My sister and I came to this restaurant for lunch around 1:30pm... right when we walk in the guy (Bray) at the front is literally checking us out, eyeing us and being creepy... asks us if we want a "choose 3"? (I'll let you guess what that means..... as in a threesome?) Asks for my sisters name and has hit on her multiple times when she comes in because this restaurant is close to her SCHOOL!!! it made her so uncomfortable and me as well. He proceeds to flirt with me and her and awkwardly takes our order while flirting with us. I am having none of it. I have worked in food service for 8 years and this is one of my most awkward uncomfortable interactions. I will NOT be coming back here or letting my sister come here anymore. I saw a female worker heading to the bathroom and confided in her about our experience she said this isn't the FIRST time she's heard stuff like this happening to females who come in. I am absolutely disgusted that we're encouraging or employing people who keep up this behavior. The female employee was very kind to give us his name and apologized for the interaction I appreciate her being so understanding and apologetic.
Nick Mayer
Fast friendly service every time, didn't realize this location existed In Florence.
Atmosphere: 4
Food: 5
Service: 4
Mike Robbins (Adventures With Mike)
First time at this location. Busy Saturday lunch so the service was a tad slow but very good food and clean dining room. I had the King Club sandwich with was delicious and very filling. The sweet tea was really good!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: King Club Sandwich, King Club
Jean Siekman
1/2 Cuban sub and 1/2 Spud w Bacon, cheese, etc. Very good.
Atmosphere: 5
Food: 5
Service: 5
Diane Fogel
I'd never been before, but it was a good experience. Food was tasty, counter staff was friendly and helpful. Diverse meal offerings. Food came quickly and was delivered to our table. Waitress checked frequently to see if everything was ok. Offered to refill it drinks. Free parking. Located near highway.
Atmosphere: 5
Food: 5
Service: 5
Bonne Spencer
Just had carryout side orders of mac&cheese and steamed broccoli for lunch. PLEASE TAKE AWAY THE SALT SHAKER FROM THE PERSON IN THE KITCHEN WHO IS POURING EXCESSIVE AMOUNTS OF SALT ALL OVER THE FOOD!!!!! The mac&cheese was so overly salted that it was inedible. The broccoli wasn't much better. Only a few pinches of salt are needed to enhance the flavor of food.
Food: 1
Angel Isbell
Fist time at this location, but we absolutely love McAlisters . I got the harvest chicken sandwich, and my husband got the Chipotle chicken bacon potato with a side of mac and cheese. Both were awesome, definitely a go-to. The restaurant was super clean, not busy at all. The customer service was awesome as well. We definitely will be back.Wheelchair accessibility: Yes, it is easy to access the building.
Atmosphere: 5
Food: 5
Service: 5
Angel G I.
Highly recommend this spot. The food was awesome, as always. It's been a while since we had been here. I had the harvest chicken sandwich, and my husband had a Chipotle chicken bacon potato. Both were amazing and filling as well. The customer service was awesome as well. Super nice, and the food came out quickly. The restaurant itself was super clean as well.
Sara Catherine
The staff here are so friendly and food always tastes delicious!
Atmosphere: 5
Food: 5
Service: 5
Kathy Driscoll
Always polite, great food, comfortable seating. A little pricey. But worth
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich, The Italian, The New Yorker
Recommended dishes: King Club Sandwich, Potato Salad, French Dip, The Italian, Salads, Grilled Chicken
John K
Ordered the French Dip and Mac and Cheese. Both were excellent. I would definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Grilled Chicken
Chel
Thanks for the soup you clearly just topped off with water instead of making a new batch. Been coming here for a while and never had soup as terrible as the one they packed up in my order today. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Sammi Moore
Friendly and easy going staff. I was having a really bad day and the staff member was patient while I stumbled over the menu. I've worked almost everyday for weeks and the customer service I received made me feel a little better. I always get the cesear salad as it is my favorite. Seems like they have a really great staff this holiday season.
Atmosphere: 4
Food: 4
Service: 5
Karen Kenney
Location was busy, it was a Friday night 10 days before Christmas. One cashier, and he was smoothly handling the incoming crowd. Didn't seem rushed and was very friendly.We got our food to go. The wait was not long, the food was well made and tasted great.Will definitely be back.
