Quite possibly the worst of the worst. The staff is ALWAYS rude, and the wait is insane-the food is so unremarkable for the attitude your inept staff has. I don’t see anyone leave that place happy. Sometimes I think it’s actually a hidden camera show, to show the worst service.
Richard Voigt
This has got to be the worse restaurant experience I've ever had. Manager screaming at her employees and giving delivery drivers hell I finally had to
Atmosphere: 1
Food: 1
Service: 1
Dale
Great pizza ? always.
Atmosphere: 4
Food: 5
Service: 5
Crystal Stewart
Last time they didn’t cut the pizza. This time the app said $43 after papa dough was used, when we went to pay it said $53. It was suppose to be delivery because it was free, now it was pick up. I was showing the girl the numbers weren’t adding up, and some other lady starts taking pictures of me. I was talking in a normal voice, no yelling, smart comments until this happened. Yes I made her delete my picture. Never again. Waiting in Snappy’s parking lot
Atmosphere: 1
Food: 1
Service: 1
Kathy Smith
3 large pizzas and 1 2-liter =$77. Way too expensive!!!!! Over priced!
Atmosphere: 3
Food: 3
Service: 2
F H
Pizza was terrible. The crust was burnt, for the price of pizza these days you'd expect it to be good but not from this location. Never buying pizza here
Atmosphere: 1
Food: 1
Service: 2
Cinstinna Karr
Waiting 2 hours on pizza. Hire more people!
Atmosphere: 1
Food: 4
Service: 1
Tori Webb
I did the order ahead and was going to meet the delivery driver down the road from my house because they refuse to come to my house,the delivery person was a door Dasher I waited for 30 minutes,so I called Papa John's and they said I had to call Door dash so I did and door dash said that the food was delivered but the place the place they described was not even close to me.Make sure it's not a door dash person that gets your food.will no longer be doing delivery,only carry out.They did offer me a refund hopefully I get it.
Service: 1
Beverly Brandenburg
The food was great! The lady that works there came up and ask my name went back to check the order and never came back to say it would be a few minutes or nothing. I stood there until Greg came and helped me they need a GM that can keep things in order. The same girl the time before this was just standing there and me waiting to be helped I stood there for 15 mins before I was helped and my order was sitting there the whole time.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chocolate Brownie
Bette B.
I called the store as we are traveling to our hotel. We have about an hour & I wanted to know how late I could order. (They close at 11) Mng told me they were 1.5 hours behind & told me to order now. We would've gotten to the hotel & not be able to eat dinner! Which would be bad!GREAT APP!! LOVE REWARDS!Kudos to the Mng at 785 E Cumberland Gap PkwyCorbin, KY 40701-2591
You guys should definitely give the GM a raise. Best GM and definitely a hard worker….
brandon swanner
Get my pizza from here often. My trip tonight was great. The guys working tonight were great! Great customer service and extremely nice guys! The pizza was great as well! Thanks!
Nonya Business
We get pizza here regularly. They always have done a good job. The lady manager and the older fellow work hard. Everyone there, every time I go in, is working hard. The pizza is good. Pizza Hut in London ought to take some lessons from them.
Tonya H.
If I can give this establishment as zero, I would every time I go into this location they say the order has already been picked up three times this month. I have went there and there's no food for my customer. I am DoorDash her and this company is losing Papa Johns, money and Doordash money, and making Doordash look bad. We care about our customers and getting the food to them on time. This is unacceptable. The dirtiest establishment I have ever laid my eyes on health department needs to investigate.
Quite possibly the worst of the worst. The staff is ALWAYS rude, and the wait is insane-the food is so unremarkable for the attitude your inept staff has. I don’t see anyone leave that place happy. Sometimes I think it’s actually a hidden camera show, to show the worst service.
This has got to be the worse restaurant experience I've ever had. Manager screaming at her employees and giving delivery drivers hell I finally had to
Atmosphere: 1
Food: 1
Service: 1
Great pizza ? always.
Atmosphere: 4
Food: 5
Service: 5
Last time they didn’t cut the pizza. This time the app said $43 after papa dough was used, when we went to pay it said $53. It was suppose to be delivery because it was free, now it was pick up. I was showing the girl the numbers weren’t adding up, and some other lady starts taking pictures of me. I was talking in a normal voice, no yelling, smart comments until this happened. Yes I made her delete my picture. Never again. Waiting in Snappy’s parking lot
Atmosphere: 1
Food: 1
Service: 1
3 large pizzas and 1 2-liter =$77. Way too expensive!!!!! Over priced!
Atmosphere: 3
Food: 3
Service: 2
Pizza was terrible. The crust was burnt, for the price of pizza these days you'd expect it to be good but not from this location. Never buying pizza here
Atmosphere: 1
Food: 1
Service: 2
Waiting 2 hours on pizza. Hire more people!
Atmosphere: 1
Food: 4
Service: 1
I did the order ahead and was going to meet the delivery driver down the road from my house because they refuse to come to my house,the delivery person was a door Dasher I waited for 30 minutes,so I called Papa John's and they said I had to call Door dash so I did and door dash said that the food was delivered but the place the place they described was not even close to me.Make sure it's not a door dash person that gets your food.will no longer be doing delivery,only carry out.They did offer me a refund hopefully I get it.
Service: 1
The food was great! The lady that works there came up and ask my name went back to check the order and never came back to say it would be a few minutes or nothing. I stood there until Greg came and helped me they need a GM that can keep things in order. The same girl the time before this was just standing there and me waiting to be helped I stood there for 15 mins before I was helped and my order was sitting there the whole time.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chocolate Brownie
I called the store as we are traveling to our hotel. We have about an hour & I wanted to know how late I could order. (They close at 11) Mng told me they were 1.5 hours behind & told me to order now. We would've gotten to the hotel & not be able to eat dinner! Which would be bad!GREAT APP!! LOVE REWARDS!Kudos to the Mng at 785 E Cumberland Gap PkwyCorbin, KY 40701-2591
Restaurantji Recommends
Best pizza ever!love their bread !
Atmosphere: 5
Food: 5
Service: 5
You guys should definitely give the GM a raise. Best GM and definitely a hard worker….
Get my pizza from here often. My trip tonight was great. The guys working tonight were great! Great customer service and extremely nice guys! The pizza was great as well! Thanks!
We get pizza here regularly. They always have done a good job. The lady manager and the older fellow work hard. Everyone there, every time I go in, is working hard. The pizza is good. Pizza Hut in London ought to take some lessons from them.
If I can give this establishment as zero, I would every time I go into this location they say the order has already been picked up three times this month. I have went there and there's no food for my customer. I am DoorDash her and this company is losing Papa Johns, money and Doordash money, and making Doordash look bad. We care about our customers and getting the food to them on time. This is unacceptable. The dirtiest establishment I have ever laid my eyes on health department needs to investigate.