Cobb salad tonight was picture perfect !!! I brought it home & opened ~~~ I should have taken a picture!! All items were placed perfect. “Red” tomatoes, chicken, cheese, onion pieces, 1 boiled egg, cucumbers were all in ready to eat & enjoy. Thank you for hard work, dedicated to satisfying!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
SmileZ ThaGOD
Nice people
Atmosphere: 5
Food: 5
Service: 5
John Bowling
Great chicken tenders
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Finger Plate
Tiffany0 Sutton]
We are out of town. We ordered for curbside service. Checked in when we arrived. After waiting over 20 minutes went inside. They said they couldn't see our vehicle over another vehicle so didn't think we were there. Then got our order wrong so we had to wait even longer. Food didn't taste very good anyway so they wait really wasn't worth it.
Atmosphere: 2
Food: 2
Service: 1
Rozalynn Devore
I have never been to this Zaxby’s location and not had my order messed up. The first time I ordered a salad and got 1/2 a salad portion. The second time I went there I got no sauce at all. And now the third time I ordered door dash. I am allergic to tomatoes yet there were tomatoes in my salad WHEN I SPECIFICALLY ORDERED NO TOMATOES, on top of that I got no sauce for my salad. And no utensils for it either.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Salad
Josh Constantine
I'd give it a 2.5 if that was option, but I'll be generous and go 3. The food was fine for a fast food joint. The inside of the place was a different story. It was pretty busy as it was about 12:30 but food came reasonably fast, there was 4 of us including my 85 yr old mom. There wasn't much seatting for 4, thought I finally found us one and when I walked up to it, there was 2 tweens sleeping in the booth? Found the last one, table needed wiped but not so gross we didn't take it. Went to the men's room and they was doing some tile work? I was told by a construction worker, you can go in that one. Seems like something that should be done after hours or at least not lunchtime. Tweens were still sleeping in booth when we left 30 mins later. Must have been an employees children. Hey I know life is tough sometimes, but it was not a good look all around. I'd not go back to this branch.
Atmosphere: 2
Food: 3
Service: 3
Darrell Rose
Every employee was genuinely friendly and fun to be around, food was AWESOME!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Williams Jr
Great fast
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Zax Snak Meal
Tonya Horton
I have never been treated so bad at a restaurant was I was today at this one I ordered my food it was very clear what I wanted! I checked my food at window like I do at every restaurant! And all wasn’t there. I told them what I was missing 4 staff I could see immediately started arguing that I was wrong! I told them what I had wanted and gave my receipt back and said I pay for it if I wasn’t charged right!!! She took the food I had instead of giving me the food I was missing which was 5 wings and charged me another 5.00 and give me more food which was still wrong and then got smart and very upset raising her voice at me with my toddler in the car I said once again what I ordered she close window for a min reopening it telling me I had to pay more I told her I was not! who took my order they can tell you what i wanted! she come to window yelling at me too they refused to give me my food I ordered and pay for when I called supervisor she hung up on me I will never eat here again
Atmosphere: 1
Food: 1
Service: 1
Jessica N
We suggest a sandwich over the salads.It got so busy I had asked for a towel to wipe down a table.
I went through the drive through and I paid for an extra ranch. When I checked my bag it wasn't there so I went back to get it and Emily (the GM) took my bag to see if it was in there, then she opened my food without washing her hands or wearing gloves after she had been handling money. I asked her not to touch the food without doing one or the other, but she did it anyway. She then called me a liar and said that she just packed the bag. Then she threw the bag out the window to me and my food went everywhere except in the box that it was initially in, and she threw a packet of ranch, As I was asking her a question she slammed the window in my face..... When I ordered my food and then paid, I had to pull up to wait for it, There was a car in front of me that had pulled up to wait for their food as well, that wasn't a problem. But I was right beside a camera when I checked my bag and I didn't lie about a damn ranch sauce, the camera can prove that. I've NEVER been treated like that at any restaurant. Zaxbys usually has decent customer service but Emily who is supposed to be the GM doesn't need a job that consists of dealing with public. I won't be back to this restaurant until I speak with the District manager. There's literally no reason for her to act the way she did. If I could give Zero stars for service. I would!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The House Zalad - Fried, Big Zax Snak Meal, Extra Sauce
Heather Corley
Decent place, not too busy. A few dirty tables but altogether
Atmosphere: 4
Food: 5
Service: 5
Misty Hawks
One girl humiliates me every time I ask for an extra sauce! Literally yells at me. Food might be great one day, then yucky the next. Go there all the time, and it's never the same. Needs
Honestly I was just there and disappointed that I couldn't tell the difference between them Burger King and McDonald's when talking to the people thinking about placing a order nevertheless the best record so far is one out of three times can I say I had an excellent experience.
