this place is downright horrible. I watched this place get built and was so excited to have fast food near by. They mess up EVERY order. Whether its the food or the wait, its horrendous
Atmosphere: 2
Food: 2
Service: 1
Nicholas
Have forgotten my second hash brown multiple times
Chariety Smith
In at 8:55 pm and is currently still sitting in the drive-through at 9:23 PM extremely slow
Atmosphere: 1
Food: 1
Service: 1
Mike Pope
Food was good but they gave me a Dr pepper I ordered a diet Dr pepper. I let them know before I drove away and they made me another Dr pepper instead of diet. By the time I realized that I had already left.
Food: 4
Service: 3
Lovie Checkal
Seems that everytime I order from this particular McDonald's they always forget my sauce for my nuggets. And get upset when I say anything about it.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fries, Dasani Water, Crispy Chicken, Big Mac
Ahmad Alfroukh
Worst McDonalds in all of Lexington, 3 times i’ve gone here just because its right next to my home and 3 times they mess up the order and the food isnt great. The kids that work there will be goofing off in the lobby with their friends and make you wait to put your order in, and you’ll be lucky to get your order correct the first time. Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Yuvani Hernandez
Very friendly staff and manager Nicole very responsible in his work ?
Atmosphere: 4
Food: 4
Service: 4
Larissa Raylene Bell
normally, I would give this location 5 stars, until my most recent visit 3 days ago. I originally ordered on the app and selected the option that I'd pick my food up in the drive thru. When I arrived the drive thru was backed up almost to the road and there wasn't many peple inside, so I decided to go inside and pick up my food. after waiting inside for my turn which took 11 minutes because nobody came to the register for almost 10 minutes, a 15 year old manager informed me I had to log back into the app unselect drive thru and select walk in.My phone had died and I didn't have my mobile charger. I seen one plugged in right behind the counter and ask if she would plug it in for a moment for me to change it and she said she wasn't allowed. Now, a lady had brought my food over in a bag with a sticker with my name on it. I offered to show my driver's license, yet that wouldn't do.. The drive thru was still backed up and my food was sitting there getting colder by the minute. I ask for a manager and sfter another 10 minutes he finally came up to talk to me and said if I showed my license that was good enough and handed me the bag of cold food that's been sitting there for about 15 minutes and I ask them to remake it because it was old and cold and he said no sorry I cant do that. almost 45 minutes to get my lunch. ridiculous....
Kelly Walters
I live nearby and have given this location SO many choices but they can’t seem to get it together. I’m not sure that I’ve ever had an order there that was completely accurate. Today I had a curbside order and after waiting 20 minutes I went inside and it was just sitting on the counter - clearly marked curbside. Never could get an employee to acknowledge me. Also my drink was wrong. Was supposed to be and was marked as Diet Coke but was regular.
Atmosphere: 1
Food: 2
Service: 1
Stewart Morgan
I normally would not review a McDonalds. I got a Deluxe chicken sandwich that was really good. BUT, I specifically requested and paid for four barbecue sauces for grandbabies, chicken, nugget, happy meals, and none were included. Obviously this was in the drive-through.
Went through the drive-thru did not wait at all soon as I paid my food was ready thank you so
Atmosphere: 5
Food: 5
Service: 5
Devin Farley
Employees are super hostile towards me as an employee of DoorDash. Lady in the visor showed lots of disdain for me. I don’t know why. She didn’t even give me a chance to show her the number for my order when it was obviously the only order in the store.
Service: 1
Cinthya
They put that they’re open dine-in in the morning and their doors are locked. Its not covid anymore. Be
Atmosphere: 1
Food: 1
Service: 1
Emmaline Adams
I often stop at this mcdonalds on my way to or from work. No matter what time of day it is, I have to wait at least 10+ minutes for service and food-most of the time there are usually only 2 or 3 cars in line and no one in the lobby. 2/3 times my order is incorrect. They've got two or three employees there that are actually nice and care about getting it right. Management has GOT to do something about this location. I will not be returning to this location even though it is the most convenient location for myself. Save yourself the frustration and go to another location!
