Charlie Biggs Chicken

4147 Madison Pike, Covington
(859) 356-3558

Recent Reviews

Donielle W.

It's very convenient to have a gas station with decent food so close to my house. It's nice if I already have to stop for gas, to be able to pick up food there without having to make multiple stops because chances are if I'm picking up fast food I'm in a hurry. I have had their chicken, potato wedges, different flavors of wings, as well as other random sides. Everything is good except for some of the sauces for the wings. Different days they have different types of wings out. If you want something they don't have out you have to call ahead. I have never done that as any time I pick up food from there It's a spur of the moment decision. That being said I'm always happy when they have the pain buffalo hot wings. They are so good! Their potato wedges are also really good, and so are their Dips. I wish it were a little cheaper, but it isn't crazy high and it's convenient so I will buy it anyways.

Stephanie Doherty

The BEST CUSTOMER SERVICE around!! I always get my yoo-hoo shook just right before leaving!!

Debbie H.

Ordered for Christmas Eve. We had a big order, ready on time, and one of the employees took it to my car! Chicken was great!!! Service was excellent. Will definitely be back.

Steve Here

Nice to be able to call down and have meat sliced, cantaloupe cut up from time to time. Appreciate the fast service and their new menu items will have me down there for breakfast. And people shouldn't put a whole lot of weight into the negative reviews they have. They are surrounded by two rehabs and the detention center. They can't control their clientele but knowing the volume they do down there and having to tell some 'NO' must be a continual problem. For the years I've been heading there for the variety of items, they do well considering.

Shannon M.

This rating is based solely on the food because they got our order wrong. I ordered two 2 Piece Chicken Combos and received one correct order and one 4 Piece Chicken Tender. We ordered macaroni & cheese, mashed potatoes, and potato wedges as our sides. The fried chicken was good, but not exceptional. The macaroni & cheese was average. And the mashed potatoes were seemingly instant/ out of a box. Overall the food was okay, but the experience was not great.

Michaela Bee

POCs I wouldn’t spend my hard earned money there if I was you ! Staff is very rude and racist. I’ve given them multiple tries throughout the years Bc they are the closest store to my home , but everytime I go in there I feel uncomfortable. When this store first opened they had a rude man working the register and he ask me rude questions about my appearance and even said “I don’t know why you people put holes in your face”. Who is “you people “ for one ? & it’s none of his concern. Today was my last straw, not practicing social distancing , had people reaching over me as I’m checking out, i told the person they could wait and the very rude cashier told me to “watch it”. Like whaaaat? I miss the old owners . They had stale candy but ATLEAST THEY HAD GOOD CUSTOMER SERVICE .! Plus the chicken is bland , dry, and stale. DO NOT SHOP THERE .! Plus they don’t even have restroom for their customers . If you want some good chicken tenders Guthrie’s on highland ave has a bucket for $20. 25 tenders , and they don’t charge for sauce . Tenders are yummy.

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