McDonald's

5985 Centennial Cir, Florence
(859) 647-7111

Recent Reviews

Fitzgerald F

Went there and informed them I’d be patient and wait for fresh hot food. Waited 8 minutes to get stale cold food. Went back and the manager wants to argue with me about how fresh my food was, very unprofessional and oblivious. Got part of my order and the nuggets are still cold and served with a busted condiment cup as shown in the picture. Horrible experience, horrible staff, horrible food.

Atmosphere: 1

Food: 1

Service: 1

Natasha Cloum

Worst experience I have ever had at a McDonald’s. Placed a mobile order and waited almost 20 minutes to get to the second window, just to be told our food wasn’t ready yet. Then when we get handed the food we figured since the fries were hot they were fresh. They were stale like they had been dropped back in the fryer to be heated back up after sitting under a heat lamp. Cherry on top was neither of my sandwiches were right. Complete opposite of what I ordered.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Luke

The food was good. Typical McDonald's breakfast. However, always asked to pull into a spot to wait for small, simple orders without any special requests.

Atmosphere: 2

Food: 3

Service: 3

Darryl Coleman

Stopped on my lunch break so I didn't have time to sit down and eat but it was very fast. I think I was waited maybe 5 minutes maximum. Felt like I was there. Maybe 4 minutes. My order was taken by a AI. I didn't have to repeat myself. Everything was correct. Ly displayed on the screen and the drive-through attendance who handed me my food. We're very friendly and quick or like I can say is good job. Thank you and the food is great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Judy Spencer

They could not get an order right if their life depended on it. Asking for ketchup was such a burden to them.

Atmosphere: 1

Food: 1

Service: 1

Candice Saylor

Fastest service I've ever received.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich

Kenneth Marshall

McDonald's always has the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Filet-O-Fish

Khaos J

Super rude drive through crew and way shifty managers. Won't b back to this

Atmosphere: 1

Food: 2

Service: 1

Melodie Pettyjohn

Ordered delivery and didn't receive half of my order.

Atmosphere: 3

Food: 2

Service: 2

Leroy Warnke

Best early crew

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, Hamburger, Cheeseburger, Mcmuffin, Mushroom Melt

David Young

Worst ever waited in front of restaurant 10 minutes for cold food will not be going back here it was there last

Atmosphere: 1

Food: 1

Service: 1

B. Ikinci

I threw the fileofish away because it smelled!

Atmosphere: 1

Food: 1

Service: 1

robert hopson

Came through the drive threw, and I got some fries a few minutes ago. Asked for my recpeit, and the guy shut the window in my face.My fries were pretty cold and terrible. And to top it off. I didn't even want fries. I wanted a mcflurry. But of course, it's not working.Pretty terrible experience. You'd think you could at least get good fries, but you'd be wrong.

Atmosphere: 1

Food: 1

Service: 1

Scott Weisgerber

Ordered the Kerwin Frost Big Box on the inside kiosk. Employee calls out my order, but it was in a bag. Told her I ordered the box to which she replies we don't have any more boxes. I looked inside the bag to see if the figure was in there and there was no figure. I asked if they were out of the figures as well, and she replied yes, we're out of both. There was no apology or offering of price difference.On a positive note the food came out fast and hot.

Atmosphere: 4

Food: 5

Service: 1

JoAnn Fox

Not enough

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac

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