Staff not paying attention and order was wrong. It is too expensive to be missing half the order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Classic Roast Beef
gregory alford
Was okWheelchair accessibility: Sucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Robin Hoskins
Fastest Arby's I've been to in awhile. Drive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries w Cheese Sauce
Lonnie Clark
Very fast. Food was hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes
Karen Castle
The lady that took my order was efficient, polite, and kind and she also remembered everything in the order and wasn't skimpy with providing sauce packets. I don't even eat out as fast food places much anymore because the the quality and service has really gone down hill since the pandemic happened but I will continue to go to this Arby's location even of its a little out of my way, the food was fresh and it didn't look like it was thrown together hastily. My experience was 5 stars.
Stood at counter waiting on mobile order for 3 minutes without any acknowledgement from any worker - not even eye contact! Gentleman who brought my food to the pickup area made no eye contact and didn't greet or thank me. ? Time for a refresher course on Customer Service 101 for everyone! ?
Oof. Just moved my son into NKU this past week and thought I'd stop in for a sandwich. Now- I know fast food comes with its, "perils." It's not exactly known for its accuracy, cleanliness, or friendliness of staff. And I will say, for the most part, I accept that deal. I worked in food service in college, so I get it. But there's a line. Between, "yeah that's not ideal," and, "oh no, I'm never eating here again."And this Arby's jumped ALL THE WAY over that line, did a face plant in the dirt, sh*t their pants, then brushed their hands off on their shirt and said, "can I take your order?" (Metaphorically speaking, of course.4/5 employees did nothing wrong. They were normal, if unenthusiastic, fast food employees. But the guy working the prep line? He ruined it for the whole crew. During my 5 minute stay he:A. Leaned down with his bare forearms resting on the prep station...B. to stare at me and the senior citizen in line behind me. C. He tried to engage the other workers in convo while they were doing their jobs and...D. Everything he said was motherfucker this and motherfucker that...E. THEN he put on ONE GLOVE to make our sandwiches. And before you're like, "wow that's pretty cool he can do it one handed," HE USED BOTH HANDS. I watched in horror. Because you know, the prep counter is in FULL VIEW of the customer. I glanced at the woman behind me in line and she said, "yeahhh I'm not eating here."I had already paid for my order so I brought it home for my dogs. They gave it 4 stars, but their favorite snack is hot garbage, so...If you're going to go to this Arby's, (Arby's #5286) *do not* use the drive thru. Go in and watch them prepare your food. Maybe I caught them on a bad day. Maybe not. You'll want to know.
BitchyFont Girl
Dry crinkle cut fries AND roast beef! I do not know what is happening here. I will not return until I have forgotten this unappetizing meal. So very sad!
Never coming back to this one. Restaurant was absolutely filthy. Fruit flies all over the condiments dispenser and drink machine. Fries were over cooked. Just a very gross experience overall.
Atmosphere: 1
Food: 1
Service: 1
Nicole Cushingberry
The sandwich and blueberry lemonade were good, but the fries were greasy and not hot at all. I will not be going to this location again....just tired of not getting what I ordered.
Food: 2
Nicholas Henderson
Oh, Arby's, what an adventure we have embarked on together. This hallowed temple of roast beef, this sanctuary of the sandwich, is where I found myself on an average Tuesday, my belly grumbling louder than a lion at a vegan convention.Upon entering the establishment, the aroma of freshly sliced roast beef hung in the air like a tantalizing, meaty perfume. The cashier greeted me with the kind of enthusiasm usually reserved for long-lost relatives or people who happen to find forgotten $20 bills in old jeans.Now, when one journeys to the land of Arby's, there is but one item to order – the Classic Roast Beef Sandwich. Served up quicker than you can say "Where's the beef?", the sandwich arrived, nestled in its wrapper like a meaty newborn swaddled in a bread bun. The roast beef was piled high, casting a shadow on my tray as I unwrapped it with the respect such a mountain of meat deserved.The first bite was an experience, to say the least. The roast beef was soft, yet full of character, and the bun was as pillowy as a cloud (had I somehow ascended to meat heaven?). Every bite after that was a roller coaster of flavor, each one whispering sweet nothings to my taste buds. The signature Arby's Sauce added the extra zing, taking this humble sandwich from mere fast food fare to "amuse-bouche of the gods" status.But a meal at Arby's isn't complete without those curly fries, so curly you'd think they were auditioning for a role in Goldilocks. Crispy on the outside, tender on the inside, seasoned to perfection, those spiraling potatoes danced the waltz on my tongue. They were so delicious I had to fight the urge to propose marriage to them.Despite the culinary carnival, I had to dock a star because, well, the decor felt a bit like a throwback to my high school cafeteria, minus the moody teenagers and the pop quiz anxiety. Plus, there wasn't a live horsey in sight (perhaps they should consider that for future marketing strategies).All in all, Arby's is a haven for any sandwich enthusiast or curly fry aficionado. It's a place where you can embark on an epic fast-food odyssey and emerge victorious, with a full stomach and a sense of accomplishment. Arby's: you had me at "meat".Kid-friendliness: Lots of seats no sharp objectsParking: Good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Don Ball
I went in there with the wife and we got one of the special deals and the staff was really nice and polite and helped us out. The food was really good and it wasn't overcrowded with people and the atmosphere was good. They have a couple TVs in there for you to watch while you're dining in.Parking: There is a lot of parking area for you to park and dine inWheelchair accessibility: I did not see a ramp there but I believe if you go to the beginning of the parking lot because there is a handicap parking spot there you should be able to just ride your wheelchair there and just go down the sidewalk in the door.
Food cold.
