What is actually wrong with this place. Workers are rude, food is WAY overpriced for the portions. And to top it all off IT GAVE ME FOOD POISONING. Could literally not be worse. Shut it
Atmosphere: 1
Food: 1
Service: 1
Raven Town
They took 45 minutes to make one sandwich, let another person take the order on accident and got pissy when I asked for them to remake it.
Food: 3
Service: 1
meme
Only b/c the old lady deserves it. She needs another job elsewhere or just need to know how to be POLITE w/ Everyone.. not just certain color. Do better next time
Atmosphere: 3
Food: 3
Service: 1
Christina 456
They need to season their meat when they cook the steak. I have been here so many times and every time they have this older woman cooking and she is so sweet but she never seasons the beef and it’s super dry.
Atmosphere: 5
Food: 1
Service: 5
King Williams
Maria was very nasty attitude horrible customer service I can’t order a simple Philly steak without her attitude she ask me what I’m here to order for after I gave my order she had a smart attitude keep running her mouth at me after I told her I don’t have time to fuss while getting my meal ?
Atmosphere: 1
Food: 1
Service: 1
Wes S
Worst cheese steak I've ever had.
Atmosphere: 3
Food: 1
Service: 3
Dr J A Williams
Since when did y’all put French Fries in a Drinking Cup.
Atmosphere: 5
Food: 1
Service: 3
Ricketa Patterson
Food was trash. I felt like I was eating a water sandwich. The onions had no taste, nothing did. It tasted like everything had been soaked in water. The most flavor I got from my order was the ketchup packets for the fries. I wouldn’t dare go back.
Food: 1
Recommended dishes: Philly Cheese Steak, French Fries
Mohammad K
Literally stood in line for 30 minutes just for the cashier to say that it’s cash only because she cannot get into the system. How do you have 4 employees but none of them can access the one system used to pay for the service. Trash.
Rosa & Jason Caviness
So I normally love eating here but the last 4 times I have tried to order, I have had employees roll their eyes at me, when I tell them I have deadly food allergies and the grill need to be cleaned before my food is made. I have just stop ordering food here. One employee said ‘I bet you really don’t have food allergies. You’re just being difficult. I carry an epi-pen for and medical alert bracelet. So I just walked away, I can’t deal with rude people. Will not be going back to Charley’s ever again.Dietary restrictions: They definitely have an issue with accommodating food allergies and dietary restrictions.
Tried to pick up a door dash order. 7 minutes after the order was supposed to be completed they finally acknowledged me. Told me that they didn’t have my order. I had to wait through door dash’s customer service to get my money back. Staff cannot handle the workload at this location.
Manuel Espinosa
Disrespectful people tending to restaurant Monday 9th @ 1:30 pm. Playing around while we were waiting to get our order taken. Food is good service not.
Atmosphere: 1
Food: 5
Service: 1
Bailey Gray
Hours online are incorrect, workers are consistently rude and have no care as to how you request your sandwich to be made.
Cass Anderson
Shouldn’t even get a star. One lady working behind the counter was absolutely rude and awful. Food was cold and waited over 30 minutes when others would order then leave right away
The Lovely Leigha
Just letting people of color to avoid this location. I sent my husband to pickup food for our family.He was greeted with an attitude.He tells them hes there to pickup my order tells them my name,oh that's not enough we need to see the order #,he shows them,oh no it needs to be the email,okay no problem shows them,and is still hesitant..oh well ???idk? and then made to feel like he is TRYING TO STEAL food and talked down to.My husband steps to the side calls me to inform me of the situation while trying to figure out what the big deal is. A white man steps up instantly greeded.next says the name for Pickup oh hello sir heres your order providing no proof whatsoever of purchase!My husband in shock says why was this man served and not required proof?OH WE KNOW HIM? very unfortunate situation..FT CAMPBELL location do better.
What is actually wrong with this place. Workers are rude, food is WAY overpriced for the portions. And to top it all off IT GAVE ME FOOD POISONING. Could literally not be worse. Shut it
Atmosphere: 1
Food: 1
Service: 1
They took 45 minutes to make one sandwich, let another person take the order on accident and got pissy when I asked for them to remake it.
Food: 3
Service: 1
Only b/c the old lady deserves it. She needs another job elsewhere or just need to know how to be POLITE w/ Everyone.. not just certain color. Do better next time
Atmosphere: 3
Food: 3
Service: 1
They need to season their meat when they cook the steak. I have been here so many times and every time they have this older woman cooking and she is so sweet but she never seasons the beef and it’s super dry.
Atmosphere: 5
Food: 1
Service: 5
Maria was very nasty attitude horrible customer service I can’t order a simple Philly steak without her attitude she ask me what I’m here to order for after I gave my order she had a smart attitude keep running her mouth at me after I told her I don’t have time to fuss while getting my meal ?
Atmosphere: 1
Food: 1
Service: 1
Worst cheese steak I've ever had.
Atmosphere: 3
Food: 1
Service: 3
Since when did y’all put French Fries in a Drinking Cup.
Atmosphere: 5
Food: 1
Service: 3
Food was trash. I felt like I was eating a water sandwich. The onions had no taste, nothing did. It tasted like everything had been soaked in water. The most flavor I got from my order was the ketchup packets for the fries. I wouldn’t dare go back.
Food: 1
Recommended dishes: Philly Cheese Steak, French Fries
Literally stood in line for 30 minutes just for the cashier to say that it’s cash only because she cannot get into the system. How do you have 4 employees but none of them can access the one system used to pay for the service. Trash.
So I normally love eating here but the last 4 times I have tried to order, I have had employees roll their eyes at me, when I tell them I have deadly food allergies and the grill need to be cleaned before my food is made. I have just stop ordering food here. One employee said ‘I bet you really don’t have food allergies. You’re just being difficult. I carry an epi-pen for and medical alert bracelet. So I just walked away, I can’t deal with rude people. Will not be going back to Charley’s ever again.Dietary restrictions: They definitely have an issue with accommodating food allergies and dietary restrictions.
Restaurantji Recommends
Tried to pick up a door dash order. 7 minutes after the order was supposed to be completed they finally acknowledged me. Told me that they didn’t have my order. I had to wait through door dash’s customer service to get my money back. Staff cannot handle the workload at this location.
Disrespectful people tending to restaurant Monday 9th @ 1:30 pm. Playing around while we were waiting to get our order taken. Food is good service not.
Atmosphere: 1
Food: 5
Service: 1
Hours online are incorrect, workers are consistently rude and have no care as to how you request your sandwich to be made.
Shouldn’t even get a star. One lady working behind the counter was absolutely rude and awful. Food was cold and waited over 30 minutes when others would order then leave right away
Just letting people of color to avoid this location. I sent my husband to pickup food for our family.He was greeted with an attitude.He tells them hes there to pickup my order tells them my name,oh that's not enough we need to see the order #,he shows them,oh no it needs to be the email,okay no problem shows them,and is still hesitant..oh well ???idk? and then made to feel like he is TRYING TO STEAL food and talked down to.My husband steps to the side calls me to inform me of the situation while trying to figure out what the big deal is. A white man steps up instantly greeded.next says the name for Pickup oh hello sir heres your order providing no proof whatsoever of purchase!My husband in shock says why was this man served and not required proof?OH WE KNOW HIM? very unfortunate situation..FT CAMPBELL location do better.