Panera Bread

8300 Mission Rd, Prairie Village
(913) 381-8885

Recent Reviews

Mikel Burlingame

Panera is a below average sandwich shop. I only go when forced or asked in order satisfy the request of folks that have been retired for many years. Panera should consider a Plan B for the next/ incoming generation.Look, the sandwich fillings are minimal and over cheesed (chewy dry cheese is not good) and worst of all, the bread sucks. No matter the bread, it is tough and chewy. This is a bread company...this should be the trophy of the meal! It never is, at ANY Panera.Okay, about this visit and this Panera. The employee that took our order was very nice. Hard to understand due to being soft spoken and unconfident, but nice and attentive. The food was prepared in a very reasonable time frame and all 10 meals were ready at mostly the same time. The lobby/eating area was clean and comfortable (mismatching table heights across 3 tables were manageable). Not surprisingly, the sandwiches were exactly what was expected; less than appetizing fillers (roast beef, chicken, etc.) and thick chewy bread.I will only force myself to go to Panera Bread Co. again when I am forced to go, again.

Atmosphere: 3

Food: 2

Service: 3

Jess Platt

Holy expensive!!!! Over $50 for 3 people with no add-ons like desserts. Just sandwichs with chips and drinks. I could see $35 maybe $40, but over $50 is ridiculous. I would have felt a ton better spending an extra $20 (tip included) at a steak house than over $50 here.

Atmosphere: 4

Food: 4

Service: 4

Molly C

Food was hot, expensive, but hot.

Atmosphere: 4

Food: 5

Service: 5

Elizabeth Eshnaur

Always have friendly staff welcoming customers. It kinda feels like a home away from home bcuz of how inviting it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Broccoli Cheddar Bread Bowl

Annesley Helmstetter

We enjoyed one of the best Pumpkin Muffins that we have found around this city for a long time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chipper Cookie, Panera Fuji Apple Salad, Chicken Sandwich, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Panera Grilled Cheese and Tomato Soup You Pick 2, Panera Cookie Varieties, Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Panera Broccoli Cheddar Bread Bowl, Roasted Turkey & Avocado blt

Stephen C Young

Did not eat at this location.

Elaine

love eating here but $$$

Atmosphere: 5

Food: 4

Service: 5

Jeff Tallent

On a day that was the busiest I’ve ever seen, Grace and her coworkers handled the rush with positive energy, efficiency, and a smile. Thank you for making today and all other visits a great experience.

Atmosphere: 5

Food: 5

Service: 5

Tasha

For the past few years, I would tell others that this Panera Bread location was my favorite. What happened recently solidified my belief. I submitted an online order for the Mediterranean bowl with chicken. This was only my second time ordering online. I picked up my order and left without checking it. When I got home and settled, I pulled the bowl out of the bag and realized there was no chicken in my bowl. I called the restaurant to inform them of this in a pleasant manner. The manager answered. I informed him about the missing chicken in my bowl and not realizing it until I had gotten all the way home. The manager apologized. He stated he was leaving for the day, could have the order remade correctly, and would drop it off to me. He said he would throw in my favorite pastry as well. He then asked for my address. I was in complete disbelief that the manager would put forth that much effort to fix the restaurants mistake. The manager kept his word; within an hour, he arrived at my home with my correct order and a few extras in the bag. He was also extremely polite. Thank you so much for this amazing service!! I would recommend this location to all.

Atmosphere: 5

Food: 5

Service: 5

Charles Royer

Staff including management are awesome! Very patient and kind to an older regular.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Chicken Salad, Roasted Turkey Apple & Cheddar Sandwich

AJ W

Ordered a GrubHub order for this location and did not specify anything about future dating the pickup. They told the delivery driver that it was set to pickup at 7pm. The first driver left. The second driver, inquired about making the order immediately so it could be delivered and they claimed they needed manager approval. I then received an order cancellation notice. — I tried to call the restaurant multiple times prior to this and after and no one answered the phone. Instead of simply processing the order they chose to cancel it after I waited over an hour for the order. Terrible customer service. I ended up having no lunch during my break. They wasted my time and the time and gas of TWO delivery drivers. I will never frequent this location again.

Atmosphere: 1

Food: 1

Service: 1

Stephen Levine

They stopped selling two of my very favorites; the Veggie Sandwich and the Green Smoothie. I really miss them and was disappointed.Fortunately, they still sell the luscious Tomato Soup.Tge counter people worked very hard and deserve credit.

Atmosphere: 4

Food: 3

Service: 5

Grady Dekker

one time my power was out and i went here for breakfast. 9/5 starts.

Atmosphere: 5

Food: 5

Service: 5

Cindy Kelley

They didn't even have bread to go with our salads! They gave us potato chips! Really, aren't you called Panera BREAD.

Atmosphere: 2

Food: 3

Service: 2

Caroline Powell

Staff apathetic. It was hard to get anyone's attention to place an order.

Atmosphere: 2

Food: 5

Service: 2

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