to choose from.
Scott Sparks Sr
And you want to know why places closing down. I have been sitting out here for 15 minutes and the employee is in the back and they look close. Not good another place will be closed down. 6/27/ 6:50 PM
Patricia Roney Rogers
Visiting, new experience. It was good
Candace Collins
Went to Miss Fields for the first time and ordered a filled cookie. I especially paid extra for a field cookie. When I looked in the bag it was so flat no filling barely anything in the middle. I guess they would rather save money then give a good quality cookie. I’d rather go to Great American cookies where they put tons of icing and you get your moneys worth
Employees very kind and courteous. Prices are alot better than Other coffee place. Daughter had a Classic Coke. I had Mocha Iced coffee with carmel syrup & whipped cream was AMAZING!!
Marsha Eddy
My son and I stopped by several weeks ago and were so impressed we decided to place a large order for a family birthday party today. So, so, so delicious! I know there are new companies in the cookie biz these days, but they do not compare in texture and flavor. Online ordering was easy and the staff are all so hard working and friendly too!!
Sammy Z.
We had a fresh snickerdoodle cookie cake for my kids birthday and it was amazing! We also love to stop by for cookies when we are at the mall...its a staple at Oak Park.
Nedahashemi12 Hashemiesfahani
Love this place! Cookies are always fresh, warm, and yummy.
Colette Chandler
The caramel pecan brownie was great! The walnut one however was very crumbly like it was old and had been there for several hours.
Literally the worst service ever. Was standing right in front of the counter to pick up an order placed over the phone that was supposed to be ready. The lady at checkout blatantly ignored and looked past me helping not 1 but 2 groups who were clearly behind me. Finally when she went to help the third group behind me I intervened to which she responded "well your order can't be from here cause we don't have any pickups". Turns out my order was just over looked and they had never made it, to which the lady then turns to me and instead of apologizing for the late order or skipping me in line multiple time, she says "it'll only be like 15 mins". I come back in 15 mins and again couldn't get anyone to help me even though they knew exactly what I was there for. Finally got the cake after having to flag someone down for the second time. Very disappointing, place has gone way down hill.
Workers closed 30 mins before closing and I wasn’t able to place an order. They turned me as well as a few other people away
Always so kind and quick and delicious! Outstanding!
Overpriced, but still good. I once saw Brandon Rush here, which was neat.
I grew up on mrs fields. This is not the mrs fields recipe cookies. These cookies taste like they ran out of dough and asked the great American cookie for some. Sickly sweet for no reason.
What's not to love about cookies? And Mrs Fields does it right.
The caramel pecan brownies are delish! -chewy with the perfect amount of toppings. My son LOVES the snickerdoodles. Always a lot to choose from.
And you want to know why places closing down. I have been sitting out here for 15 minutes and the employee is in the back and they look close. Not good another place will be closed down. 6/27/ 6:50 PM
Visiting, new experience. It was good
Went to Miss Fields for the first time and ordered a filled cookie. I especially paid extra for a field cookie. When I looked in the bag it was so flat no filling barely anything in the middle. I guess they would rather save money then give a good quality cookie. I’d rather go to Great American cookies where they put tons of icing and you get your moneys worth
Restaurantji Recommends
Employees very kind and courteous. Prices are alot better than Other coffee place. Daughter had a Classic Coke. I had Mocha Iced coffee with carmel syrup & whipped cream was AMAZING!!
My son and I stopped by several weeks ago and were so impressed we decided to place a large order for a family birthday party today. So, so, so delicious! I know there are new companies in the cookie biz these days, but they do not compare in texture and flavor. Online ordering was easy and the staff are all so hard working and friendly too!!
We had a fresh snickerdoodle cookie cake for my kids birthday and it was amazing! We also love to stop by for cookies when we are at the mall...its a staple at Oak Park.
Love this place! Cookies are always fresh, warm, and yummy.
The caramel pecan brownie was great! The walnut one however was very crumbly like it was old and had been there for several hours.