Chipotle Mexican Grill

501 W 4th St, Covington
(859) 261-2476

Recent Reviews

Nate Lawson

It's always something at this location. Go to another location.

Atmosphere: 3

Food: 3

Service: 2

RA Walton

They upped their game today

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Bowl, Chips, Guacamole

Emily P.

I downloaded this whole app and made an account just to leave this review because I hate this chipotle so much. We got all the way home and found our bag of chips had literally 15 chips in it. We drove all the way back to get a new bag and they wouldn't give us a refund if we wanted a new bag of chips. This company used to give a full refund if you even frowned while eating, and they're nickel and diming over a bag of chips when we just want what we paid for initially after having to drive all the way back. They never listen when asking for light sour cream. They always do normal sour cream. This place is always disappointing and it's the worst. customer service ever.

Agent Lee

Burritos are always FAT!! Hot and delicious.. Fast service.. Very safe place as there are always police eating here!!!

Atmosphere: 5

Food: 5

Service: 5

City to Sticks

They give half portion of meat, and load it up with everything else.

Samantha Pearson

How are you out of cheese, black beans and gauc at 8 pm?

Atmosphere: 1

Food: 1

Service: 1

Erin Parks

Best Chipotle I've ever been to. They are friendly and consistent. When I do mobile orders, they always get it right, never forget anything, and it's the best tasting in the TriState. Everything is always perfect and fresh tasting. The vibes are good, too. Employees greet you. It's clean, and there's never anything crazy going on in there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl, Chips, Guacamole

Steven Sinnott

Food is on point per usual. Service is skimp. Ordered double meat got maybe half a regular portion. Skimp on the rice. Just didn’t fill the bowl. Sad

Atmosphere: 5

Food: 4

Service: 1

Addy Fessler

The worst chipotle of them all. Workers always have a horrible attitude, always out of stuff while they still have like 4 hours of

Atmosphere: 1

Food: 2

Service: 1

Eric Chase

It was fine. They kind of lost track of things when I cashed out, and forgot to give me my chips.

Atmosphere: 3

Food: 5

Service: 3

Megan

The people that work here barely give you any meat they don't even give you a full scoop of it. I love Chipotle but I was suggest going to a different

Food: 4

Service: 1

Jason Spears

Very dirty and rude employeess.

Atmosphere: 1

Food: 3

Service: 1

Steve Swartz

The food was good, pretty standard. Frustrating as this is the closest location to my home about a mile away and literally every occasion that we go they are missing at least an item or two. In this case missing chips tomato salsa and black beans. Coming from a vegetarian perspective when we order, missing three of the seven items that we typically order is frustrating. I wouldn't even leave a review if it weren't for the fact that it happens nearly every time we are there. The staff was fine and I'm assuming a gentleman who is a manager running the entire line by himself deserves a raise!

Atmosphere: 5

Food: 3

Service: 5

Mark Carlotta

Kudos to this location staying open until 11pm! I work service industry aswell and this is a lifesaver compared to all the other options.(all fast food)If you go there like me past 10pm you should tip these guys staying there late! Do the right thing.

Atmosphere: 5

Food: 5

Service: 5

Ronnie Conner

It was ok, the one poor guy was doing the whole line by himself. One cashier and a few people doing prep. When I was a manager I taught my employees to be versatile. Store was clean and will eat here or takeout again. With one other person helping, could of been a 5 star!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Guacamole

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