I've ordered 600+ inches of sandwich both for myself and others at this location alone. Whether it's delivery or pickup the quality stays consistent. The staff are always friendly and never ignored about modification requests. I've noticed that they've had some staff come and go with turn over but for the most part they have a good dedicated core at this location. I have nothing but respect for my local JJs.Dietary restrictions: If you're trying to maintain a low carb diet and want to emphasize protein and fat macros a cheap unwhich from JJs is always a solid move. Especially in time crunches.
Atmosphere: 5
Food: 5
Service: 5
Sanaa Lewis
This location is the BEST Jimmy John’s I’ve ever been too. They are so clean and respectful! The general manager there was so nice to me and my family. She constantly checked on us while we were eating, you don’t get that nowadays at fast food places. We definitely will be back after this experience. This is now my go to Jimmy John’s!!! Had to share my experience and feedback. Big shout out to the managers and staff here. Thank you all!
Atmosphere: 5
Food: 5
Service: 5
Emily Hoover
Had such a good experience at this location! It was quick and the woman, Kristin, who took care of me was so nice and personable. Really enjoyed my experience!Kid-friendliness: Has great options!
Atmosphere: 5
Food: 5
Service: 5
colton griffin
Great service, friendly staff. Very accommodating to large orders on short notice.
Atmosphere: 5
Food: 5
Service: 5
Shawna Kidd
First time eating Jimmy John’s! The service was amazing and very helpful in helping me decide what to order. Good food!
Atmosphere: 5
Food: 5
Service: 5
Wolfgang Noel
The best location to go to absolutely the best food and best employees. Highly recommend this Lexington
Atmosphere: 5
Food: 5
Service: 5
Belinda Jones
Best service I've ever had at a jimmy john'
Atmosphere: 5
Food: 5
Service: 5
Chase Fannin
Dropped the food off at the wrong house then the driver got an attitude with my wife saying he went to the right house even tho we had not received the order and we had no video on our front door cam, then asked us to go outside in the snow to look at our neighbors front porches, at night, to look for our food.
Deborah Hart
Ordered drive thru. Skeptical given previous reviews and I did have to repeat myself a few times while the worker was taking my order to make sure it was correct. However it came out 100% right and exactly what I ordered. Not sure about ordering on the app or delivery service but drive thru service was great, no complaints.
Food: 5
Service: 5
Deric Smith
The girl who works the drive thru window is far from polite or friendly. She doesn’t even speak unless made to by asking a question. She literally just stares at you waiting for payment. No asking if you are a rewards member, no hi, no thank you.. no nothing. I don’t need to be fluffed but I would appreciate something out of what is supposed to be customer service.
You order from door dash and the app just keeps saying it running late but if you are a company then if you know your jimmy employee then we will not be told when it is here because the app does not show it then when u finally call they say it's been delivered by their owner drivers companies should have better ways then tend to this because their the one deciding they are going to use their own driver so common sense is the should say something. This is crazy and this is one I will never order from again. Then when I look in the bag they didn't even send the sandwich the company itself to ok but this particular store is not not at all
Atmosphere: 1
Food: 1
Service: 1
Robin Han
Consistently get orders incorrect when ordering on the app. They’ve been open long enough to have figured out the tech by now.
Atmosphere: 1
Food: 3
Service: 1
Jeremy Cook
Love this place. The best jj in lex hands down.
Atmosphere: 5
Food: 5
Service: 5
Klutchez
Freaky fast and freaky fresh. Friendly staff and fantastic service!
I've ordered 600+ inches of sandwich both for myself and others at this location alone. Whether it's delivery or pickup the quality stays consistent. The staff are always friendly and never ignored about modification requests. I've noticed that they've had some staff come and go with turn over but for the most part they have a good dedicated core at this location. I have nothing but respect for my local JJs.Dietary restrictions: If you're trying to maintain a low carb diet and want to emphasize protein and fat macros a cheap unwhich from JJs is always a solid move. Especially in time crunches.
Atmosphere: 5
Food: 5
Service: 5
This location is the BEST Jimmy John’s I’ve ever been too. They are so clean and respectful! The general manager there was so nice to me and my family. She constantly checked on us while we were eating, you don’t get that nowadays at fast food places. We definitely will be back after this experience. This is now my go to Jimmy John’s!!! Had to share my experience and feedback. Big shout out to the managers and staff here. Thank you all!
Atmosphere: 5
Food: 5
Service: 5
Had such a good experience at this location! It was quick and the woman, Kristin, who took care of me was so nice and personable. Really enjoyed my experience!Kid-friendliness: Has great options!
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff. Very accommodating to large orders on short notice.
Atmosphere: 5
Food: 5
Service: 5
First time eating Jimmy John’s! The service was amazing and very helpful in helping me decide what to order. Good food!
Atmosphere: 5
Food: 5
Service: 5
The best location to go to absolutely the best food and best employees. Highly recommend this Lexington
Atmosphere: 5
Food: 5
Service: 5
Best service I've ever had at a jimmy john'
Atmosphere: 5
Food: 5
Service: 5
Dropped the food off at the wrong house then the driver got an attitude with my wife saying he went to the right house even tho we had not received the order and we had no video on our front door cam, then asked us to go outside in the snow to look at our neighbors front porches, at night, to look for our food.
Ordered drive thru. Skeptical given previous reviews and I did have to repeat myself a few times while the worker was taking my order to make sure it was correct. However it came out 100% right and exactly what I ordered. Not sure about ordering on the app or delivery service but drive thru service was great, no complaints.
Food: 5
Service: 5
The girl who works the drive thru window is far from polite or friendly. She doesn’t even speak unless made to by asking a question. She literally just stares at you waiting for payment. No asking if you are a rewards member, no hi, no thank you.. no nothing. I don’t need to be fluffed but I would appreciate something out of what is supposed to be customer service.
Food: 4
Service: 1
Restaurantji Recommends
You order from door dash and the app just keeps saying it running late but if you are a company then if you know your jimmy employee then we will not be told when it is here because the app does not show it then when u finally call they say it's been delivered by their owner drivers companies should have better ways then tend to this because their the one deciding they are going to use their own driver so common sense is the should say something. This is crazy and this is one I will never order from again. Then when I look in the bag they didn't even send the sandwich the company itself to ok but this particular store is not not at all
Atmosphere: 1
Food: 1
Service: 1
Consistently get orders incorrect when ordering on the app. They’ve been open long enough to have figured out the tech by now.
Atmosphere: 1
Food: 3
Service: 1
Love this place. The best jj in lex hands down.
Atmosphere: 5
Food: 5
Service: 5
Freaky fast and freaky fresh. Friendly staff and fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Poor location and service.
Atmosphere: 1
Food: 1
Service: 1