I woke up the day after Christmas in Salina with a hankering for some coffee. I'm not much of a hotel coffee girlie, so I opened up my Starbucks app and found this location nearby. I didn't realize there might have been a stand alone Starbys in Salina elsewhere so I ended up here. I wish I had done a bit more research as I'm sure there's got to be another one, but here I was so I got in line. For the day after Christmas at around 9am, this location was packed. The line was long, and I could tell the employee working was really overwhelmed. After overhearing conversations she was having with others in line I gathered that at least one employee had failed to show up and she was kind of running the ship solo. I felt bad for her and she was hustling, so I decided I can deal with the line and so long as I'm out in 30 minutes or so it's fine. I ordered my usual brown sugar oat milk shaken espresso, no modifyers, just wanted something simple on the menu to get in and out. By the time I got to the front of the line another person had showed up and was making the drinks but I could tell she was maybe not the most skilled barista as the gal who was likely her senior kept answering questions and telling her what to do. All of this aside, I figured, it'll be okay, it's a Starbucks and they have their drinks down to a science - the girl will follow directions and it'll be fine. It was not fine. When my drink was called out I grabbed it, took a sip, and my eyes doubled in size. First of all it looked a bit off when I got it, but holy hell. The girl who made the drink at AT LEAST doubled if not tripled the sugar content of this beverage. It was way more of a double sweet brown sugar oat milk latte rather than shaken espresso. I was pretty devastated, but to ask this girl who clearly did not know what she was doing to re-make my drink did not seem like a solution that would help anyone on the day after Christmas when clearly both employees were having bad days. Instead I took it, drank about half of it, and tossed what I couldn't drink. It was edible but really just barely. I was mostly grateful for the caffeine at that point. Overall, this is not a good Starbucks location. I will say, it could have been an off day, the folks working were not having a good day so that is totally possible. Would I try it again? No. I was pretty badly burned by the error of a very standard and very popular drink that I've ordered literally all over (from Kansas City to Frankfurt Germany) with no issues. I wish them all the best and hope that they are given some resources to turn it around.
Nolan Tolson
Went with my wife to get her drink. We waited in line to place her order. The line was fairly long. But we were second in line and only ordered one drink. Then three others ordered after us. We waited patiently but they served all other first and her drink last. We ended up being the last one standing there.We never had a bad experience and normally a pleasant one. Drinks should be made in the order they were taken.
Atmosphere: 4
Food: 4
Service: 1
Sophia huynh
Bad service!
Brandon Cook
Fast prompt service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Matthew James
Everything they serve is overpriced and sucks!
Atmosphere: 3
Food: 1
Service: 5
TheBre TV YouTube
Made my day!
Atmosphere: 5
Food: 5
Service: 5
Jessica Brown
I love this location. Payton (I hope I spelled it right) is the SWEETEST !!!! They have the best smiles and best attitudes! Thanks guys for always being awesome and making delicious coffee !!! You always make my day!
Necol Sample-Agugba
Nothing has changed much since my last review, the coffee drinks just arent very good here! I bought a carmel macchiato, paid. Waited and when I got my drink, see said ' we ran out of caramel and cool whip'. What??? Should've I been told that when I ordered a CARAMEL Macchiato?My daughter has complained about her drinks, and have gone back to have them remake drinks 2x in the past 2weeks.
Atmosphere: 5
Food: 3
Service: 3
Necol Sample
Nothing has changed much since my last review, the coffee drinks just arent very good here! I bought a carmel macchiato, paid. Waited and when I got my drink, see said ' we ran out of caramel and cool whip'. What??? Should've I been told that when I ordered a CARAMEL Macchiato?My daughter has complained about her drinks, and have gone back to have them remake drinks 2x in the past 2weeks.
Good coffee and the people work here are friendly.
Alish Tasen
Made it, Figured out Starbucks is in target, close in 9 min but made fresh pot for my thermos! Nice service!
Colleen Chopp
I love the salted caramel cold brew coffee!! It is fantastic!!
Ezmeralda Medrano
The staff is really nice. Some of them need a bit more training but they're overall very good. They accidentally charged me for someone else's order but they also gave me extra drinks so it's ok.
