Food seems great but the attitude of the employees is horrible. They seem to have little to no communication or social skills and it comes off as rude more than anything.
Atmosphere: 5
Food: 5
Service: 1
Ciara
Always
Atmosphere: 5
Food: 5
Service: 5
Nancy Howard
This is my go to place to eat when I go to Lexington. I will definitely go out of my way just to eat here. The portions are huge and the price isn’t bad at all.
Atmosphere: 5
Food: 5
Service: 5
Wyatt Cramer
Incredibly rude. Will not listen when I ask for extra teriyaki sauce. They just start screaming that the food is in the bag. I won’t go back. I know they don’t speak English that well at this store but there’s no reason to scream at me and refuse to answer my question.
John Ribeiro Lyle
They like to charge extra for everything. I wanted extra rice and they charged $0.50 extra. I even got a small cup of water, they charged another $0.50 for it. They are greedy when their food is not great quality. Won’t be back.
Robert Young
This is very clean place to eat and the food o so good I'll be eating there when I visit the mall again with my wife
Adam Soccer07n
Old lady that takes your order is super rude and mean. I could never trust such a mean person to total strangers (who are customers) for no reason. Food is trash. Stay away and hopefully the owner finds somebody better or they go out of business. There are tons of great options 10ft from this lady and she has the audacity to act like this.
Chris F.
Every time I go here, they never disappoint. I always get the chicken teriyaki, and the portion is perfect for the price. Last time I went, it was $10, and they give you much more food than $10 is worth! The rice is amazing. You can tell it's fresh, and the teriyaki sauce meshes perfectly with it! And the chicken teriyaki is hot, and fresh too. It isn't your typical chewy, mall chicken. It's real, actually good chicken. And that may sound shocking, but I'm being honest. You can literally see them cooking it in front of you. For a mall restaurant, this is a five star. Now, if it was a sit down restaurant, I'd give it 3.5-4. But they don't have the time to prepare the meal that a sit down hibachi grill does, so you have to cut them some slack and appreciate the way this meal taste with the time they have. Bravo!
Register lady kept rushing me To order. They refused to make me fresh food. They told me no because they’re closing but it was only 7:55pm and they close at 9pm. HORRIBLE CUSTOMER SERVICE!!
Mauricio Leon
No, never again. The Old lady that takes your order was so impatient that once I order she charged me 37 cents even tho I gave her my free teriyaki meal ticket that I could redeem. Then, once I was where I pick up my food this man put the food in front of me and I asked him, “is this mine?” He says “I don’t know, you can take both plates” and so I took them and the old lady started yelling at me saying that I was stealing her food and I tell her that he told me to take them and the man innocently said “I didn’t talk you anything” so I don’t recommend this place if you look for good service and food. I’m never coming back till that Old Lady is gone.
Elliot Ness
Do NOT order from here. It is inedible. There is NO teriyaki on the chicken teriyaki, It is a common complaint. I looked at the reviews after I ordered and everyone is complaining about it. I called them I was so upset that it was so bad inasmuch as we are weekly customers. I might as well have talked to my dog about it. The manager told several different undecipherable stories and then told me they would do better next time. I told her it was THE NEXT TIME. No offer to fix it. They have been recently closed by the health department. I found that out after I googled them to complain about my order and what they were going to do about it. I had delivery charges on top of the food costs. I will never order from them again. These people deserve to go out of business. I was previously a regular customer.
Sarah Cotney
We got the teriyaki chicken and it had no flavor at all. They didn’t put teriyaki sauce on either of our plates. An employee also clapped at us to get our attention, which isn’t a professional way to get customers’ attention. This place used to be our favorite and we always came here when we went to the mall. I’m not sure if we’ll eat here again after today.
Leah Connolly
Not to be dramatic but this was possibly the best food I've ever eaten in my life.
Best chicken I’ve had in a
Atmosphere: 5
Food: 5
Service: 5
Mmmm teriyaki
Atmosphere: 4
Food: 5
Service: 4
Food seems great but the attitude of the employees is horrible. They seem to have little to no communication or social skills and it comes off as rude more than anything.
Atmosphere: 5
Food: 5
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
This is my go to place to eat when I go to Lexington. I will definitely go out of my way just to eat here. The portions are huge and the price isn’t bad at all.
Atmosphere: 5
Food: 5
Service: 5
Incredibly rude. Will not listen when I ask for extra teriyaki sauce. They just start screaming that the food is in the bag. I won’t go back. I know they don’t speak English that well at this store but there’s no reason to scream at me and refuse to answer my question.
They like to charge extra for everything. I wanted extra rice and they charged $0.50 extra. I even got a small cup of water, they charged another $0.50 for it. They are greedy when their food is not great quality. Won’t be back.
This is very clean place to eat and the food o so good I'll be eating there when I visit the mall again with my wife
Old lady that takes your order is super rude and mean. I could never trust such a mean person to total strangers (who are customers) for no reason. Food is trash. Stay away and hopefully the owner finds somebody better or they go out of business. There are tons of great options 10ft from this lady and she has the audacity to act like this.
Every time I go here, they never disappoint. I always get the chicken teriyaki, and the portion is perfect for the price. Last time I went, it was $10, and they give you much more food than $10 is worth! The rice is amazing. You can tell it's fresh, and the teriyaki sauce meshes perfectly with it! And the chicken teriyaki is hot, and fresh too. It isn't your typical chewy, mall chicken. It's real, actually good chicken. And that may sound shocking, but I'm being honest. You can literally see them cooking it in front of you. For a mall restaurant, this is a five star. Now, if it was a sit down restaurant, I'd give it 3.5-4. But they don't have the time to prepare the meal that a sit down hibachi grill does, so you have to cut them some slack and appreciate the way this meal taste with the time they have. Bravo!
Restaurantji Recommends
Register lady kept rushing me To order. They refused to make me fresh food. They told me no because they’re closing but it was only 7:55pm and they close at 9pm. HORRIBLE CUSTOMER SERVICE!!
No, never again. The Old lady that takes your order was so impatient that once I order she charged me 37 cents even tho I gave her my free teriyaki meal ticket that I could redeem. Then, once I was where I pick up my food this man put the food in front of me and I asked him, “is this mine?” He says “I don’t know, you can take both plates” and so I took them and the old lady started yelling at me saying that I was stealing her food and I tell her that he told me to take them and the man innocently said “I didn’t talk you anything” so I don’t recommend this place if you look for good service and food. I’m never coming back till that Old Lady is gone.
Do NOT order from here. It is inedible. There is NO teriyaki on the chicken teriyaki, It is a common complaint. I looked at the reviews after I ordered and everyone is complaining about it. I called them I was so upset that it was so bad inasmuch as we are weekly customers. I might as well have talked to my dog about it. The manager told several different undecipherable stories and then told me they would do better next time. I told her it was THE NEXT TIME. No offer to fix it. They have been recently closed by the health department. I found that out after I googled them to complain about my order and what they were going to do about it. I had delivery charges on top of the food costs. I will never order from them again. These people deserve to go out of business. I was previously a regular customer.
We got the teriyaki chicken and it had no flavor at all. They didn’t put teriyaki sauce on either of our plates. An employee also clapped at us to get our attention, which isn’t a professional way to get customers’ attention. This place used to be our favorite and we always came here when we went to the mall. I’m not sure if we’ll eat here again after today.
Not to be dramatic but this was possibly the best food I've ever eaten in my life.