I ordered BBQ chicken, low mien and egg roll. Meal was a little over $12. The server did not hand me my meal until I had to ask for it and seemed very rude to begin with. After sitting down I took one bite and found an animal hair in the chicken. I pulled the hair out of my mouth. It was a black hair with a gray tip. I considered whether or not to forget about it or return it for a refund. I decided to get a refund but when I placed the meal on the counter and told the server what happened she said “No. No refund.” I was shocked and stated again I wanted a refund and asked why she said no. She asked “What kind of hair?”. I told her I had no clue what kind of animal it was from but was an animal hair. She once again said no refund because she didn’t see the hair. I’ve had to call the corporate office. I didn’t get my refund or a meal.
Atmosphere: 1
Food: 1
Service: 1
Jasmin Ward
Employees were very nice and answered my questions. They loaded up my plate it could barely close. Food was delicious and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Spring Roll, Orange Chicken
Jaden Gillum
The customer service is weird, I always feel like I’m rushed to order something. They almost never talk unless they are telling your your total. They’ve had a few great smokers years ago the ones that are there now barley look at you. I use to love earning here when I went to the mall, I’d always get the General Tos chicken, rice and crab ragoons. That was my go to meal but I don’t know it taste way different now, plus they are very pricey
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Crab Rangoon
Tonya Sizemore
Just left here the guy with black hair and hat was so rude !!!! Trying to tell me i told him something completely different on my order ... Food is good service sucks i wont be back n im posting it on Facebook as well
Roni Rebel
Love the food!!! Always friendly service too.
Atmosphere: 5
Food: 5
Service: 5
Tiffany West
Great food as always! Great and fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Alex Beckett
It is a good place to get Chinese food!
Atmosphere: 5
Food: 5
Service: 5
Tammy Burchett
Always yummy food
C Goldy
I get the same thing every time. Bbq chicken and noodles. Their crab rangoons are the best in the area imo.
Rebecca Gardner
Can you see what's wrong? SPAGHETTI NOODLES! ASKED FOR LO MEIN!
I ordered BBQ chicken, low mien and egg roll. Meal was a little over $12. The server did not hand me my meal until I had to ask for it and seemed very rude to begin with. After sitting down I took one bite and found an animal hair in the chicken. I pulled the hair out of my mouth. It was a black hair with a gray tip. I considered whether or not to forget about it or return it for a refund. I decided to get a refund but when I placed the meal on the counter and told the server what happened she said “No. No refund.” I was shocked and stated again I wanted a refund and asked why she said no. She asked “What kind of hair?”. I told her I had no clue what kind of animal it was from but was an animal hair. She once again said no refund because she didn’t see the hair. I’ve had to call the corporate office. I didn’t get my refund or a meal.
Atmosphere: 1
Food: 1
Service: 1
Employees were very nice and answered my questions. They loaded up my plate it could barely close. Food was delicious and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Spring Roll, Orange Chicken
The customer service is weird, I always feel like I’m rushed to order something. They almost never talk unless they are telling your your total. They’ve had a few great smokers years ago the ones that are there now barley look at you. I use to love earning here when I went to the mall, I’d always get the General Tos chicken, rice and crab ragoons. That was my go to meal but I don’t know it taste way different now, plus they are very pricey
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Crab Rangoon
Just left here the guy with black hair and hat was so rude !!!! Trying to tell me i told him something completely different on my order ... Food is good service sucks i wont be back n im posting it on Facebook as well
Love the food!!! Always friendly service too.
Atmosphere: 5
Food: 5
Service: 5
Great food as always! Great and fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
It is a good place to get Chinese food!
Atmosphere: 5
Food: 5
Service: 5
Always yummy food
I get the same thing every time. Bbq chicken and noodles. Their crab rangoons are the best in the area imo.
Can you see what's wrong? SPAGHETTI NOODLES! ASKED FOR LO MEIN!
Restaurantji Recommends
Food was just okay. Wasn't really fresh, staff is pushy too. The only thing it has going for it is the location in the mall.
I like the food here is very delicious and healthy.
Good staff awesome food
Food was terrible, definitely was served old food. Wouldn’t recommend
Very delicious and flavorful. Very kind staff