If you order online make sure you get what you asked for. They have forgotten cheese, condiments, napkins and straws in the past. Sometimes, they don't add enough meat meaning 3 or 4 slices.Parking: Tight location and they have a habit of asking you to pull forward and wait to bring your food.
The cashier which I’m pretty sure is the manager on site was rude as heck. Every single person she talked to including the elderly she had a horrible attitude towards. Learn to respect your customers lady!!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Tenders, Roast Beef
James Jones
Typically quick service and good food.
Atmosphere: 4
Food: 4
Service: 4
Karl Rose
I stopped going to Arby's after they got rid of my favorite side, Potato Cakes. I chose to stop for their fish sandwich. The fish sandwich was not good at all. I only ate two bites before removing the fish and eating an expensive ($5.49) cheese and tomato sandwich. This is my review. I am not interested in my money back or your generic response leading me to waste more time filling out surveys. My experiences personally lead me to drastically increase or decrease how often I visit your establishment. Generic responses make me feel as if this is more of a common response to your business dealings. Don't direct me to take more of my time to additionally fill out more surveys that has zero impact. Simply fix the issue which was clearly stated.
The ladies working during lunch to evening are very nice and social. Knowledgeable about the menu, especially for the kids menu. They were helpful when I had questions about how to save a couple dollars. It's had been years since I had been to Arby's, and it's pretty expensive now a days. However the food was really good. The curly fries were as good as I remember. The store is getting older, and the dining area reflects that. It's not dirty, in fact quite clean. However some of the tables and seats had some "damage from over the years" Im not knocking this store at all, and I hope it gets an update because I'm going to be back, and I want the store to do well.Kid-friendliness: The employees were friendly and sociable with my 4 year old. Let him order and made him feel like a big boy.
Food was HOT and good quality.The problem was when we were asked to pull forward, and they would bring the food out. After several minutes (7 to 10)...someone brought food out for the vehicle behind us.Then, a worker came out and apologized. They had lost our order and asked for a receipt we were never given. They retook our order. Still took 7 to 10 minutes. They did apologize several times and offered to get us a shake and/or cookie (which we appreciate).Once our food came out, they still did not have our sauces that we asked for each time they came out.It's very frustrating when you watch several vehicle leave behind you and you only ordered 1 sandwich and 5 chicken straps with fries.Arbys, you can do better.
A bit dated but still the same food that I always remember having over the years.
Atmosphere: 3
Food: 4
Service: 4
DanteSnow47s
Just a average Arby's not bad just a normal Arby's.
Atmosphere: 3
Food: 4
Service: 5
Denotra Robbins
I went to Arby’s in Crescent Springs Kentucky and I ordered a good burger 2 the price on the sign was 10.39 when it was time to cash out ,she said it was 11.86. I asked her how much it was because the sign said 10.39 and she told me that 11.19 plus tax for a total of 11.86 was the right price and then she proceeded to ignore me. Up date your signs if that not the correct price . The worker expect the manager was nice. The manager just ignored me about the price and was condescending. I won’t go back to this location this is the last negative experience I will have with this location.
If you order online make sure you get what you asked for. They have forgotten cheese, condiments, napkins and straws in the past. Sometimes, they don't add enough meat meaning 3 or 4 slices.Parking: Tight location and they have a habit of asking you to pull forward and wait to bring your food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef & Cheddar, Loaded Curly Fries, Roast Beef, Arby's Signature Sandwiches
The cashier which I’m pretty sure is the manager on site was rude as heck. Every single person she talked to including the elderly she had a horrible attitude towards. Learn to respect your customers lady!!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Tenders, Roast Beef
Typically quick service and good food.
Atmosphere: 4
Food: 4
Service: 4
I stopped going to Arby's after they got rid of my favorite side, Potato Cakes. I chose to stop for their fish sandwich. The fish sandwich was not good at all. I only ate two bites before removing the fish and eating an expensive ($5.49) cheese and tomato sandwich. This is my review. I am not interested in my money back or your generic response leading me to waste more time filling out surveys. My experiences personally lead me to drastically increase or decrease how often I visit your establishment. Generic responses make me feel as if this is more of a common response to your business dealings. Don't direct me to take more of my time to additionally fill out more surveys that has zero impact. Simply fix the issue which was clearly stated.
Food: 2
Service: 3
Recommended dishes: Potato Cakes
FOOD ALWAYS COLD..
Atmosphere: 3
Food: 1
Service: 4
My great experience was at Crescent Springs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar, Loaded Curly Fries, French Dip, Roast Beef
Sandwich was
Atmosphere: 4
Food: 4
Service: 4
Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
They have the heart at 65. Not a fan of eating with my coat on.
Atmosphere: 2
Food: 5
Service: 5
Food was very
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The ladies working during lunch to evening are very nice and social. Knowledgeable about the menu, especially for the kids menu. They were helpful when I had questions about how to save a couple dollars. It's had been years since I had been to Arby's, and it's pretty expensive now a days. However the food was really good. The curly fries were as good as I remember. The store is getting older, and the dining area reflects that. It's not dirty, in fact quite clean. However some of the tables and seats had some "damage from over the years" Im not knocking this store at all, and I hope it gets an update because I'm going to be back, and I want the store to do well.Kid-friendliness: The employees were friendly and sociable with my 4 year old. Let him order and made him feel like a big boy.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar, Chicken Tenders, Roast Beef
Food was HOT and good quality.The problem was when we were asked to pull forward, and they would bring the food out. After several minutes (7 to 10)...someone brought food out for the vehicle behind us.Then, a worker came out and apologized. They had lost our order and asked for a receipt we were never given. They retook our order. Still took 7 to 10 minutes. They did apologize several times and offered to get us a shake and/or cookie (which we appreciate).Once our food came out, they still did not have our sauces that we asked for each time they came out.It's very frustrating when you watch several vehicle leave behind you and you only ordered 1 sandwich and 5 chicken straps with fries.Arbys, you can do better.
Food: 4
Service: 1
Recommended dishes: Roast Beef & Cheddar, Chicken Tenders
A bit dated but still the same food that I always remember having over the years.
Atmosphere: 3
Food: 4
Service: 4
Just a average Arby's not bad just a normal Arby's.
Atmosphere: 3
Food: 4
Service: 5
I went to Arby’s in Crescent Springs Kentucky and I ordered a good burger 2 the price on the sign was 10.39 when it was time to cash out ,she said it was 11.86. I asked her how much it was because the sign said 10.39 and she told me that 11.19 plus tax for a total of 11.86 was the right price and then she proceeded to ignore me. Up date your signs if that not the correct price . The worker expect the manager was nice. The manager just ignored me about the price and was condescending. I won’t go back to this location this is the last negative experience I will have with this location.
Service: 1