Cold Stone Creamery

3801 Mall Rd Suite 110, Lexington
(859) 280-2264

Recent Reviews

Alanna Stotts

Made my own creation while my friend grabbed a suggested special creation. We both thoroughly enjoyed it! The waffle cones and bowls were delicious, too. Service was quick and friendly. Not a whole lot of people there when I went, so nice and peaceful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Creation

courtney humfleet

I know they close at ten and I got there right before but I mean it's a ice cream shoppe. To the two boys who wouldn't serve me tonight I genuinely hope you stub your toe and your girlfriends breakup with you ?

Atmosphere: 1

Food: 1

Service: 1

Davyd Silkovskyy

Coming here almost every Sunday, for past 4 years. Love this

Atmosphere: 4

Food: 5

Service: 5

Manuel Reyes

I know inflation is bad, but an Candy Apple $12 and a piece of Chocolate $5 is a little extreme and Very Overpriced......

Atmosphere: 3

Food: 4

Service: 3

Attia B.

The cashier named Makaila produced the best smoothie I have ever tasted in my life. It changed my life and made me want to turn my back on a life of crime. I am s better person because of that cashier.

Vanessa Berboso

Always a pleasure coming in this location. Great Staff!!!

jarrett nichols

Love the Reese's peanut butter chocolate shake can't say about anything else but that things awesome

Bree Massey

Manager was disrespectful to me and other employees, I worked there for a month before I was fired without cause. I wasn’t even told I was fired and wasn’t aware of the fact until I noticed I was removed from the group chat used to communicate between employees. When asked the owner claimed she could not afford to keep me employed after previously stating she would talk to the manager about rehiring me because when I first noticed I was removed from the schedule she claimed I was fired for an minor allergy I had to some cleaning products.

Rea

I came into the establishment it wasn't clean whatsoever, and when I went to order the manager took my order and was trying to make advances on me. This is entirely inappropriate for the workplace in my opinion. When I finally received my ice cream it smelled bad was already partially melted. Would never dine here again.

Amy A.

Ice cream was very soft. It's been that way the last several times we've been to this location. Next time we will take the extra time and go across town to the Hamburg location. It's much better there.

Chrystal P.W.

Says open til 9pm... NOT OPEN TILL 9PM turn me away at 850pm but other ppl were still in there! Maybe I was not the right type of customer....

Lilly Pad

Says open til 9pm... NOT OPEN TILL 9PM turn me away at 850pm but other ppl were still in there! Maybe I was not the right type of customer....

Graham Christian

It makes me really sad to say this. But the owners of this store are racist . . . and so much more.One of our close friends worked at Cold Stone Creamery - she's our babysitter. She's always been a young woman of integrity and works hard.Recently she called out one of the managers for making racist comments and then in return - was told she was a bad employee and fired.Quite frankly - I'm shocked and upset. I will no longer be attending this store and I will go out of my way to tell everyone I know not to go.Please do not support this store.

Sadaf Gibson

The staff it’s very friendly and helpful. The cheesecake fantasy it’s my favorite with brownies. Their ice cream cake is the BEST.

ANKIT PATEL

The best Icecream place. Very good. Customer service. Delicious taste.

Load More