My sister and I came to this restaurant for lunch around 1:30pm... right when we walk in the guy (Bray) at the front is literally checking us out, eyeing us and being creepy... asks us if we want a "choose 3"? (I'll let you guess what that means..... as in a threesome?) Asks for my sisters name and has hit on her multiple times when she comes in because this restaurant is close to her SCHOOL!!! it made her so uncomfortable and me as well. He proceeds to flirt with me and her and awkwardly takes our order while flirting with us. I am having none of it. I have worked in food service for 8 years and this is one of my most awkward uncomfortable interactions. I will NOT be coming back here or letting my sister come here anymore. I saw a female worker heading to the bathroom and confided in her about our experience she said this isn't the FIRST time she's heard stuff like this happening to females who come in. I am absolutely disgusted that we're encouraging or employing people who keep up this behavior. The female employee was very kind to give us his name and apologized for the interaction I appreciate her being so understanding and apologetic.
Fast friendly service every time, didn't realize this location existed In Florence.
Atmosphere: 4
Food: 5
Service: 4
First time at this location. Busy Saturday lunch so the service was a tad slow but very good food and clean dining room. I had the King Club sandwich with was delicious and very filling. The sweet tea was really good!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: King Club Sandwich, King Club
1/2 Cuban sub and 1/2 Spud w Bacon, cheese, etc. Very good.
Atmosphere: 5
Food: 5
Service: 5
I'd never been before, but it was a good experience. Food was tasty, counter staff was friendly and helpful. Diverse meal offerings. Food came quickly and was delivered to our table. Waitress checked frequently to see if everything was ok. Offered to refill it drinks. Free parking. Located near highway.
Atmosphere: 5
Food: 5
Service: 5
Just had carryout side orders of mac&cheese and steamed broccoli for lunch. PLEASE TAKE AWAY THE SALT SHAKER FROM THE PERSON IN THE KITCHEN WHO IS POURING EXCESSIVE AMOUNTS OF SALT ALL OVER THE FOOD!!!!! The mac&cheese was so overly salted that it was inedible. The broccoli wasn't much better. Only a few pinches of salt are needed to enhance the flavor of food.
Food: 1
Fist time at this location, but we absolutely love McAlisters . I got the harvest chicken sandwich, and my husband got the Chipotle chicken bacon potato with a side of mac and cheese. Both were awesome, definitely a go-to. The restaurant was super clean, not busy at all. The customer service was awesome as well. We definitely will be back.Wheelchair accessibility: Yes, it is easy to access the building.
Atmosphere: 5
Food: 5
Service: 5
Highly recommend this spot. The food was awesome, as always. It's been a while since we had been here. I had the harvest chicken sandwich, and my husband had a Chipotle chicken bacon potato. Both were amazing and filling as well. The customer service was awesome as well. Super nice, and the food came out quickly. The restaurant itself was super clean as well.
The staff here are so friendly and food always tastes delicious!
Atmosphere: 5
Food: 5
Service: 5
Always polite, great food, comfortable seating. A little pricey. But worth
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich, The Italian, The New Yorker
Restaurantji Recommends
Great place one of my favorite ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Club Sandwich, Potato Salad, French Dip, The Italian, Salads, Grilled Chicken
Ordered the French Dip and Mac and Cheese. Both were excellent. I would definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Grilled Chicken
Thanks for the soup you clearly just topped off with water instead of making a new batch. Been coming here for a while and never had soup as terrible as the one they packed up in my order today. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Friendly and easy going staff. I was having a really bad day and the staff member was patient while I stumbled over the menu. I've worked almost everyday for weeks and the customer service I received made me feel a little better. I always get the cesear salad as it is my favorite. Seems like they have a really great staff this holiday season.
Atmosphere: 4
Food: 4
Service: 5
Location was busy, it was a Friday night 10 days before Christmas. One cashier, and he was smoothly handling the incoming crowd. Didn't seem rushed and was very friendly.We got our food to go. The wait was not long, the food was well made and tasted great.Will definitely be back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: McAlister's Club