Chick-fil-A

8050 Mall Rd, Florence
(859) 594-4600

Recent Reviews

Richard Mills

Chic fila a is the best chicken place out there always good

Atmosphere: 5

Food: 5

Service: 5

Rick Burton

I ordered a sandwich meal at drive thru and was told to go wait in the parking lot and they would bring it out. Waited and waited. Had to leave to get to work.

Service: 1

Tom Lorimer

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

Meghan Kinman

Drive through is very inconvenient now. They have a specific line for mobile orders, instead of just asking if you have a mobile order and sending you through. Which would make more sense. Several cars went through this line on accident, including me, and they were asked to wait for everyone to go through that was combined from the two lines to go back around to the very end of the line, to get in the correct line. Awful set up.

Atmosphere: 1

Service: 1

Chris S

❤️?

Atmosphere: 5

Food: 5

Service: 5

WILLIAM NEHRING

Always great workers, every enjoyable experience

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sauce, Spicy Chicken Sandwich

Adam Cox

Great food and service, very friendly employees, highly recommend ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich Deluxe Meal, Spicy Chicken Sandwich Combo and Chicken Nuggets, Spicy Chicken Sandwich, Salads

Alisha Hicks

The food is mediocre at best

Atmosphere: 5

Food: 1

Service: 5

Alyssa Mahoney

I love the food an fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich and Waffle Fries

Jason Geiman

Chick-fil-A in Florence truly stands out, not just for its delicious menu, but remarkably for its exceptional customer service. From the moment you walk in, you're greeted with genuine smiles and an atmosphere that's both welcoming and warm. The staff here go above and beyond to ensure every visit is memorable, embodying the company's renowned commitment to hospitality.Whether you're here for a quick breakfast, a leisurely lunch, or dinner on the go, the service is consistently swift and friendly. The team's attention to detail and their eagerness to serve with a smile makes all the difference, setting this Chick-fil-A apart from others. It's evident that customer satisfaction is their top priority, and they execute this flawlessly, making each dining experience not just a meal, but a delightful encounter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich and Waffle Fries

Brandon Carr

One of the largest CFA's I've been to.Fantastic service as expected at this chain.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Biscuit

Felipe Diaz

Everything is very delicious and fresh.

Atmosphere: 5

Food: 5

Service: 5

Bob Frank

Walked from Costco while waiting on new tires and was looking forward to breakfast. I got there right at 10:30 and there was one customer in front of me. A manager came over to the very pleasant clerk and said no breakfast after this customer. I was the only other person in line so I asked very nicely if I could get breakfast and was refused. The manager was rude. I made it known I was very disappointed but the manager still refused to serve me breakfast. I hardly ever leave bad reviews you can see if you check my history but this really pissed me off. Thanks for ruining my day Chick-fil-A. I will not return to this location.

Atmosphere: 4

Food: 3

Service: 1

Tiana Adams

There is a delivery driver named Bob J. And honestly he needs a raise or something because when he delivers my order even at my last job he leaves a very positive note with each order and I feel that is so thoughtful and just taking that extra step to make sure someone has a good day and their order is good is just amazing to me. I appreciate him so much!

Service: 5

Donald Tyler

I had went back to the restaurant 2 redeem my "GOLD" ticket purchase an it wasn't as advertised......I bought extra items just 2 get them free as advertised but when I went 2 redeem my food I only got the sandwiches instead of the meals I bought. So the meals I bought I only got the sandwiches 4 free. So I had 2 pay extra for the sides & drinks.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Chicken Deluxe, Spicy Chicken Sandwich Deluxe Meal, Chicken Sandwich and Waffle Fries, Pepper Jack Cheese, Chick-Fil-A Nuggets, Salads

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