Cold Stone Creamery

2817 Dixie Hwy, Crestview Hills
(859) 341-4430

Recent Reviews

Keith Piercy

Stopped in for a cold treat. Louis was amazing . You can tell he genuinely likes his job is very friendly and very knowledgeable of the product I definitely will be coming back

Corianne Barnes

Essex was polite, quick and welcoming tonight!

Atmosphere: 5

Food: 5

Service: 5

Trang Nguyen

thank you paige for making my and my friend’s ice cream. i got banana pudding on a brownie in a waffle bowl and it’s soooooo good. soft and creamy and delicious!! paige is very sweet (like the ice cream we’re eating) and made us feel comfortable and welcomed. also we came in at a really good time bc the waffle cup was just

Atmosphere: 5

Food: 5

Service: 5

Patti Burk

I have never felt so welcome anywhere. Paige helped me choose a cake. Personalized it for me. Gave feedback on what the best sellers were.Very impressive.

Atmosphere: 5

Food: 5

Service: 5

bruh moment

An employee was extremely rude to me while trying to order. It's a shame because I used to come here often. Not anymore :

Service: 1

Chris Hendy

My families go to spot!!! Ken is the best and always treats us like family.

Atmosphere: 5

Food: 5

Service: 5

Amy Hendy

Absolutely LOVE this place!! I Love the ice cream& the staff, specifically Ken!!! He goes above and beyond. My kids even adore him. Coldstone is ALWAYS my first pick for ice cream. Some of my friends call me an ice cream “snob” because I want Coldstone so often. And I will rarely go to other places. The ice cream is amazing& delicious. Keep up the great job, Ken& staff!! ???

Atmosphere: 5

Food: 5

Service: 5

Matthew Gomes

Ordered an Apple pie Al la cold stone. What I received was a melted soupy mess. I then asked if I could exchange it for something else. So I changed it to a Strawberry blonde. My wife had already paid for mine and her ice cream when the server informed me the strawberry was the Sam way. A melted soupy mess. At that point I was done with location. We didn’t even get a refund on what I didn’t get but already paid for. Very disappointed in this location.

Atmosphere: 3

Food: 1

Service: 3

Michael Luebbe

If you aren't diabetic you definitely will be after visiting here lol. A full compliment of sweet treats to satisfy your sweet tooth. Fast service and an ever changing flavor of the month.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Butter Cup Perfection

Lynn Jolly

Fantastic staff and fabulous ice cream! A winning combination and worth the trip to enjoy the best ice cream in town! They provide quick service and make the best pies for any occasion.Kid-friendliness: The staff is great with children and the glass cases allow them to see their treat as it's created.Wheelchair accessibility: It is wheelchair accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pie, Dark Chocolate Ice Cream

Kavita Upadhyay

Lovely and polite staff… the ice creams here are always a

Atmosphere: 5

Food: 5

Service: 5

Jennifer Casey

Delicious ice cream and a friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Butter Cup Perfection

David B.

Expensive. There was 2 of us my order was made really well. My girlfriend's order was not. She asked for 2 golden Oreos with her ice cream. When the person mixed it and I say mixed losely the Oreos were cut in half they were not cut into smaller bite size pieces like mine was. The quality of mine was great my girlfriends lacked any quality. Whoever made hers needs to be retrained.

Martin Grem

Slow and don’t care. Didn’t bother mixing, barely like the picture. Only good thing is it’s good ice cream and mix-ins.

Bart Pilarski

My daughter and I went in this evening. Place was packed line was lengthy. The service was amazing. The staff were all smiling and accommodating. Will definitely be back more often.

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