Wendy's

9161 Metcalf Ave, Overland Park
(913) 383-2656

Recent Reviews

John Poersch

Great place to stop and eat. Food is hot, fresh, and tasty and the limited time Orange Dreamsickle flavored Frosty is to die for. The restaurant area and restrooms are very clean. The drink, condiment, and utensil bar is well stocked, organized, and tidy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Cheese Fries, Double Bacon Cheeseburger, Chili Cheese Fries, Chili, Apple Bites, Baconator

God's Daughter

The person bagging our food was NOT wearing gloves and touched all over our fries!!! Yuk.Even if he did wash his hands earlier... We did not see him do it, so we had no idea when it was done! So we were to assume they were clean??!!! No.After observing, it was obvious they were short of staff! He was the ONLY one up front, which meant, he was doing multiple tasks when there were no customers. But at the time, he was greeting customers, operating the cash register, and handling folks dirty money and nasty debit cards!Sooo, we will NOT be returning to this location until this improves... For the sake of our intestines and the cost of medical attention!!!

Atmosphere: 3

Food: 3

Service: 3

lashawn martinez

Awesome food and service still awesome after 3 years

Atmosphere: 5

Food: 4

Service: 5

fried chicken yummy this is a nickname lol

Building looked really nice and modern on the outside, and inside also looked really good.Staff were very friendly and happy to serve us our food, and got our order perfect.We ordered the Ghost Pepper Chicken Sandwich. The chicken is crispy and tender, which is what you really want in a chicken sandwich. The little crunchy bits also complimented the sandwich along with the fresh vegetables.It also had a njce spice to it, but nowhere near ghost pepper spice unfortunately.Fries were crispy and fresh out of the fryer, making them hot.Drinks were very refreshing and did a good job in cooling us down after the spicy chicken sandwich we ate.We ordered through Drive Thru.Parking: Big parking lot for a wendys, you can find more than 20 parking spots.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, Baconator, French Fries, Honey Butter Biscuit, Chicken Sandwich, Jr Bacon Cheeseburger

Koruto Alexander

They got our order completely wrong we had said put sweet and sour sauce in the bag and they didn't. We said no union's and no mustard and they put put that on there. Do not go to this Wendy's, customers service is bad and the cashier at the window had an

Atmosphere: 1

Food: 1

Service: 1

Curt Evans

Instantly served up room temperature food. If you're going to charge top dollar, you need to do better. Please don't ask me to complain to get good food.

Atmosphere: 3

Food: 2

Service: 3

Lizzy Crall

My order is always messed up and they are always super rude about it i cant get wendys anymore sence imma get rude service and my order goofed, it would be fine if the staff was actualy friendly but there really rude with every interaction.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sandwich

Yuki (LonelyNature)

I work at Lowe’s down the street, so I come here often for my meal break. The staff is always friendly to me, my food has always been fresh, and they are very quick with their orders. I usually dine in, and the restaurant is always clean, the atmosphere feels great and inviting. Everyone here is working hard, and I applaud them for their efforts. I’m truly a happy, satisfied customer. :)

Atmosphere: 5

Food: 5

Service: 5

Bebecito

Used the drive true and I made a mistake making my order however she was so friendly and helpful.

Atmosphere: 5

Food: 4

Service: 5

Clean Car

Fast isn't always fresh.. almost 4 stars.

Atmosphere: 3

Food: 3

Service: 5

kj oliver

spicey ghost pepper chikin sammich, so yum. the girls had chicken wrap. they said it was really good as

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Double Cheeseburger, Wendy’S French Fries, Spicy Chicken Nuggets, Chili, Baconator and Chicken Nuggets, Jr Bacon Cheeseburger, Baconator and Baked Potato, Pepper, Double Bacon Cheeseburger

Trivia

The drive thru is fast, food is hot, and the Asiago spicy chicken is delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Wendy’S French Fries

Sylvia S

While ordering I noticed one of the employees leaning against the counter where cooked fries are placed. Her hair was in a bun but hanging over the bin and she's moving her head back and forth. I have a

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wendy’S French Fries, Sandwich, Jr Bacon Cheeseburger

Ronald Pelsor

Upbeat! More Contemporary look than other locations.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

Anton Nentchev

Wow! First time there and definitely last. Went in the drive through. When the woman was handing me back my food I said "thank you" with a big smile, as I always do. This woman in her 40s, who BTW was the manager, literally stood there and just stared at me as if her brain was trying to process what a kind gesture from a random human means. It's unfathomable to me that there are human creatures who would just stand there and stare right at you with no emotion whatsoever. Some people are just animals. If my young child hadn't begged me for the stupid 10 piece meal, I would've kept my months long no fast food streak alive. I'd rather have him shed tears than spend $11.50 on a $2 meal. And BTW, before COVID-19, this was a $6 meal with probably 50% of the cost being the ingredients and 15% the workers' wage, maybe 10% profit. Since covid though, the worker takes 25%, profit is now 20% and the ingredients are only 20-25% of the total cost. So this loser of a human is now taking a bigger percentage of the total sale, the company is making more profits and the customer is paying for it all!! And, we're NOT getting a better quality service OR ingredients! Only in America people won't think twice and just pay anything these corporations ask you to pay.

Atmosphere: 1

Food: 1

Service: 1

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