Friendly helpful staff. Clean! Prices are appropriate/fair. Will stop in again.
Atmosphere: 5
Food: 5
Service: 5
Robert Smith
One of if not the best coffee barista bars around. Coffee is always brewed to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Havarti Bagel
Ava Herms
I'm a long time customer of Biggby and the Fort Mitchell location is by far my favorite! In additon to the great service, I am always very impressed with their professionalism and their hospitality. The great staff and coffee keep me coming back ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid
Mac Denton
Don't go to fort Mitchell's biggsbys they are very disrespectful they won't make your order if you have credits in there store. They were very disrespectful to my mother in law. They refused to give her what she order and the manager refused to fix it. And they will not remake anything if order was wrong they will come off rude. My fiance got very sick from the food being out all day and same for the coffee we had to take him to the hospital comes to find out he has staphylococcus aureus. If you don't get that fixed fast it can cause a dangerous illness. I would suggest not to go there you could probably in up in the hospital plz be careful!!! @biggsby Coffee
Atmosphere: 1
Food: 1
Service: 1
Michael Gross
Biggby coffee renovation successAs a self-proclaimed foodie and coffee enthusiast, I couldn't pass up the opportunity to visit the newly reopened Biggby Coffee in Ft. Mitchell. Having been a fan of this establishment in the past, I was eager to see what improvements had been made during their grand reopening. I'm delighted to say that my experience was a truly positive one.First and foremost, the service at Biggby Coffee was outstanding. The staff was not only welcoming but genuinely friendly and attentive. From the moment I stepped through the door, I was greeted with warm smiles and a genuine eagerness to assist. It's clear that customer satisfaction is a top priority here, and the staff's enthusiasm added an extra touch to my overall experience.The interior of the café had received a much-needed facelift. The new floors and furniture were not only aesthetically pleasing but also exceptionally clean. The moment I walked in, I was struck by the fresh and inviting atmosphere. The updated interior contributed to a comfortable and relaxing environment, making it the perfect place to unwind or catch up with friends.One of the highlights of the newly renovated Biggby Coffee was the addition of new monitors displaying the menu items. This technological enhancement not only made it easier to navigate through the extensive drink options but also added a modern touch to the overall experience. The menu was clearly displayed, making it simple to choose from the wide range of delicious beverages and snacks they offer.Of course, despite the updates, one thing remained consistent: the quality of their drinks and the level of service. I ordered my usual favorite, Lisa’s Luscious which is a latte with white chocolate and raspberry , and it was as delightful as ever. The barista skillfully crafted a perfectly balanced blend of espresso and velvety white chocolate , resulting in a rich and satisfying beverage. The attention to detail and commitment to excellence truly shone through.The grand reopening of Biggby Coffee in Ft. Mitchell was a resounding success. The combination of great service, a clean and modern interior, and the same exceptional drinks made for an unforgettable experience. Whether you're in need of a morning pick-me-up or a cozy spot to relax, Biggby Coffee is definitely worth a visit. I will certainly be returning to indulge in their delectable offerings and enjoy their warm and friendly atmosphere once again.
Atmosphere: 5
Food: 5
Service: 5
Bryan “Slick K” Keller
Dixie highway location is amazing! Everybody so helpful. Even during their rehab they were so kind to us in their outside location!
Atmosphere: 5
Food: 5
Service: 5
Deana Grant
Just stopped by trailer side and arrived after store had closed for the day. The customer service was amazing and staff was friendly and personable. They accommodated me and served me. The drink was delicious and greatly appreciated after a long workday. Biggby coffee is my new favorite and will definitely be returning. Thank you and God Bless. ?☕️
Atmosphere: 5
Food: 5
Service: 5
rachel montgomery
This is the worst biggby I’ve been to and will drive a little further next time to the next biggby. Customer service was terrible. I go to other biggby locations multiple times a week and all the other locations are friendly, not here, rude worker taking orders. My iced latte was completely full of grounds but they were working out of a trailer, maybe that’s why the drinks here are subpar.
