have had issue with the delivery service recently on more than one occasion. I will not continue to spend my money at this location. It’s should not take over an hour and a half to not even received your food. They claimed the food was delivered but the app never said it was delivered and couldn’t tell me when the driver delivered the food but assumed he delivered to another apartment. I don’t know what type of games they are into but I don’t play about my food and didn’t trust them to prepare my food for redelivery.
Service: 1
Mark Wilson
I ordered takeout. Food is always ready fast and tastes
Atmosphere: 4
Food: 5
Service: 5
JB H
Ordered online, never received order and still charged for it. Called the store an hour after order was placed and told “just keep an eye out it’s on the way”… never showed
Atmosphere: 1
Food: 1
Service: 1
Henry Pascucci
I like this place alot and it's a huge part of my
Atmosphere: 5
Food: 5
Service: 5
John Paul Foley
Delivery driver put the food on the patio and never let me know it was hereAnd it was definitely not freaky
Atmosphere: 3
Food: 5
Service: 1
Matthew Derosett
this is my jimmy johns. they finish my sandwich before i’m done paying. a little light on the oil but i was taught from a young age that you can’t have enough olive oil so that’s probably a me thing. i love this jimmy
Atmosphere: 5
Food: 5
Service: 5
Andrew C.
Terrible service, order is always slow, rude staff and they do nothing to make costumers feel valued after they take over an hour to deliver food and mess up the order. Most of the time they take an hour to deliver and then they deliver to the wrong address. Management here must be terrible if the staff is this bad.
Larkin Mize
Busier than usual, however their fountain drink machine tastes dirty. Like really bad. It could have been that they were busy... but I think the person who made my sandwich was training. A larger man with man breasts and a terrible attitude towards everyone was killing the atmosphere. I assume he was the trainer, who was serving me. My sandwich had barely any lettuce, which is the biggest food ingredient in this sandwich, their classic veggie.
Atmosphere: 2
Food: 1
Service: 3
Rusty Pryor
Ive got a comment about Store JJ2110 order #20541096064712704. I work at UK hospital, My order stated it was being delivered so i went out to wait on it, after 15 minutes the tracker said it was delivered, i called and was hung up on, called back put on hold for 7 minutes till i hung up and called back, finally got someone that said the apps are frequently wrong, i asked the status and they just said they were very busy and i would have to just wait on the driver to call me. 15 minuted later it was delivered. Now is the real reason im commenting, went to put a little extra mayo on the sandwich and my wifes BLT had Phlegm on 1/4 of the sandwich. BTW, we are both nurses eating in the nurses station and all the other nurses in there agreed as well that it was snot. The wait isnt the problem even though i prepaid and left a tip but the rude response and ultimatly get food with snot on it leaving both of us not trusting the sandwiches is not satisfactory.
Atmosphere: 3
Food: 1
Service: 1
Rusty P.
Ive got a comment about Store JJ2110 order #20541096064712704. I work at UK hosputal, My order stated it was being delivered so i went out to wait on it, after 15 minutes the tracker said it was delivered, i called and was hung up on, called back put on hold for 7 minutes till i hung up and called back, finally got someone that said the apps are frequently wrong, i asked the status and they just said they were very busy and i would have to just wait on the driver to call me. 15 minuted later it was delivered. Now is the real reason im commenting, went to put a little extra mayo on the sandwich and my wifes BLT had Phlegm on 1/4 of the sandwich. BTW, we are both nurses eating in the nurses station and all the other nurses in there agreed as well that it was snot. The wait isnt the problem even though i prepaid and left a tip but the rude response and ultimatly get food with snot on it leaving both of us not trusting the sandwiches is not satisfactory.
Ordered a Veggie sandwich with ONLY lettuce, tomato, light mustard, and light pickle. Repeated it. Got home with my sandwich, only to see cheese, cucumber, and mayo. Went back, repeated the order, and I said they could even put extra lettuce and tomatoes on it since there was so little on it otherwise. They remade the sandwich. As they were making it, they asked, would you like cheese? No...and I repeated what I wanted...again. They handed me the sandwich, and of course I checked it this time. No tomato. Seriously? He added a couple of slices of tomatoes (certainly not extra) and handed it back. No apology. Is it THAT difficult to ONLY put lettuce, tomato, light mustard, and light pickles on a sandwich???? *sigh* There's just no pride in work.
Atmosphere: 1
Food: 1
Service: 1
Tina R
Excellent service! The sandwich was delicious and exactly as ordered.
T Rowe
Excellent service! The sandwich was delicious and exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
Chris F.
JJ makes respectable cold subs. I would rate them at least 4 stars if they hadn't removed the option for sprouts on my favorite, the beach club. It's just not the same without the sprouts
Salente Smith
If l could give this place a 0 stars l would. I called to let them know l paid for a sandwich that had hardly any tuna as l requested. I even paid extra for more tuna…. Manager who answered the phone was initially patient and listened, then she grew rude and inpatient. She asked the employee who made my sandwich was l lying (while talking to me). Then added l am siding with my employee and would add a $3 credit to your number, and then changed it to $5. I said ma’am l have no reason to lie. She refused to give me her name and hung up on me. All and all l wouldn’t recommend this place if that’s how they treat customers!!
have had issue with the delivery service recently on more than one occasion. I will not continue to spend my money at this location. It’s should not take over an hour and a half to not even received your food. They claimed the food was delivered but the app never said it was delivered and couldn’t tell me when the driver delivered the food but assumed he delivered to another apartment. I don’t know what type of games they are into but I don’t play about my food and didn’t trust them to prepare my food for redelivery.