Atmosphere: 1
Food: 1
Service: 1
Greg Grayson
Says they open at 5 AM. Lights are on, but no one will answer the drive thru. I guess no one wants to work. I saw two others leave without food. I waited 5 minutes at the drive thru mic, only to be the 3rd to drive away empty handed.
this place is downright horrible. I watched this place get built and was so excited to have fast food near by. They mess up EVERY order. Whether its the food or the wait, its horrendous
Atmosphere: 2
Food: 2
Service: 1
Have forgotten my second hash brown multiple times
In at 8:55 pm and is currently still sitting in the drive-through at 9:23 PM extremely slow
Atmosphere: 1
Food: 1
Service: 1
Food was good but they gave me a Dr pepper I ordered a diet Dr pepper. I let them know before I drove away and they made me another Dr pepper instead of diet. By the time I realized that I had already left.
Food: 4
Service: 3
Seems that everytime I order from this particular McDonald's they always forget my sauce for my nuggets. And get upset when I say anything about it.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Fries, Dasani Water, Crispy Chicken, Big Mac
Worst McDonalds in all of Lexington, 3 times i’ve gone here just because its right next to my home and 3 times they mess up the order and the food isnt great. The kids that work there will be goofing off in the lobby with their friends and make you wait to put your order in, and you’ll be lucky to get your order correct the first time. Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and manager Nicole very responsible in his work ?
Atmosphere: 4
Food: 4
Service: 4
normally, I would give this location 5 stars, until my most recent visit 3 days ago. I originally ordered on the app and selected the option that I'd pick my food up in the drive thru. When I arrived the drive thru was backed up almost to the road and there wasn't many peple inside, so I decided to go inside and pick up my food. after waiting inside for my turn which took 11 minutes because nobody came to the register for almost 10 minutes, a 15 year old manager informed me I had to log back into the app unselect drive thru and select walk in.My phone had died and I didn't have my mobile charger. I seen one plugged in right behind the counter and ask if she would plug it in for a moment for me to change it and she said she wasn't allowed. Now, a lady had brought my food over in a bag with a sticker with my name on it. I offered to show my driver's license, yet that wouldn't do.. The drive thru was still backed up and my food was sitting there getting colder by the minute. I ask for a manager and sfter another 10 minutes he finally came up to talk to me and said if I showed my license that was good enough and handed me the bag of cold food that's been sitting there for about 15 minutes and I ask them to remake it because it was old and cold and he said no sorry I cant do that. almost 45 minutes to get my lunch. ridiculous....
I live nearby and have given this location SO many choices but they can’t seem to get it together. I’m not sure that I’ve ever had an order there that was completely accurate. Today I had a curbside order and after waiting 20 minutes I went inside and it was just sitting on the counter - clearly marked curbside. Never could get an employee to acknowledge me. Also my drink was wrong. Was supposed to be and was marked as Diet Coke but was regular.
Atmosphere: 1
Food: 2
Service: 1
I normally would not review a McDonalds. I got a Deluxe chicken sandwich that was really good. BUT, I specifically requested and paid for four barbecue sauces for grandbabies, chicken, nugget, happy meals, and none were included. Obviously this was in the drive-through.
Food: 5
Service: 3
Recommended dishes: Sandwich
Restaurantji Recommends
Went through the drive-thru did not wait at all soon as I paid my food was ready thank you so
Atmosphere: 5
Food: 5
Service: 5
Employees are super hostile towards me as an employee of DoorDash. Lady in the visor showed lots of disdain for me. I don’t know why. She didn’t even give me a chance to show her the number for my order when it was obviously the only order in the store.
Service: 1
They put that they’re open dine-in in the morning and their doors are locked. Its not covid anymore. Be
Atmosphere: 1
Food: 1
Service: 1
I often stop at this mcdonalds on my way to or from work. No matter what time of day it is, I have to wait at least 10+ minutes for service and food-most of the time there are usually only 2 or 3 cars in line and no one in the lobby. 2/3 times my order is incorrect. They've got two or three employees there that are actually nice and care about getting it right. Management has GOT to do something about this location. I will not be returning to this location even though it is the most convenient location for myself. Save yourself the frustration and go to another location!
Atmosphere: 1
Food: 1
Service: 1
Says they open at 5 AM. Lights are on, but no one will answer the drive thru. I guess no one wants to work. I saw two others leave without food. I waited 5 minutes at the drive thru mic, only to be the 3rd to drive away empty handed.
Service: 1