First time trying Scooters, I usually get Dunkin but figured I’d try something new. Completely bad decision.The cup was packed with ice completely to the brim. I had to remove ice from the cup to get the straw in. I’m not the type to complain about ice usually, I ordered an iced coffee so I’m expecting a decent amount of ice. But this felt almost malicious, I’ve never seen this amount of ice in a cup from a restaurant before. To top it off, the cup itself was equivalent to a small size at Dunkin’ Donuts, but I paid twice as much.I also ordered an everything bagel sandwich. I wasn’t expecting it to be great, I assumed it would be some microwaved crap. But I couldn’t even eat it. It was room temperature, had the texture of silicone bakeware, and the taste reminded me of the way cheap hand soap smells.I essentially paid $12 for a small cup of coffee flavored ice and a rubbery cold sandwich.If that wasn’t enough, the service was terrible. I realized after the fact that the employee never told me the price, she just told me to pull around and then held out her hand. She had super long (2 inches maybe?) acrylic nails with gemstones and glitter on them. Incredibly unhygienic. And the only thing she said to me was “here” as she handed me my food.I hoped this restaurant would be decent, because it’s not as out of my way as Dunkin’ Donuts is. But I’ll most definitely never be coming back
Atmosphere: 1
Food: 1
Service: 1
Chris W.
Breakfast sandwiches are frozen and microwaved...the staff seemed disinterested and the prices are out of line. Coffee is OK but this place is nothing to write home
Atmosphere: 2
Food: 2
Service: 3
Angel Wilks
I actually haven't had their coffee at this location. But I would recommend highly for somebody to go to scooters because I actually love their coffee and their service there. And the foods or snack foods or breakfast type foods that they do have the few that I have had from them are okay. But because of my allergies there's not much I can get from them.
Atmosphere: 4
Service: 4
Daequina Smith
My favorite stop every morning. I won't go anywhere else at this point it isn't about the coffee it's about the awesome staff who I love seeing. Fast friendly and down to earth staff.
Atmosphere: 5
Food: 5
Service: 5
Amanda H
Scooters don't care about its customers' opinions. I've messaged corporate many times, and never does anyone contact me I've waisted so much money at this place to never get the right
Service: 1
Laine R
Fast, friendly, much more delicious than I thought it would be.
Megan
Quick and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Yeshua AKA Jesus (Peaches)
It's disappointing to see the absence of large cups here; this feels like a significant oversight for a business in the beverage industry. I typically visit on weekends, and I've never encountered any issues during those times. However, on this particular visit during the weekdays, I found the staff to be rather impolite, as they never once expressed their appreciation. It's important to remember that coffee is a luxury, not a necessity, which becomes evident in times of economic uncertainty.With the economy's uncertain future, you might question the wisdom of building so many of these establishments in one town. Competing with others who have deeper pockets can be challenging. Nevertheless, please know that I appreciate your business, and I hope that feedback like this can help improve the overall experience for everyone.This was prior to my first sip of coffee, and I must admit, my initial impression was far from delightful. The cold brew had an oddly stale flavor, almost as if it had been sitting for four days, and the white mocha, to my surprise, turned out to be rather bland.Love Yeshua Aka Jesus
Atmosphere: 1
Food: 1
Service: 1
Jennifer Walford
Ok this is an amazing place to get a drink Monday thru Friday! But for some reason on Saturday & Sunday it's not so good. I order the same drink every single day & every day Monday thru Friday its perfect. But it's really bad Saturday and Sunday! I think it's that the weekend shift doesn't really care about how you order the drink. They just make it & give it not caring that you paid over $8 for a drink you expect to be correct when you get it.
Atmosphere: 3
Food: 3
Service: 3
James Vincent
Amazing place! The staff always super nice and I couldn’t think of a better way to start the day. Coffee and food are next level at this place.
Waited patiently to spend my seven dollars for a chi tea. No chi , had to wait behind people to leave with nothing.
Halston Puett
How can a store run with one person doing everything? Where is the managers or store manager needs to step up when employees don't show up. This store is horrible. Luckily you had one lady wanting to work actually do her job tonight. If I was the district manager or owners or whatever clean house on your team they are obviously not caring of that store.
Atmosphere: 1
Food: 2
Service: 2
Karen
Rude staff in the mornings , machines always going down. I give up on scooters In topeka. Worst option out here , definitely not worth the high price tag.
markgrafing
Wow! We decided to stop and get Coffee at this location and it was fast but not pleasant. Luke warm coffee is what we received and it was delicious. My advice....there is a McDonalds right down the street.... go there.
Atmosphere: 1
Food: 1
Service: 1
Christina B
I went on Father's day for the buy one get one free. Forgot to give the girl at the window my phone to scan. Asked if she could cancel and scan my code so I didn't have to pay for 2 drinks this was for my husband for Father's day. She said ok and acted like she canceled and re swiped my card. I was grateful until later that day when I checked my account... Apparently the young lady lied about canceling and re swiping my card or it would have shown up on my Scooter account. I was highly upset and drove up there they were closed but the girl said come to the window when she saw me. I asked her why would she lie like that? No response she just offered my money back, I took the money but when walking off I looked behind me and she was laughing with the other young girl in the store. I will never return to this store super untrustworthy employee and to laugh like it was funny? Nice. When I called the next day to get corporate number the young man who answered had an attitude and wouldn't give it to me. Half the time they dont make the drinks right anyway I will never ever spend another dime at this store.