Leroy Lockard
I only live around the corner from the place. Usually spend about 10.00 when I go and add a tip. The turkey, bacon and cheese on an everything bagel with butter is amazing! So why did I give them a1 star.. The customer service is really bad as far as customer interaction with the employees. You don't get a good morning when you come in, by many of the staff, hardly a thank you, barely here what they say to you, no smile, very unfriendly demeanor and body language. It's sad, young ladies, who are outside, very pretty ladies but have very little customer service skills. If they would learn to say thank you, have a good day and make the customer feel welcome and want to come back, the place could be a really nice spot. This is only on the weekdays before heading to work. Whoever the manager should really encourage and train the employees and if you did, do a refresher course. I don't drive and it's on the way to the bus is I would go somewhere else. Thanks
Don’t bother trying to order online pickup using the Grub Hub link…you’ll get a confirmed order but when you arrive to pickup they won’t have your order!!Instead of dropping this off their site they just give you the excuse that they don’t use that online source….and they don’t even make an effort to fulfill your order!!!!! I won’t be promoting or using their service again!!Very poor customer service!
Keith Sellers
I came in yesterday (April 8th) with a friend to get a drink and I absolutely loved the cute creativity on the little trivia board! My friend loves sharks and the ocean so he was extremely excited to see that as well. I hope to see more cute boards like that in the future!
Josh Emory
Great place to chill, and drink coffee. Better than that other brand, just saying.
Kellan Oxley
Mo , Joselyn , Sarah , Leela , Kimberly are the BEST !!! They are so friendly and I couldn’t recommend this place more. I come here all the time & they all made my morning :)
Sara Scheyer-Arnett Your NKY Real Estate Professor
This is my absolutely favorite place to get coffee & breakfast. Biggby is always my go to place to meet work connections and friends. The self serve coffee is always delicious. They have amazing sandwiches & muffins. My son loves the fizzy energy drinks (which he gets with no zip (caffeine) & the big cookie. The staff is friendly and this location is always clean & just got a makeover.
Too expensive, but delicious coffee.
Atmosphere: 4
Food: 5
Service: 5
Friendly helpful staff. Clean! Prices are appropriate/fair. Will stop in again.
Atmosphere: 5
Food: 5
Service: 5
One of if not the best coffee barista bars around. Coffee is always brewed to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Havarti Bagel
I'm a long time customer of Biggby and the Fort Mitchell location is by far my favorite! In additon to the great service, I am always very impressed with their professionalism and their hospitality. The great staff and coffee keep me coming back ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid
Don't go to fort Mitchell's biggsbys they are very disrespectful they won't make your order if you have credits in there store. They were very disrespectful to my mother in law. They refused to give her what she order and the manager refused to fix it. And they will not remake anything if order was wrong they will come off rude. My fiance got very sick from the food being out all day and same for the coffee we had to take him to the hospital comes to find out he has staphylococcus aureus. If you don't get that fixed fast it can cause a dangerous illness. I would suggest not to go there you could probably in up in the hospital plz be careful!!! @biggsby Coffee
Atmosphere: 1
Food: 1
Service: 1
Biggby coffee renovation successAs a self-proclaimed foodie and coffee enthusiast, I couldn't pass up the opportunity to visit the newly reopened Biggby Coffee in Ft. Mitchell. Having been a fan of this establishment in the past, I was eager to see what improvements had been made during their grand reopening. I'm delighted to say that my experience was a truly positive one.First and foremost, the service at Biggby Coffee was outstanding. The staff was not only welcoming but genuinely friendly and attentive. From the moment I stepped through the door, I was greeted with warm smiles and a genuine eagerness to assist. It's clear that customer satisfaction is a top priority here, and the staff's enthusiasm added an extra touch to my overall experience.The interior of the café had received a much-needed facelift. The new floors and furniture were not only aesthetically pleasing but also exceptionally clean. The moment I walked in, I was struck by the fresh and inviting atmosphere. The updated interior contributed to a comfortable and relaxing environment, making it the perfect place to unwind or catch up with friends.One of the highlights of the newly renovated Biggby Coffee was the addition of new monitors displaying the menu items. This technological enhancement not only made it easier to navigate through the extensive drink options but also added a modern touch to the overall experience. The menu was clearly displayed, making it simple to choose from the wide range of delicious beverages and snacks they offer.Of course, despite the updates, one thing remained consistent: the quality of their drinks and the level of service. I ordered my usual favorite, Lisa’s Luscious which is a latte with white chocolate and raspberry , and it was as delightful as ever. The barista skillfully crafted a perfectly balanced blend of espresso and velvety white chocolate , resulting in a rich and satisfying beverage. The attention to detail and commitment to excellence truly shone through.The grand reopening of Biggby Coffee in Ft. Mitchell was a resounding success. The combination of great service, a clean and modern interior, and the same exceptional drinks made for an unforgettable experience. Whether you're in need of a morning pick-me-up or a cozy spot to relax, Biggby Coffee is definitely worth a visit. I will certainly be returning to indulge in their delectable offerings and enjoy their warm and friendly atmosphere once again.
