Jimmy John's

2521 Wilson Ave, Highland Heights
(859) 442-5555

Recent Reviews

Kim B

Slim 3 is tuna salad on bread it's very good, less onion would be better !

Atmosphere: 5

Food: 5

Service: 5

Kim Cannon

We ordered a sub but did not realize it came with mayo. We took it back and asked for another sandwich without mayo. The worker said the menu clearly showed that it had mayo on it and that he wouldn’t make another sandwich but we could buy another one if we wanted it without mayo.We had never been to a JJ before so didn’t realize it came with mayo and O&V. Could have been an easy fix for them, but they wouldn’t make a new one for us. We left very upset with such poor customer service.

Service: 1

Daniel Kieffer

Overpriced "signature" sandwich. Basically a 8" piece of bread. Hardly any meat whatsoever. Requested extra mustard and no mayo, got a dry sandwich. Ripoff stay away.

Food: 1

Service: 1

Kenneth S.

Turkey Tom is about as easy as it gets. I order online and more often than not they don't put cheese and mayo despite it being in the order when I re-check when I get home. Two young employees gave me a gross look so I didn't want to check in there. Should've checked in the car. Also didn't put the cookie in the bag so I wasted $. Just don't go here.

madelin hoskins

I got the Italian that comes with double meat and there was no double

Atmosphere: 3

Food: 3

Service: 2

Kristie Dougherty

Placed an order for the 30 pak catering bundle for an office event. Online ordering was easy, everything was ready on time, they even helped me carry everything to my car. We got all the sandwiches, two sides, chips AND cookies. Everyone loved the food. My favorite part is that the carry out boxes fold up perfectly to be serving trays!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salt and Vinegar Jimmy Chips

Al Exa

The staff is really nice and always greets me whether I’m walking in or they’re delivering. Food always made quickly and arrives quickly. Obviously delicious. 5 starsDietary restrictions: For gluten allergies they can do lettuce wraps; have vegetarian options

Atmosphere: 5

Food: 5

Service: 5

Lindsay T.

I love this location. The staff is friendly and caring. The place is always spotless and the orders are made correctly. I come twice a week as it's always my go-to lunch as a busy mom. Great location. One small note: it's absolutely FREEZING in there. I wear a sweatshirt when I dine in.

Michael Trice

Great sandwiches, fast service!

Atmosphere: 5

Food: 5

Service: 5

oh yes she did

Ordered two sandwiches, opened them and the bacon looked disgusting, hardly any lettuce, 3 small tomatoes, hardly any mayo. The other sandwich was the same, nothing like the pictures. Who wants to eat a big piece of bread with nothing on it?! I took themBack in and asked for a refund and they all looked at me confused. I’ve been to many other JJ’s and never had a bad experience. This place is a joke they need to be trained better at this location.

Let's Get AwKwArD

Not gonna lie I’ve only ate here twice and it’s good. I hate the taste of mayo but the fact they just put a thin layer of Mayo and you can’t even taste it makes it’s 10 times better.

James O'Shea

The bread was too dense. They don't have forks.

Doug Groeschen

Walked into order, person behind counter totally ignored me, played on his phone, I spent my money a few stores down

stanga37

I've ordered twice, the order was wrong both times.

Megan Y.

This place is awful. First time in there and it'll be my last. Basically just a cheese sandwich & employees are rude. I'm not at all surprised the place was empty.

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