First time trying Scooters, I usually get Dunkin but figured I’d try something new. Completely bad decision.The cup was packed with ice completely to the brim. I had to remove ice from the cup to get the straw in. I’m not the type to complain about ice usually, I ordered an iced coffee so I’m expecting a decent amount of ice. But this felt almost malicious, I’ve never seen this amount of ice in a cup from a restaurant before. To top it off, the cup itself was equivalent to a small size at Dunkin’ Donuts, but I paid twice as much.I also ordered an everything bagel sandwich. I wasn’t expecting it to be great, I assumed it would be some microwaved crap. But I couldn’t even eat it. It was room temperature, had the texture of silicone bakeware, and the taste reminded me of the way cheap hand soap smells.I essentially paid $12 for a small cup of coffee flavored ice and a rubbery cold sandwich.If that wasn’t enough, the service was terrible. I realized after the fact that the employee never told me the price, she just told me to pull around and then held out her hand. She had super long (2 inches maybe?) acrylic nails with gemstones and glitter on them. Incredibly unhygienic. And the only thing she said to me was “here” as she handed me my food.I hoped this restaurant would be decent, because it’s not as out of my way as Dunkin’ Donuts is. But I’ll most definitely never be coming back
Atmosphere: 1
Food: 1
Service: 1
Breakfast sandwiches are frozen and microwaved...the staff seemed disinterested and the prices are out of line. Coffee is OK but this place is nothing to write home
Atmosphere: 2
Food: 2
Service: 3
I actually haven't had their coffee at this location. But I would recommend highly for somebody to go to scooters because I actually love their coffee and their service there. And the foods or snack foods or breakfast type foods that they do have the few that I have had from them are okay. But because of my allergies there's not much I can get from them.
Atmosphere: 4
Service: 4
My favorite stop every morning. I won't go anywhere else at this point it isn't about the coffee it's about the awesome staff who I love seeing. Fast friendly and down to earth staff.
Atmosphere: 5
Food: 5
Service: 5
Scooters don't care about its customers' opinions. I've messaged corporate many times, and never does anyone contact me I've waisted so much money at this place to never get the right
Service: 1
Fast, friendly, much more delicious than I thought it would be.
Quick and pleasant.
Atmosphere: 5
Food: 5
Service: 5
It's disappointing to see the absence of large cups here; this feels like a significant oversight for a business in the beverage industry. I typically visit on weekends, and I've never encountered any issues during those times. However, on this particular visit during the weekdays, I found the staff to be rather impolite, as they never once expressed their appreciation. It's important to remember that coffee is a luxury, not a necessity, which becomes evident in times of economic uncertainty.With the economy's uncertain future, you might question the wisdom of building so many of these establishments in one town. Competing with others who have deeper pockets can be challenging. Nevertheless, please know that I appreciate your business, and I hope that feedback like this can help improve the overall experience for everyone.This was prior to my first sip of coffee, and I must admit, my initial impression was far from delightful. The cold brew had an oddly stale flavor, almost as if it had been sitting for four days, and the white mocha, to my surprise, turned out to be rather bland.Love Yeshua Aka Jesus
Atmosphere: 1
Food: 1
Service: 1
Ok this is an amazing place to get a drink Monday thru Friday! But for some reason on Saturday & Sunday it's not so good. I order the same drink every single day & every day Monday thru Friday its perfect. But it's really bad Saturday and Sunday! I think it's that the weekend shift doesn't really care about how you order the drink. They just make it & give it not caring that you paid over $8 for a drink you expect to be correct when you get it.
Atmosphere: 3
Food: 3
Service: 3
Amazing place! The staff always super nice and I couldn’t think of a better way to start the day. Coffee and food are next level at this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited patiently to spend my seven dollars for a chi tea. No chi , had to wait behind people to leave with nothing.
How can a store run with one person doing everything? Where is the managers or store manager needs to step up when employees don't show up. This store is horrible. Luckily you had one lady wanting to work actually do her job tonight. If I was the district manager or owners or whatever clean house on your team they are obviously not caring of that store.
Atmosphere: 1
Food: 2
Service: 2
Rude staff in the mornings , machines always going down. I give up on scooters In topeka. Worst option out here , definitely not worth the high price tag.
Wow! We decided to stop and get Coffee at this location and it was fast but not pleasant. Luke warm coffee is what we received and it was delicious. My advice....there is a McDonalds right down the street.... go there.
Atmosphere: 1
Food: 1
Service: 1
I went on Father's day for the buy one get one free. Forgot to give the girl at the window my phone to scan. Asked if she could cancel and scan my code so I didn't have to pay for 2 drinks this was for my husband for Father's day. She said ok and acted like she canceled and re swiped my card. I was grateful until later that day when I checked my account... Apparently the young lady lied about canceling and re swiping my card or it would have shown up on my Scooter account. I was highly upset and drove up there they were closed but the girl said come to the window when she saw me. I asked her why would she lie like that? No response she just offered my money back, I took the money but when walking off I looked behind me and she was laughing with the other young girl in the store. I will never return to this store super untrustworthy employee and to laugh like it was funny? Nice. When I called the next day to get corporate number the young man who answered had an attitude and wouldn't give it to me. Half the time they dont make the drinks right anyway I will never ever spend another dime at this store.
Atmosphere: 1
Service: 1