Always friendly at this
Atmosphere: 5
Food: 5
Service: 5
I woke up the day after Christmas in Salina with a hankering for some coffee. I'm not much of a hotel coffee girlie, so I opened up my Starbucks app and found this location nearby. I didn't realize there might have been a stand alone Starbys in Salina elsewhere so I ended up here. I wish I had done a bit more research as I'm sure there's got to be another one, but here I was so I got in line. For the day after Christmas at around 9am, this location was packed. The line was long, and I could tell the employee working was really overwhelmed. After overhearing conversations she was having with others in line I gathered that at least one employee had failed to show up and she was kind of running the ship solo. I felt bad for her and she was hustling, so I decided I can deal with the line and so long as I'm out in 30 minutes or so it's fine. I ordered my usual brown sugar oat milk shaken espresso, no modifyers, just wanted something simple on the menu to get in and out. By the time I got to the front of the line another person had showed up and was making the drinks but I could tell she was maybe not the most skilled barista as the gal who was likely her senior kept answering questions and telling her what to do. All of this aside, I figured, it'll be okay, it's a Starbucks and they have their drinks down to a science - the girl will follow directions and it'll be fine. It was not fine. When my drink was called out I grabbed it, took a sip, and my eyes doubled in size. First of all it looked a bit off when I got it, but holy hell. The girl who made the drink at AT LEAST doubled if not tripled the sugar content of this beverage. It was way more of a double sweet brown sugar oat milk latte rather than shaken espresso. I was pretty devastated, but to ask this girl who clearly did not know what she was doing to re-make my drink did not seem like a solution that would help anyone on the day after Christmas when clearly both employees were having bad days. Instead I took it, drank about half of it, and tossed what I couldn't drink. It was edible but really just barely. I was mostly grateful for the caffeine at that point. Overall, this is not a good Starbucks location. I will say, it could have been an off day, the folks working were not having a good day so that is totally possible. Would I try it again? No. I was pretty badly burned by the error of a very standard and very popular drink that I've ordered literally all over (from Kansas City to Frankfurt Germany) with no issues. I wish them all the best and hope that they are given some resources to turn it around.
Went with my wife to get her drink. We waited in line to place her order. The line was fairly long. But we were second in line and only ordered one drink. Then three others ordered after us. We waited patiently but they served all other first and her drink last. We ended up being the last one standing there.We never had a bad experience and normally a pleasant one. Drinks should be made in the order they were taken.
Atmosphere: 4
Food: 4
Service: 1
Bad service!
Fast prompt service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Everything they serve is overpriced and sucks!
Atmosphere: 3
Food: 1
Service: 5
Made my day!
Atmosphere: 5
Food: 5
Service: 5
I love this location. Payton (I hope I spelled it right) is the SWEETEST !!!! They have the best smiles and best attitudes! Thanks guys for always being awesome and making delicious coffee !!! You always make my day!
Nothing has changed much since my last review, the coffee drinks just arent very good here! I bought a carmel macchiato, paid. Waited and when I got my drink, see said ' we ran out of caramel and cool whip'. What??? Should've I been told that when I ordered a CARAMEL Macchiato?My daughter has complained about her drinks, and have gone back to have them remake drinks 2x in the past 2weeks.
Atmosphere: 5
Food: 3
Service: 3
Nothing has changed much since my last review, the coffee drinks just arent very good here! I bought a carmel macchiato, paid. Waited and when I got my drink, see said ' we ran out of caramel and cool whip'. What??? Should've I been told that when I ordered a CARAMEL Macchiato?My daughter has complained about her drinks, and have gone back to have them remake drinks 2x in the past 2weeks.
Restaurantji Recommends
I love the Irish Cream iced coffee.
Food: 4
Good coffee and the people work here are friendly.
Made it, Figured out Starbucks is in target, close in 9 min but made fresh pot for my thermos! Nice service!
I love the salted caramel cold brew coffee!! It is fantastic!!
The staff is really nice. Some of them need a bit more training but they're overall very good. They accidentally charged me for someone else's order but they also gave me extra drinks so it's ok.