Food: 1
Service: 3
Staff not paying attention and order was wrong. It is too expensive to be missing half the order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Classic Roast Beef
Was okWheelchair accessibility: Sucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Fastest Arby's I've been to in awhile. Drive
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries w Cheese Sauce
Very fast. Food was hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes
The lady that took my order was efficient, polite, and kind and she also remembered everything in the order and wasn't skimpy with providing sauce packets. I don't even eat out as fast food places much anymore because the the quality and service has really gone down hill since the pandemic happened but I will continue to go to this Arby's location even of its a little out of my way, the food was fresh and it didn't look like it was thrown together hastily. My experience was 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzerella Sticks, Beef 'N Cheddar, Curly Fries, Roast Beef
The place was really clean. Staff very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Stood at counter waiting on mobile order for 3 minutes without any acknowledgement from any worker - not even eye contact! Gentleman who brought my food to the pickup area made no eye contact and didn't greet or thank me. ? Time for a refresher course on Customer Service 101 for everyone! ?
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Buffalo Chicken Slider, Loaded Italian, Greek Gyro, Curly Fries
Oof. Just moved my son into NKU this past week and thought I'd stop in for a sandwich. Now- I know fast food comes with its, "perils." It's not exactly known for its accuracy, cleanliness, or friendliness of staff. And I will say, for the most part, I accept that deal. I worked in food service in college, so I get it. But there's a line. Between, "yeah that's not ideal," and, "oh no, I'm never eating here again."And this Arby's jumped ALL THE WAY over that line, did a face plant in the dirt, sh*t their pants, then brushed their hands off on their shirt and said, "can I take your order?" (Metaphorically speaking, of course.4/5 employees did nothing wrong. They were normal, if unenthusiastic, fast food employees. But the guy working the prep line? He ruined it for the whole crew. During my 5 minute stay he:A. Leaned down with his bare forearms resting on the prep station...B. to stare at me and the senior citizen in line behind me. C. He tried to engage the other workers in convo while they were doing their jobs and...D. Everything he said was motherfucker this and motherfucker that...E. THEN he put on ONE GLOVE to make our sandwiches. And before you're like, "wow that's pretty cool he can do it one handed," HE USED BOTH HANDS. I watched in horror. Because you know, the prep counter is in FULL VIEW of the customer. I glanced at the woman behind me in line and she said, "yeahhh I'm not eating here."I had already paid for my order so I brought it home for my dogs. They gave it 4 stars, but their favorite snack is hot garbage, so...If you're going to go to this Arby's, (Arby's #5286) *do not* use the drive thru. Go in and watch them prepare your food. Maybe I caught them on a bad day. Maybe not. You'll want to know.
Dry crinkle cut fries AND roast beef! I do not know what is happening here. I will not return until I have forgotten this unappetizing meal. So very sad!
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Never coming back to this one. Restaurant was absolutely filthy. Fruit flies all over the condiments dispenser and drink machine. Fries were over cooked. Just a very gross experience overall.
Atmosphere: 1
Food: 1
Service: 1
The sandwich and blueberry lemonade were good, but the fries were greasy and not hot at all. I will not be going to this location again....just tired of not getting what I ordered.
Food: 2
Oh, Arby's, what an adventure we have embarked on together. This hallowed temple of roast beef, this sanctuary of the sandwich, is where I found myself on an average Tuesday, my belly grumbling louder than a lion at a vegan convention.Upon entering the establishment, the aroma of freshly sliced roast beef hung in the air like a tantalizing, meaty perfume. The cashier greeted me with the kind of enthusiasm usually reserved for long-lost relatives or people who happen to find forgotten $20 bills in old jeans.Now, when one journeys to the land of Arby's, there is but one item to order – the Classic Roast Beef Sandwich. Served up quicker than you can say "Where's the beef?", the sandwich arrived, nestled in its wrapper like a meaty newborn swaddled in a bread bun. The roast beef was piled high, casting a shadow on my tray as I unwrapped it with the respect such a mountain of meat deserved.The first bite was an experience, to say the least. The roast beef was soft, yet full of character, and the bun was as pillowy as a cloud (had I somehow ascended to meat heaven?). Every bite after that was a roller coaster of flavor, each one whispering sweet nothings to my taste buds. The signature Arby's Sauce added the extra zing, taking this humble sandwich from mere fast food fare to "amuse-bouche of the gods" status.But a meal at Arby's isn't complete without those curly fries, so curly you'd think they were auditioning for a role in Goldilocks. Crispy on the outside, tender on the inside, seasoned to perfection, those spiraling potatoes danced the waltz on my tongue. They were so delicious I had to fight the urge to propose marriage to them.Despite the culinary carnival, I had to dock a star because, well, the decor felt a bit like a throwback to my high school cafeteria, minus the moody teenagers and the pop quiz anxiety. Plus, there wasn't a live horsey in sight (perhaps they should consider that for future marketing strategies).All in all, Arby's is a haven for any sandwich enthusiast or curly fry aficionado. It's a place where you can embark on an epic fast-food odyssey and emerge victorious, with a full stomach and a sense of accomplishment. Arby's: you had me at "meat".Kid-friendliness: Lots of seats no sharp objectsParking: Good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
I went in there with the wife and we got one of the special deals and the staff was really nice and polite and helped us out. The food was really good and it wasn't overcrowded with people and the atmosphere was good. They have a couple TVs in there for you to watch while you're dining in.Parking: There is a lot of parking area for you to park and dine inWheelchair accessibility: I did not see a ramp there but I believe if you go to the beginning of the parking lot because there is a handicap parking spot there you should be able to just ride your wheelchair there and just go down the sidewalk in the door.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Arby
Great staff. Cheap food makes me happy!
Atmosphere: 2
Food: 3
Service: 4