Cracker Barrel Old Country Store

161 Bizzack Blvd, Frankfort
(502) 848-4035

Recent Reviews

Pamela Spaulding

Love this place. Good and store

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits in Left Cornbread on Right, Chicken Sandwich, Chicken Fried Chicken, Biscuits and Gravy, Fried Apples, Pinto Beans, Carrots

Long Range Carrier

This has to be the worst service at any Cracker Barrel. You walk in get seated about 5 tables with customers and servers looking out kitchen and ignoring customers. I can’t even review the food because we never even tasted the water. We sat for over 10 minutes nothing. Another couple comes walks in a server follows them to table and was quenching their thirst in less than a 2 minutes all while we was stilling waiting to see someone get a cup a water to quench our thirst. Or to even say good afternoon how you doing kiss my a** nothing. Pitiful service at this location. I kinda figured they were more store mannequins trying to look cute than make a dollar. Oh well the place is horrible.

Atmosphere: 1

Service: 1

Stephanie Hoenig

Was fast friendly service. The food was delicious!Dietary restrictions: No carbs alot of options

Atmosphere: 5

Food: 5

Service: 5

ImYour BadLiltteNicky

I think personally they have pretty good food

Food: 4

Service: 5

Sherrie Aberle

The waitress looked at her phone as she was taking our order, she brought out the wrong tray of food, she charged incorrect pricing for our meals, she never brought us our biscuits!

Atmosphere: 3

Food: 3

Service: 1

Robert Prewitt

This is twice in the last 5 weeks and both times service was terrible. Tonight CB wasn't very crowded but again it took way too long to get our food and then it was cold. Bri took it back but she forgot hot sauce and onions twice. My apples weren't cooked even close to CB standards. We were never offered refills. Whoever trains your wait staff is seriously falling down on their job. I've enjoyed this CB ever since in came to Frankfort but it has really slipped.

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Fried Apples

Valerie Wind Valentine

Very noisy. The music was so loud that we could hardly have a conversation. The acoustics are terrible . It's this was at most Cracker Barrels, but this was probably the worst. I had the stuffed pancakes with cream cheese and strawberries ?Absolutely one of my faves. My husband always has the meatloaf if we are there for dinner. And green beans,hashbrown casserole, apples.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Fried Apples

Luke

I ordered a meal with 3 sides (upgrade to salad as 3rd side), and my wife ordered breakfast with 3 eggs over medium. After 30+ minutes, our food arrived without a salad and her eggs were scrambled. The waitress said she'd remove the salad from the bill. Most of the food was cold. She brought the ticket and had only removed the salad upgrade charge. So she still charged for 3 sides, but only brought 2. Between the service, food quality, and time, this will probably be the last time we eat at our local Cracker Barrel. Every aspect of this restaurant has declined in the last 3 years. They have a few good servers, but too few to serve a large restaurant.

Atmosphere: 1

Food: 1

Service: 1

Paula Weglarz

Food ordered for curbside is never ready on time. Waited 20 minutes & eventually had to go inside. Manager promised a refund which has yet to be processed.Food was mediocre. Chicken breasts are overcooked and macaroni and cheese was soupy and tasteless. Biscuits were hard and flat. Did not receive Strawberry preserves requested.It was especially insulting that the employee who handles the take out order told me she was overwhelmed and I could come inside. I had a tip on my order so I wouldn't have to come inside. My food and drinks were just sitting there & it was not busy at the take out counter.Longtime customer who is evaluating whether I will ever dine here again.This is not good service and this restaurant has been around long enough to not have these kinds of issues

Atmosphere: 3

Food: 2

Service: 1

MS. ALL

Parking: DECENT PARKING

Atmosphere: 4

Food: 1

Service: 4

Peggy Sagstetter

Fast service. Great food. Love the store. Or waitress was in the ball and did a great job. Our guys

Atmosphere: 5

Food: 5

Service: 5

Alberta Bosela

Not bad. Portions just seem to be smaller than I remember. I ordered enough to fill me up but still just didn't look like I was getting a lot.

Karen Embry

Parking: Cracker Barrel breakfast never disappoints

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy, Fried Apples, Hashbrown Casserole, The Cracker Barrel's Country Boy Breakfast

JimMyra Wright

Just like a great Cracker Barrel should be. The country fried steak was delicious and the service was excellent and friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy, Hashbrown Casserole, Country Fried Steak

Kathleen Ratliff

We went on a Sunday at 4 pm. The hostess was not friendly to us or other parties being seated. The restaurant was out of 5-6 items, including chicken & dumplings and coke. Although the restaurant was slow, our food took over 30 minutes to come out for a party of 5. The food was okay, but not great. It was the worst experience I've ever had at a Cracker Barrel. I don't normally post bad reviews, but this experience warranted it.

Atmosphere: 4

Food: 3

Service: 1

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Cracker Barrel Old Country Store

161 Bizzack Blvd, Frankfort, KY 40601
(502) 848-4035