Came in April 23 around 7. 3 people here, so service was fast, but the lady with glasses is one of the rudest employees I've seen in a while. She kept giving the employee next to her the "these idiots" look when my disabled mother was asking questions. People are not ignorant of these things, especially if they are service workers like me and my partner. Before judging others for their questions, look in the mirror yourself. At least my mother doesn't look dim like you do. Won't be back, rather go to Eudora.
Atmosphere: 3
Food: 4
Service: 1
A. Fleer
Customer service could be better. Depending on who is working some give more meat then others. when I'm paying the prices for these subs put meat on them!
Atmosphere: 2
Food: 5
Service: 2
Chalk Phog
About 50% of the time my family eats here we all get very upset stomachs. It would also be nice to take advantage of the BOGO offers online but can’t because they turn online ordering off when they have them and the offers are only online. Went in tonight and asked if they could do it in store and they said no. They had no orders. No customers. It was 8:00 pm and they didn’t close until 10. Why offer the specials if the staff can’t handle them? Much much busier locations have no problem offering the online deals with the same amount of staff. I tried take out but they wouldn’t let me so zero stars there, didn’t get anything because they wouldn’t let me order, did spend any amount per person because we couldn’t, can’t recommend anything because we couldn’t order
Cameron H.
Employees are great and always friendly. Food is always fresh and tasty! Love the new sidekicks!
Cherry M
Amazing staff- always kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Alias P.
I asked for no tomatoes and no cucumbers and extra mayo, and they delivered. Perfectly. Great ambiance as well.
Rylee
I am disgusted. I went in and waited for 20 mins just to be asked what I wanted to order because there were 3 online orders ahead of the people ordering in front of me in the store. It was hot, dirty, and flies were everywhere. Flies were getting all over the sandwiches and the workers were not even trying to shew them away from the sandwiches. I decided to throw away my sandwich because I’m afraid I will get food poisoning over how hot the place was and with the perishable items sitting there. If anyone had gotten food poisoning please let me know what ingredients you got on your sandwich. Thanks. Do not come here expecting a good sandwich.
Atmosphere: 1
Food: 1
Service: 1
Denise Cordell
Stood in line to order. Jessica removing bread out of the oven, stopped to help the girl at the register, helped an online order, and then took online orders started making them. Never looked at us, no, I'll be right with you...Do better. Lost a sale today that would have hung in there with a simple greeting.
dick everley
The girls working there are always super friendly. Take time making sub and show care. New look is great. Better when go in vs order online
Atmosphere: 5
Food: 5
Service: 5
David Scharff
Just got food poisoning last night from eating here. Worst food I have ever had and service was terrible.
Hate the new remodel but the employees are great and provide great service.
Atmosphere: 1
Food: 5
Service: 5
Clint Koetting
They seemed busy with other work, may have been a bad day.
Atmosphere: 5
Food: 5
Service: 4
Jeff Urul
Will never eat here again. Staff behind counter were both very rude. I never saw them change gloves or wash hands after clearly, touching their face and handling money.
Tim Wagner
One of the best subways I've been in. Fresh remodel looks great! Their BLT is so good
Atmosphere: 5
Food: 5
Service: 5
David Espinoza
Placed online order. Veggie sub only allowed one cheese selection. Called store, requested all cheeses and they denied request. Told me I had to make another order. Asked to place that other order. Told me they were too busy to take order. I asked what their name was. They hung up. Had my daughter call back to make sure they cancelled my order because my app said that I picked it up. They said yes. Two to three days to see the money back.My daughter asked their name and their managers name and they hung up on is a second time. For fifteen minutes oir drive all the way to that store they just wouldn't answer their phone. Completely ignoring us all together. We get there and there's at least three employees standing around doing absolutely nothing. Lobby empty and no customers there eating. I took a video of the rude and disrespectful person running the show. Guy with the pink hair. Very snappy. Seemed.to be a controlling individual. I asked why he did what he did. Hang up on customers and then ignore them completely all together. He then stayed I was rude and disrespectful. He and I both know I wasn't but I'm sure the other people only know what he's stating aloud. So after i questioned him and he claims to have cancelled my order that my app says I picked up I then requested to place an order. I was told no and that they reserve the right to refuse service to anybody. I know this is true so i just turn and walk away. Through our entire conversation he refused to tell me his name or his managers name. This was absolutely the worst customer Service i have ever come across at any Subway. The way they were all just openly hanging out, the way pink hair lied and said i was rude and disrespectful over the phone, the way pink hair lied and said he was too busy to take my order he said i had to place to get a sub how I wanted and worst of all how he continuously hung up on me and my daughter and then completely ignoring the phone all together. This person does not belong as a lead or dealing with customers on a professional level
Came in April 23 around 7. 3 people here, so service was fast, but the lady with glasses is one of the rudest employees I've seen in a while. She kept giving the employee next to her the "these idiots" look when my disabled mother was asking questions. People are not ignorant of these things, especially if they are service workers like me and my partner. Before judging others for their questions, look in the mirror yourself. At least my mother doesn't look dim like you do. Won't be back, rather go to Eudora.