Atmosphere: 5
Food: 5
Service: 5
Dixie highway location is amazing! Everybody so helpful. Even during their rehab they were so kind to us in their outside location!
Atmosphere: 5
Food: 5
Service: 5
Just stopped by trailer side and arrived after store had closed for the day. The customer service was amazing and staff was friendly and personable. They accommodated me and served me. The drink was delicious and greatly appreciated after a long workday. Biggby coffee is my new favorite and will definitely be returning. Thank you and God Bless. ?☕️
Atmosphere: 5
Food: 5
Service: 5
This is the worst biggby I’ve been to and will drive a little further next time to the next biggby. Customer service was terrible. I go to other biggby locations multiple times a week and all the other locations are friendly, not here, rude worker taking orders. My iced latte was completely full of grounds but they were working out of a trailer, maybe that’s why the drinks here are subpar.
I only live around the corner from the place. Usually spend about 10.00 when I go and add a tip. The turkey, bacon and cheese on an everything bagel with butter is amazing! So why did I give them a1 star.. The customer service is really bad as far as customer interaction with the employees. You don't get a good morning when you come in, by many of the staff, hardly a thank you, barely here what they say to you, no smile, very unfriendly demeanor and body language. It's sad, young ladies, who are outside, very pretty ladies but have very little customer service skills. If they would learn to say thank you, have a good day and make the customer feel welcome and want to come back, the place could be a really nice spot. This is only on the weekdays before heading to work. Whoever the manager should really encourage and train the employees and if you did, do a refresher course. I don't drive and it's on the way to the bus is I would go somewhere else. Thanks
Recommended dishes: Turkey Havarti Bagel
Restaurantji Recommends
Don’t bother trying to order online pickup using the Grub Hub link…you’ll get a confirmed order but when you arrive to pickup they won’t have your order!!Instead of dropping this off their site they just give you the excuse that they don’t use that online source….and they don’t even make an effort to fulfill your order!!!!! I won’t be promoting or using their service again!!Very poor customer service!
I came in yesterday (April 8th) with a friend to get a drink and I absolutely loved the cute creativity on the little trivia board! My friend loves sharks and the ocean so he was extremely excited to see that as well. I hope to see more cute boards like that in the future!
Great place to chill, and drink coffee. Better than that other brand, just saying.
Mo , Joselyn , Sarah , Leela , Kimberly are the BEST !!! They are so friendly and I couldn’t recommend this place more. I come here all the time & they all made my morning :)
This is my absolutely favorite place to get coffee & breakfast. Biggby is always my go to place to meet work connections and friends. The self serve coffee is always delicious. They have amazing sandwiches & muffins. My son loves the fizzy energy drinks (which he gets with no zip (caffeine) & the big cookie. The staff is friendly and this location is always clean & just got a makeover.
Recommended dishes: Turkey Havarti Bagel, Mocha Mocha Latte, Bagel and Cream Cheese