Chipotle Mexican Grill

7516 Mall Rd, Florence
(859) 282-7715

Recent Reviews

Charlie Roberts

Typical Chipotle, good food served hot and generous serving

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Steak Bowl, Chicken Burrito Bowl, Chips and Guacamole, Smoked Brisket Burrito, Taco, Garlic Guajillo Double Steak Bowl

John Jones

The Mexican lady that works at this chipotle is so mean, she gives dirty looks to customers, and she’s so greedy with the portions every time I come in. She is only nice to Mexican customers and I witnessed this for myself when she stuffed one bowl for a Mexican customer. Besides her, everyone else in there is so nice. If it wasn’t for her, this chipotle would’ve been 5 star.

Liam Barnett

Took a girl here the other day and they were out of chicken so we had to wait. I got barbacoa and finished my whole burrito before she could even order. As someone who works in a kitchen, I don’t understand how this even happens. If you are running low on an item, you prep more of it, end of story. It seemed like everyone working there were kids who didn’t care to do their job well. Other than that the food was good.

Michael

Interesting

Atmosphere: 2

Food: 1

Service: 2

Brandon Heisler

Sat, March 9, evening shift. Whoever was on line helping us was a complete jerk, literally argued with us over a question we had about the meat. Besides that, food is decent, although you can tell most items were cooked and left in the warmer too long, dry.

Atmosphere: 3

Food: 3

Service: 1

Danielle Hughes

My daughter and I came here yesterday after we unfortunately bought 2 very nasty, odd tasting bowls from the Turfway location, which we immediately threw away.Still needing lunch, I was hesitant to go for round 2 at any Chipotle, but she was very persistent so we came to this location.I have to say everything was perfect! The employees were very kind, the store was extremely clean and our bowls tasted amazing!Keep up the great work!

Jake Vest

I ordered a burrito, and they gave me a bowl. So I waited an hour just to get something I didn’t even order like what.

Chris H (C30CJ)

I had gotten my meal to go. The service this particular evening was terrible. The quality of the food was awful. Brown guacamole. After I got home to open my container to eat. I couldn't even eat it. I couldn't bear the thought of food poisoning.

Atmosphere: 3

Food: 1

Service: 1

Dre Street

Best Chipotle on everything! Never too crowded, service is great and fast. Food always fresh and hot! My favorite Chipotle in all of America!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl, Smoked Brisket Burrito, Chicken Bowl, Taco

Alisha Hicks

Absolutely loved this place good food fast service and excellent customer service!

Atmosphere: 5

Food: 5

Service: 5

Matthew Carter

Food has improved exponentially and staff is very easy on the eyes if you know what I mean. Especially the tall one.

Atmosphere: 5

Food: 5

Service: 5

Sankar Bhattacharjee

All r

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl

Lawrence Valdez

Great

Atmosphere: 2

Food: 5

Service: 5

Angelina Picone

went through the line the other day. Devin was incredibly helpful and very kind. will absolutely be

Atmosphere: 5

Food: 5

Service: 5

Zion Opperman

Burrito ? Burrito rolling ?

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