Order was wrong, forgot our fries... excited to try the new Chizza... easy right? Chicken, marinara, mozzarella, and pepperonis... WRONG... BBQ sauce instead of marinara, cheese was barely melted, pepperonis were cheap tasting AND I was missing part of the chicken... both orders were wrong, fries were WAYYYY too salty... Best thing about the entire meal was the drink... sad...
mitchell strong
Chicken is old and very
Atmosphere: 3
Food: 3
Service: 3
Justin Carr Myatt
Been here a few times now. Every time I've visited I've been through the drive through. The service has been quick and there has been no longer than a few minutes of a wait. Might I also mention that the people are quite friendly. All in all I give KFC 4 stars.Parking: Tons of parking.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mac & Cheese, Fried Chicken, Popcorn Nuggets Combo, Mashed Potatoes & Gravy, Breast & Wing Combo, Kentucky Fried Wings Combo, Tenders Fill Up 3 PC, A La Carte Wing, A La Carte Breast
Ryan Snuverink
They close at 10. God forbid you want fries dont order any. It is 5 oclock always a half hour plus wait they never have any ready they will only cook what you order when your order. Aint nothin fast bout this food get rid of the drive thru.
Atmosphere: 1
Food: 5
Service: 1
Tyrone C
Great chicken ? ? ? And service and fast!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Knikon79
I tried the new spicy wings and loved them, but like so many things in restaurants now, they are only available for a limited time. I thought that they would be sticking around at a higher price point, but I was told by someone who works there that they would be going away at the end of the month. I guess after this month, I will be eating at KFC a lot less often. These restaurants think that "limited time" items greatly improve their business. Maybe that is true, I do not have access to those numbers, or maybe it is a supply chain issue, but in my case, it makes me want to eat there less.People are creatures of habit, and constantly changing your menu will only succeed in attracting a new audience for a short period of time instead of long-term customer retention, which should be the goal of every business.
Atmosphere: 4
Food: 5
Service: 5
Brian Bright
It’s a shame there isn’t an option for 0 stars, I definitely wouldn’t even give 1 star to this restaurant.30 minutes after ordering on your app, I get to the campbellsville Ky KFC. They said it wasn’t ready yet, they’d been busy with the drive through. 1 car in the drive through and 2 other customers. I asked why my order was showing complete 29:14, flashing. The 2 women working said they didn’t know.Then when asked when I get the following excuses, which contradicted each other…1) drive through was busy2) the order on the front screen didn’t “go to the back” so they didn’t know about it.3) they didn’t know why it was flashing complete4) they were out of dark meat (a wing flipped out when the manager (she called herself that) or team lead (the other lady called her that) SLAMMED the warmer/oven door and stormed out to call someone, not sure who.At this point I asked for a refund. McDonald’s can give a refund even when order purchased on the app. They said they couldn’t refund, yet couldn’t provide my meal.I’m currently disputing the $39.74 charge on my debit card for a meal I never received. The most alarming part of the entire experience is the manager/team lead SLAMMING the door of the oven and the lady behind the counter walking out, not once but twice. Left the register unattended, with 2 other customers waiting.
Atmosphere: 1
Food: 1
Service: 1
April Helm
One of the best KFC's I've ever been to the food place as great the restaurant was clean and the staff was super nice ?!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
Stephanie Travis
This location is the so slow. It's nearly impossible to get food here without waiting 45 minutes to an hour!It's completely unreal!!So if you want to eat before you die from hunger, I highly recommend going somewhere else!!!By the way, the food finally came after waiting an hour and 10 minutes!
Service: 1
jeremy holt
The food and service were great, it did take about 10 mins to get my food (walk-in order)to go, however it was still a pleasant experience.Parking: Easy in and outWheelchair accessibility: Ramps, but no automatic doors. They do have accessible stalls in the men's room. I assume they do in the ladies room as well, but I did not venture in there to confirm. Lol
The food and service were great, it did take about 10 mins to get my food (walk-in order)to go, however it was still a pleasant experience.Parking: Easy in and outWheelchair accessibility: Ramps, but no automatic doors. They do have accessible stalls in the men's room. I assume they do in the ladies room as well, but I did not venture in there to confirm. Lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
Michael Perez
The service and food were excellent.
Atmosphere: 5
Food: 5
Service: 5
Jonathon hooker
At noon, lunchtime, I was informed only one of the two chicken varieties were ready; the original. OK that is my preference, but not a good look for the restaurant. I placed my order for a number one (2 piece chicken combo) and with tax my total was $8.23. And then I waited. And waited, and waited. Our party of 3 were the only people in the restaurant, and there was one car in the drive through. Since the chicken was already ready, as is the side of macaroni, I can only imagine the employees were rapidly making me a biscuit from scratch in the back of the kitchen... however, the building anticipation of this meal was anti- climatic when I received to two smallest pieces of chicken I have ever received from a restaurant. I've had more chicken in a 4 piece box of mcnuggets. By twice. For only $8 bucks folks. Hurry over and you can get this deal too.Parking: The parking was free.
Atmosphere: 2
Food: 2
Service: 3
Penny Miller
No Xtra crispy at 445pm really??? And the original recipe they just gave my fiance looked like it had been sitting for hours and hours
Atmosphere: 1
Food: 1
Service: 2
Codey Gambrel
This place really is a let down. I enjoy chicken from KFC but something about the chicken here its just bad it’s not like the other chains. I usually give it a new try every few months and each time has been a let down so far.