Atmosphere: 1
Food: 1
Service: 1
Austin Collins
Wait times are always very long to get food meals are wrong everytime and hair in food every
Cobb salad tonight was picture perfect !!! I brought it home & opened ~~~ I should have taken a picture!! All items were placed perfect. “Red” tomatoes, chicken, cheese, onion pieces, 1 boiled egg, cucumbers were all in ready to eat & enjoy. Thank you for hard work, dedicated to satisfying!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Nice people
Atmosphere: 5
Food: 5
Service: 5
Great chicken tenders
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Finger Plate
We are out of town. We ordered for curbside service. Checked in when we arrived. After waiting over 20 minutes went inside. They said they couldn't see our vehicle over another vehicle so didn't think we were there. Then got our order wrong so we had to wait even longer. Food didn't taste very good anyway so they wait really wasn't worth it.
Atmosphere: 2
Food: 2
Service: 1
I have never been to this Zaxby’s location and not had my order messed up. The first time I ordered a salad and got 1/2 a salad portion. The second time I went there I got no sauce at all. And now the third time I ordered door dash. I am allergic to tomatoes yet there were tomatoes in my salad WHEN I SPECIFICALLY ORDERED NO TOMATOES, on top of that I got no sauce for my salad. And no utensils for it either.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Salad
I'd give it a 2.5 if that was option, but I'll be generous and go 3. The food was fine for a fast food joint. The inside of the place was a different story. It was pretty busy as it was about 12:30 but food came reasonably fast, there was 4 of us including my 85 yr old mom. There wasn't much seatting for 4, thought I finally found us one and when I walked up to it, there was 2 tweens sleeping in the booth? Found the last one, table needed wiped but not so gross we didn't take it. Went to the men's room and they was doing some tile work? I was told by a construction worker, you can go in that one. Seems like something that should be done after hours or at least not lunchtime. Tweens were still sleeping in booth when we left 30 mins later. Must have been an employees children. Hey I know life is tough sometimes, but it was not a good look all around. I'd not go back to this branch.
Atmosphere: 2
Food: 3
Service: 3
Every employee was genuinely friendly and fun to be around, food was AWESOME!!!
Atmosphere: 5
Food: 5
Service: 5
Great fast
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Zax Snak Meal
I have never been treated so bad at a restaurant was I was today at this one I ordered my food it was very clear what I wanted! I checked my food at window like I do at every restaurant! And all wasn’t there. I told them what I was missing 4 staff I could see immediately started arguing that I was wrong! I told them what I had wanted and gave my receipt back and said I pay for it if I wasn’t charged right!!! She took the food I had instead of giving me the food I was missing which was 5 wings and charged me another 5.00 and give me more food which was still wrong and then got smart and very upset raising her voice at me with my toddler in the car I said once again what I ordered she close window for a min reopening it telling me I had to pay more I told her I was not! who took my order they can tell you what i wanted! she come to window yelling at me too they refused to give me my food I ordered and pay for when I called supervisor she hung up on me I will never eat here again
Atmosphere: 1
Food: 1
Service: 1
We suggest a sandwich over the salads.It got so busy I had asked for a towel to wipe down a table.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Salad, Kidz Nibblerz, Salads
Restaurantji Recommends
I went through the drive through and I paid for an extra ranch. When I checked my bag it wasn't there so I went back to get it and Emily (the GM) took my bag to see if it was in there, then she opened my food without washing her hands or wearing gloves after she had been handling money. I asked her not to touch the food without doing one or the other, but she did it anyway. She then called me a liar and said that she just packed the bag. Then she threw the bag out the window to me and my food went everywhere except in the box that it was initially in, and she threw a packet of ranch, As I was asking her a question she slammed the window in my face..... When I ordered my food and then paid, I had to pull up to wait for it, There was a car in front of me that had pulled up to wait for their food as well, that wasn't a problem. But I was right beside a camera when I checked my bag and I didn't lie about a damn ranch sauce, the camera can prove that. I've NEVER been treated like that at any restaurant. Zaxbys usually has decent customer service but Emily who is supposed to be the GM doesn't need a job that consists of dealing with public. I won't be back to this restaurant until I speak with the District manager. There's literally no reason for her to act the way she did. If I could give Zero stars for service. I would!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The House Zalad - Fried, Big Zax Snak Meal, Extra Sauce
Decent place, not too busy. A few dirty tables but altogether
Atmosphere: 4
Food: 5
Service: 5
One girl humiliates me every time I ask for an extra sauce! Literally yells at me. Food might be great one day, then yucky the next. Go there all the time, and it's never the same. Needs
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Chicken Salad, Southwest Chicken Salad
Honestly I was just there and disappointed that I couldn't tell the difference between them Burger King and McDonald's when talking to the people thinking about placing a order nevertheless the best record so far is one out of three times can I say I had an excellent experience.
Atmosphere: 1
Food: 1
Service: 1
Wait times are always very long to get food meals are wrong everytime and hair in food every
Food: 1
Service: 1