Tried their new Southern Fried Shrimp meal with the new Zaxtail sauce and it was delicious. Went through drive thru and wish that service was better. Paid with cash and the cashier shorted me on my change. I would have let her keep it but she was very rude. Not sure why? Hopefully the service at the bypass location will get better because they have amazing food.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Zax Sauce, The House Zalad, Big Zax Snak Meal
Leslie Canales
y’all are actually so cheap i never get the amount you guys used to give. i know you guys are busy but hey i want all my fries.??♀️
Atmosphere: 2
Food: 2
Service: 3
L P
Always great. But tonight 20 piece traditional looked like this …. No bueno . Not worth 30.42
Atmosphere: 5
Food: 1
Service: 5
Reena R
?????? workers here definitely take the cake for rudest employees in Bowling Green.
Service: 1
A. Domina
Worst Zaxbys in town. Highly suggest going elsewhere. Ordered lunch on lunch break for several office people and they left half of our items out as well as no silverware or straws for pur drinks. Called to let the manager know and the girl that answered the phone asked if we could call back after 2pm because it was their "peak" hour. I told her I needed to speak to a manager due to a messed up order. I was put on hold and no one ever picked up. Seriously go to a different location or better yet Raising Cains.
Atmosphere: 1
Food: 1
Service: 1
Lita Johnson
The lady working the front counter around 4:30, on 1/26/24, needs to be fired. My friend went inside because they said her order she scheduled to pick up in the drive thru had already been picked up. It hadn't. they had her order confused. She was trying to explain this to the lady at the front register. The worker then GOT IN HER FACE, and was YELLING at her that the order was already picked up and that she was the one that bagged it. She then kept yelling that she "has the wrong one", and leaner over the counter into my friends face. The manager FINALLY came out and got my friend her order. Only it was the girl at the front counter bagging it and getting it ready for her. While doing so, she was slamming and throwing things and pushed/slammed the bag towards my friend, so hard that the boxes opened. Never in my life have I seen someone act to immature and gross to a customer, who remained nice the whole time. This young lady needs a serious attitude adjustment. She should not be working in any customer service, and whoever runs this place should not be allowing it. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Demetria Crowe
I’m so sick of this location. Dissatisfied everytime. They don’t care what they give you. Food ALWAYS wrong or bad quality
Pam Hopper
Everything was good but they don't know anything about the app.
Zaxbys has delicious chicken and I enjoyed the sides!
Atmosphere: 4
Food: 4
Service: 4
gabe Grinstead
I asked for a side of seasoning and they gave me this, are u serious?
Kylee Staten
Hair in food supposed to get a refund and free gift cards along with a replacement order. Gift cards and refunds were never received. And got stomach bug from food . ?? 3/10
Atmosphere: 3
Food: 1
Service: 2
Jonathan C
The staff was super sweet. It was exactly what I needed after a terrible week. The food was good and warm. This is the Zaxby's location to go to!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
Scott Jeffries
I always like Zaxby's... this store was friendly, efficient , store was clean even though late afternoon rush .
Love zaxbys chicken finger plate
Tried their new Southern Fried Shrimp meal with the new Zaxtail sauce and it was delicious. Went through drive thru and wish that service was better. Paid with cash and the cashier shorted me on my change. I would have let her keep it but she was very rude. Not sure why? Hopefully the service at the bypass location will get better because they have amazing food.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Zax Sauce, The House Zalad, Big Zax Snak Meal
y’all are actually so cheap i never get the amount you guys used to give. i know you guys are busy but hey i want all my fries.??♀️
Atmosphere: 2
Food: 2
Service: 3
Always great. But tonight 20 piece traditional looked like this …. No bueno . Not worth 30.42
Atmosphere: 5
Food: 1
Service: 5
?????? workers here definitely take the cake for rudest employees in Bowling Green.
Service: 1
Worst Zaxbys in town. Highly suggest going elsewhere. Ordered lunch on lunch break for several office people and they left half of our items out as well as no silverware or straws for pur drinks. Called to let the manager know and the girl that answered the phone asked if we could call back after 2pm because it was their "peak" hour. I told her I needed to speak to a manager due to a messed up order. I was put on hold and no one ever picked up. Seriously go to a different location or better yet Raising Cains.
Atmosphere: 1
Food: 1
Service: 1
The lady working the front counter around 4:30, on 1/26/24, needs to be fired. My friend went inside because they said her order she scheduled to pick up in the drive thru had already been picked up. It hadn't. they had her order confused. She was trying to explain this to the lady at the front register. The worker then GOT IN HER FACE, and was YELLING at her that the order was already picked up and that she was the one that bagged it. She then kept yelling that she "has the wrong one", and leaner over the counter into my friends face. The manager FINALLY came out and got my friend her order. Only it was the girl at the front counter bagging it and getting it ready for her. While doing so, she was slamming and throwing things and pushed/slammed the bag towards my friend, so hard that the boxes opened. Never in my life have I seen someone act to immature and gross to a customer, who remained nice the whole time. This young lady needs a serious attitude adjustment. She should not be working in any customer service, and whoever runs this place should not be allowing it. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
I’m so sick of this location. Dissatisfied everytime. They don’t care what they give you. Food ALWAYS wrong or bad quality
Everything was good but they don't know anything about the app.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Zax Sauce, Chicken Finger Plate, Cobb Salad, Fried Pickles
Homey atmosphere between the workers and they were very polite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Zaxbys has delicious chicken and I enjoyed the sides!
Atmosphere: 4
Food: 4
Service: 4
I asked for a side of seasoning and they gave me this, are u serious?
Hair in food supposed to get a refund and free gift cards along with a replacement order. Gift cards and refunds were never received. And got stomach bug from food . ?? 3/10
Atmosphere: 3
Food: 1
Service: 2
The staff was super sweet. It was exactly what I needed after a terrible week. The food was good and warm. This is the Zaxby's location to go to!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
I always like Zaxby's... this store was friendly, efficient , store was clean even though late afternoon rush .
Atmosphere: 4
Food: 4
Service: 4