Order was wrong, forgot our fries... excited to try the new Chizza... easy right? Chicken, marinara, mozzarella, and pepperonis... WRONG... BBQ sauce instead of marinara, cheese was barely melted, pepperonis were cheap tasting AND I was missing part of the chicken... both orders were wrong, fries were WAYYYY too salty... Best thing about the entire meal was the drink... sad...
Chicken is old and very
Atmosphere: 3
Food: 3
Service: 3
Been here a few times now. Every time I've visited I've been through the drive through. The service has been quick and there has been no longer than a few minutes of a wait. Might I also mention that the people are quite friendly. All in all I give KFC 4 stars.Parking: Tons of parking.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mac & Cheese, Fried Chicken, Popcorn Nuggets Combo, Mashed Potatoes & Gravy, Breast & Wing Combo, Kentucky Fried Wings Combo, Tenders Fill Up 3 PC, A La Carte Wing, A La Carte Breast
They close at 10. God forbid you want fries dont order any. It is 5 oclock always a half hour plus wait they never have any ready they will only cook what you order when your order. Aint nothin fast bout this food get rid of the drive thru.
Atmosphere: 1
Food: 5
Service: 1
Great chicken ? ? ? And service and fast!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
I tried the new spicy wings and loved them, but like so many things in restaurants now, they are only available for a limited time. I thought that they would be sticking around at a higher price point, but I was told by someone who works there that they would be going away at the end of the month. I guess after this month, I will be eating at KFC a lot less often. These restaurants think that "limited time" items greatly improve their business. Maybe that is true, I do not have access to those numbers, or maybe it is a supply chain issue, but in my case, it makes me want to eat there less.People are creatures of habit, and constantly changing your menu will only succeed in attracting a new audience for a short period of time instead of long-term customer retention, which should be the goal of every business.
Atmosphere: 4
Food: 5
Service: 5
It’s a shame there isn’t an option for 0 stars, I definitely wouldn’t even give 1 star to this restaurant.30 minutes after ordering on your app, I get to the campbellsville Ky KFC. They said it wasn’t ready yet, they’d been busy with the drive through. 1 car in the drive through and 2 other customers. I asked why my order was showing complete 29:14, flashing. The 2 women working said they didn’t know.Then when asked when I get the following excuses, which contradicted each other…1) drive through was busy2) the order on the front screen didn’t “go to the back” so they didn’t know about it.3) they didn’t know why it was flashing complete4) they were out of dark meat (a wing flipped out when the manager (she called herself that) or team lead (the other lady called her that) SLAMMED the warmer/oven door and stormed out to call someone, not sure who.At this point I asked for a refund. McDonald’s can give a refund even when order purchased on the app. They said they couldn’t refund, yet couldn’t provide my meal.I’m currently disputing the $39.74 charge on my debit card for a meal I never received. The most alarming part of the entire experience is the manager/team lead SLAMMING the door of the oven and the lady behind the counter walking out, not once but twice. Left the register unattended, with 2 other customers waiting.
Atmosphere: 1
Food: 1
Service: 1
One of the best KFC's I've ever been to the food place as great the restaurant was clean and the staff was super nice ?!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
This location is the so slow. It's nearly impossible to get food here without waiting 45 minutes to an hour!It's completely unreal!!So if you want to eat before you die from hunger, I highly recommend going somewhere else!!!By the way, the food finally came after waiting an hour and 10 minutes!
Service: 1
The food and service were great, it did take about 10 mins to get my food (walk-in order)to go, however it was still a pleasant experience.Parking: Easy in and outWheelchair accessibility: Ramps, but no automatic doors. They do have accessible stalls in the men's room. I assume they do in the ladies room as well, but I did not venture in there to confirm. Lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
Restaurantji Recommends
The food and service were great, it did take about 10 mins to get my food (walk-in order)to go, however it was still a pleasant experience.Parking: Easy in and outWheelchair accessibility: Ramps, but no automatic doors. They do have accessible stalls in the men's room. I assume they do in the ladies room as well, but I did not venture in there to confirm. Lol
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes
The service and food were excellent.
Atmosphere: 5
Food: 5
Service: 5
At noon, lunchtime, I was informed only one of the two chicken varieties were ready; the original. OK that is my preference, but not a good look for the restaurant. I placed my order for a number one (2 piece chicken combo) and with tax my total was $8.23. And then I waited. And waited, and waited. Our party of 3 were the only people in the restaurant, and there was one car in the drive through. Since the chicken was already ready, as is the side of macaroni, I can only imagine the employees were rapidly making me a biscuit from scratch in the back of the kitchen... however, the building anticipation of this meal was anti- climatic when I received to two smallest pieces of chicken I have ever received from a restaurant. I've had more chicken in a 4 piece box of mcnuggets. By twice. For only $8 bucks folks. Hurry over and you can get this deal too.Parking: The parking was free.
Atmosphere: 2
Food: 2
Service: 3
No Xtra crispy at 445pm really??? And the original recipe they just gave my fiance looked like it had been sitting for hours and hours
Atmosphere: 1
Food: 1
Service: 2
This place really is a let down. I enjoy chicken from KFC but something about the chicken here its just bad it’s not like the other chains. I usually give it a new try every few months and each time has been a let down so far.
Atmosphere: 1
Food: 2
Service: 1