Atmosphere: 3
Food: 4
Service: 1
Customer service could be better. Depending on who is working some give more meat then others. when I'm paying the prices for these subs put meat on them!
Atmosphere: 2
Food: 5
Service: 2
About 50% of the time my family eats here we all get very upset stomachs. It would also be nice to take advantage of the BOGO offers online but can’t because they turn online ordering off when they have them and the offers are only online. Went in tonight and asked if they could do it in store and they said no. They had no orders. No customers. It was 8:00 pm and they didn’t close until 10. Why offer the specials if the staff can’t handle them? Much much busier locations have no problem offering the online deals with the same amount of staff. I tried take out but they wouldn’t let me so zero stars there, didn’t get anything because they wouldn’t let me order, did spend any amount per person because we couldn’t, can’t recommend anything because we couldn’t order
Employees are great and always friendly. Food is always fresh and tasty! Love the new sidekicks!
Amazing staff- always kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
I asked for no tomatoes and no cucumbers and extra mayo, and they delivered. Perfectly. Great ambiance as well.
I am disgusted. I went in and waited for 20 mins just to be asked what I wanted to order because there were 3 online orders ahead of the people ordering in front of me in the store. It was hot, dirty, and flies were everywhere. Flies were getting all over the sandwiches and the workers were not even trying to shew them away from the sandwiches. I decided to throw away my sandwich because I’m afraid I will get food poisoning over how hot the place was and with the perishable items sitting there. If anyone had gotten food poisoning please let me know what ingredients you got on your sandwich. Thanks. Do not come here expecting a good sandwich.
Atmosphere: 1
Food: 1
Service: 1
Stood in line to order. Jessica removing bread out of the oven, stopped to help the girl at the register, helped an online order, and then took online orders started making them. Never looked at us, no, I'll be right with you...Do better. Lost a sale today that would have hung in there with a simple greeting.
The girls working there are always super friendly. Take time making sub and show care. New look is great. Better when go in vs order online
Atmosphere: 5
Food: 5
Service: 5
Just got food poisoning last night from eating here. Worst food I have ever had and service was terrible.
Restaurantji Recommends
Hate the new remodel but the employees are great and provide great service.
Atmosphere: 1
Food: 5
Service: 5
They seemed busy with other work, may have been a bad day.
Atmosphere: 5
Food: 5
Service: 4
Will never eat here again. Staff behind counter were both very rude. I never saw them change gloves or wash hands after clearly, touching their face and handling money.
One of the best subways I've been in. Fresh remodel looks great! Their BLT is so good
Atmosphere: 5
Food: 5
Service: 5
Placed online order. Veggie sub only allowed one cheese selection. Called store, requested all cheeses and they denied request. Told me I had to make another order. Asked to place that other order. Told me they were too busy to take order. I asked what their name was. They hung up. Had my daughter call back to make sure they cancelled my order because my app said that I picked it up. They said yes. Two to three days to see the money back.My daughter asked their name and their managers name and they hung up on is a second time. For fifteen minutes oir drive all the way to that store they just wouldn't answer their phone. Completely ignoring us all together. We get there and there's at least three employees standing around doing absolutely nothing. Lobby empty and no customers there eating. I took a video of the rude and disrespectful person running the show. Guy with the pink hair. Very snappy. Seemed.to be a controlling individual. I asked why he did what he did. Hang up on customers and then ignore them completely all together. He then stayed I was rude and disrespectful. He and I both know I wasn't but I'm sure the other people only know what he's stating aloud. So after i questioned him and he claims to have cancelled my order that my app says I picked up I then requested to place an order. I was told no and that they reserve the right to refuse service to anybody. I know this is true so i just turn and walk away. Through our entire conversation he refused to tell me his name or his managers name. This was absolutely the worst customer Service i have ever come across at any Subway. The way they were all just openly hanging out, the way pink hair lied and said i was rude and disrespectful over the phone, the way pink hair lied and said he was too busy to take my order he said i had to place to get a sub how I wanted and worst of all how he continuously hung up on me and my daughter and then completely ignoring the phone all together. This person does not belong as a lead or dealing with customers on a professional level