Service: 1
I ordered takeout. Food is always ready fast and tastes
Atmosphere: 4
Food: 5
Service: 5
Ordered online, never received order and still charged for it. Called the store an hour after order was placed and told “just keep an eye out it’s on the way”… never showed
Atmosphere: 1
Food: 1
Service: 1
I like this place alot and it's a huge part of my
Atmosphere: 5
Food: 5
Service: 5
Delivery driver put the food on the patio and never let me know it was hereAnd it was definitely not freaky
Atmosphere: 3
Food: 5
Service: 1
this is my jimmy johns. they finish my sandwich before i’m done paying. a little light on the oil but i was taught from a young age that you can’t have enough olive oil so that’s probably a me thing. i love this jimmy
Atmosphere: 5
Food: 5
Service: 5
Terrible service, order is always slow, rude staff and they do nothing to make costumers feel valued after they take over an hour to deliver food and mess up the order. Most of the time they take an hour to deliver and then they deliver to the wrong address. Management here must be terrible if the staff is this bad.
Busier than usual, however their fountain drink machine tastes dirty. Like really bad. It could have been that they were busy... but I think the person who made my sandwich was training. A larger man with man breasts and a terrible attitude towards everyone was killing the atmosphere. I assume he was the trainer, who was serving me. My sandwich had barely any lettuce, which is the biggest food ingredient in this sandwich, their classic veggie.
Atmosphere: 2
Food: 1
Service: 3
Ive got a comment about Store JJ2110 order #20541096064712704. I work at UK hospital, My order stated it was being delivered so i went out to wait on it, after 15 minutes the tracker said it was delivered, i called and was hung up on, called back put on hold for 7 minutes till i hung up and called back, finally got someone that said the apps are frequently wrong, i asked the status and they just said they were very busy and i would have to just wait on the driver to call me. 15 minuted later it was delivered. Now is the real reason im commenting, went to put a little extra mayo on the sandwich and my wifes BLT had Phlegm on 1/4 of the sandwich. BTW, we are both nurses eating in the nurses station and all the other nurses in there agreed as well that it was snot. The wait isnt the problem even though i prepaid and left a tip but the rude response and ultimatly get food with snot on it leaving both of us not trusting the sandwiches is not satisfactory.
Atmosphere: 3
Food: 1
Service: 1
Ive got a comment about Store JJ2110 order #20541096064712704. I work at UK hosputal, My order stated it was being delivered so i went out to wait on it, after 15 minutes the tracker said it was delivered, i called and was hung up on, called back put on hold for 7 minutes till i hung up and called back, finally got someone that said the apps are frequently wrong, i asked the status and they just said they were very busy and i would have to just wait on the driver to call me. 15 minuted later it was delivered. Now is the real reason im commenting, went to put a little extra mayo on the sandwich and my wifes BLT had Phlegm on 1/4 of the sandwich. BTW, we are both nurses eating in the nurses station and all the other nurses in there agreed as well that it was snot. The wait isnt the problem even though i prepaid and left a tip but the rude response and ultimatly get food with snot on it leaving both of us not trusting the sandwiches is not satisfactory.
Restaurantji Recommends
Ordered a Veggie sandwich with ONLY lettuce, tomato, light mustard, and light pickle. Repeated it. Got home with my sandwich, only to see cheese, cucumber, and mayo. Went back, repeated the order, and I said they could even put extra lettuce and tomatoes on it since there was so little on it otherwise. They remade the sandwich. As they were making it, they asked, would you like cheese? No...and I repeated what I wanted...again. They handed me the sandwich, and of course I checked it this time. No tomato. Seriously? He added a couple of slices of tomatoes (certainly not extra) and handed it back. No apology. Is it THAT difficult to ONLY put lettuce, tomato, light mustard, and light pickles on a sandwich???? *sigh* There's just no pride in work.
Atmosphere: 1
Food: 1
Service: 1
Excellent service! The sandwich was delicious and exactly as ordered.
Excellent service! The sandwich was delicious and exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
JJ makes respectable cold subs. I would rate them at least 4 stars if they hadn't removed the option for sprouts on my favorite, the beach club. It's just not the same without the sprouts
If l could give this place a 0 stars l would. I called to let them know l paid for a sandwich that had hardly any tuna as l requested. I even paid extra for more tuna…. Manager who answered the phone was initially patient and listened, then she grew rude and inpatient. She asked the employee who made my sandwich was l lying (while talking to me). Then added l am siding with my employee and would add a $3 credit to your number, and then changed it to $5. I said ma’am l have no reason to lie. She refused to give me her name and hung up on me. All and all l wouldn’t recommend this place if that’s how they treat customers!!